With over 70 years in business, Northwest Tank Lines has built its reputation on integrity, safety, customer service, and operational excellence. As one of Canada’s premier tank truck companies, we specialize in the transportation of bulk liquid products throughout Western Canada, including petroleum products, condensate, produced water, propane, butane, NGLs, and other regulated dangerous goods.
We are currently hiring a Dispatcher to join our Northern Alberta Operations team. This role is best suited for someone with strong oilfield transportation experience, a solid understanding of dangerous goods compliance, and the ability to make sound operational decisions in a fast-paced environment.
Preference will be given to candidates with dispatch experience in bulk fluid hauling, dangerous goods transportation, and tank truck operations involving products such as butane, propane, NGLs, condensate, and produced water.
This position will report to the Operations Lead, Northern Alberta. Candidates should reside in the Grande Prairie area. The successful candidate may initially work from home until Northwest’s Grande Prairie office is completed, at which point this will transition into an in-office position.
Position Overview
The Dispatcher will be responsible for coordinating the daily movement of drivers, trucks, trailers, and customer loads across Northern Alberta and surrounding operating areas. This includes working closely with drivers, customers, field personnel, maintenance, and operations leadership to ensure safe, compliant, and efficient service.
This is not a basic dispatch role. The successful candidate must understand the demands of oilfield transportation, changing field conditions, customer requirements, driver hours, equipment limitations, and compliance expectations related to the movement of dangerous goods.
Duties and Responsibilities
- Coordinate daily workflow for trucks, trailers, and drivers.
- Dispatch tank trucks for oilfield-related hauling, including condensate, produced water, propane, butane, and NGLs.
- Manage fleet resources based on driver availability, equipment availability, customer demand, and operating schedules.
- Monitor and adjust dispatch plans throughout the day as conditions change.
- Communicate clearly with drivers, customers, maintenance, field personnel, and operations leadership.
- Work with Maintenance to coordinate equipment servicing, repairs, inspections, and availability.
- Ensure drivers are properly assigned based on qualifications, orientations, site requirements, and product-specific requirements.
- Support compliance with Transportation of Dangerous Goods requirements and company safety standards.
- Review driver documents for accuracy, including tickets, hours, paperwork, and supporting documentation.
- Approve billable and payable hours where required.
- Plan and schedule around plant interruptions, outages, weather impacts, haul diversions, holidays, equipment downtime, and customer changes.
- Review dispatch schedules and plant details daily, then strategically adjust plans as needed.
- Track driver orientations and ensure drivers remain compliant for customer and site access.
- Support safe and efficient movement of pressure vessels and related tank truck equipment where applicable.
- Assist with administrative duties related to dispatch, operations, reporting, and documentation.
- Participate in site or field visits as required.
Required Qualifications
- Previous dispatch, logistics, transportation, or operations experience.
- Previous experience in oilfield transportation, fluid hauling, or bulk liquid hauling is strongly preferred.
- Working knowledge of Transportation of Dangerous Goods requirements and related compliance expectations.
- Strong understanding of driver scheduling, equipment availability, customer requirements, and changing field conditions.
- Strong computer skills, including Google Drive, spreadsheets, email, and dispatch-related systems.
- Excellent communication skills with drivers, customers, maintenance, and operations teams.
- Ability to make sound decisions under pressure in a fast-paced environment.
- Strong attention to detail, especially when reviewing tickets, driver documents, hours, and compliance-related information.
- Ability to manage multiple priorities while maintaining safety, service quality, and operational efficiency.
- A motivated individual with an uncompromising commitment to safety.
Preferred Qualifications
- Dispatch experience in bulk fluid hauling, tank truck operations, or oilfield transportation.
- Experience with butane, propane, NGLs, condensate, produced water, or other regulated bulk liquid products.
- Previous experience coordinating dangerous goods transportation.
- Familiarity with dangerous goods documentation, placarding, product handling requirements, and compliance expectations.
- Pressure vessel experience is highly recommended.
- Experience with TMW or similar transportation management systems is considered an asset.
- Post-secondary education or training in logistics, transportation, business administration, or a related field is considered an asset.
- Previous experience working with oilfield customers, plant sites, terminals, or remote operating areas is considered an asset.
What Northwest Offers
- Steady, full-time employment.
- Competitive salary.
- Health, dental, and extended benefits after 3 months.
- Health and Wellness Spending Account.
- Registered Retirement Savings Plan matching.
- Semi-annual Education Fund Scholarship opportunities for you and your family members.
- Casual dress.
- Flexible schedule.
- On-site parking.
- Opportunity to be part of a growing Northern Alberta operations team.
Benefits
- Dental care.
- Extended health benefits.
- RRSP matching.
- Health and Wellness Spending Account.
- Casual dress.
- Flexible schedule.
- On-site parking.
Work Location
Grande Prairie, Alberta
In person once the Grande Prairie office is completed.
Application Notice
Thank you for applying to Northwest Tank Lines. While we appreciate the time everyone takes to submit an application, only applicants selected to move forward in the interview process will be contacted.
Northwest Tank Lines does not work with third-party recruitment organizations and contacts applicants we are interested in directly. Please do not respond to any emails through Indeed or other platforms that claim to represent Northwest Tank Lines unless they come directly from Northwest.
Benefits:
- Casual dress
- Dental care
- Flexible schedule
- On-site parking
- RRSP match
Work Location: In person
