gravenhurst, on & attractions associates Jobs – 1 Openings This Week

Front Desk Receptionist
Touchstone Resort on Lake Muskoka —Bracebridge, ON
- $20 an hour
- Weekends as needed
- Customer service
- Hotel
- Front desk
- Flexible schedule
Quick apply
10d

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Front Desk Receptionist

Touchstone Resort on Lake Muskoka
Bracebridge, ON

Quick apply

Job details

Full-time
10 days ago

Benefits

Flexible schedule
On-site parking

Skills

Customer service
Front desk
Communication skills
Hotel experience

Full job description

Job description

Front Office Associate
We are looking for a year round full-time friendly, reliable, mature, and responsible hotel front desk associate to be responsible for welcoming guests, managing reservations, and verifying guests' payment methods during check-in. You should have a pleasant and professional disposition with guests and other hotel staff, and a passion for customer service and making people happy.

Hotel Front Desk Responsibilities:

Checking guests in and out.
Receiving and managing reservations.
Verifying guest identification and payment during check-in.
Assigning rooms to guests and informing them of any specials offered by the hotel
Providing guests with information about the hotel.
Keeping abreast of attractions that may be of interest to guests.
Serving as a concierge to all hotel, dining room, conference, and spa guests and ensuring that all guests are happy. This can include assisting in other departments (housekeeping) as required.
Assist the Resort Director and General Manager as required.

Hotel Front Desk Requirements:

Previous experience in a Hotel setting is a strong asset. Not required. Training provided.
Ability to work in a high-paced, stressful environment with minimal supervision.
Strong written and verbal communication skills.
Mix of Morning and afternoon shifts required 8am-4pm or 1pm-9pm
Well-presented and professional appearance.
Ability to learn on the job.
Top-notch customer service skills.
Experience handling customers/guests who are disgruntled.
Must have flexible hours. Working Evenings/Weekends/Holidays is a requirement in hospitality

Job Type: Full-time

Pay: $20.00 per hour

Benefits:

Flexible schedule
On-site parking

Work Location: In person

Quick apply

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