MUSKOKA BAY RESORT – SHIPPING & RECEIVING ASSISTANT
Reporting To: Sr. Director of Food & Beverage
Department: Supports All Departments
Terms: Full-Time, Seasonal
WHO WE ARE
No matter the season, no matter the reason, Freed Hotels & Resorts have one mission: to create memories for every guest who stays with us. We achieve this with our best-in-class, detail-oriented service at our growing portfolio of properties throughout Ontario.
Muskoka Bay Resort redefines what it means to play and stay; to relax and live. Our resort features spectacular amenities through every season. This magnificent property boasts a superior, first-class golf course, The Cliffside Restaurant with spectacular views from the patio, a brand-new 88 room hotel, scheduled to open in 2026. This hotel will feature a one-of-a-kind, landmark rooftop restaurant with a pool and unobstructed views of picturesque Muskoka. Be a part of the exciting change and choose Muskoka Bay Resort as your employer of choice!
POSITION SUMMARY
Muskoka Bay Resort requires an energetic, motivated and career-minded shipping & receiving assistant who is willing to work and support all departments on the resort with various task related to the job description.
DUTIES & RESPONSIBILITIES
General Tasks
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Support the Shipping & Receiving Coordinator and act as a lead in their absence.
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Review all incoming invoices and check that the product has been received in its entirety.
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Ensure that the relevant department is informed when goods are received and is delivered in a timely manner.
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Ensure that delivery vehicles are properly organized to allow the free flow of traffic in the loading area.
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Report any discrepancies of products delivered.
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Deliver necessary packages and mail to the department it is intended for.
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Assist in ensuring that all items are efficiently received in the loading area and checked against purchase order.
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Maintain a clean and tidy receiving area.
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Ensure that food and perishable items are delivered promptly to the appropriate departments daily.
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Be flexible in assisting colleagues with tasks.
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Assist with garbage removal from departmental areas to the dumpster bins.
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Deliver and stock on-course F&B operations throughout the day.
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Be available 40 hours a week during peak business hours.
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Speak to guests and co-workers using clear, appropriate and professional language.
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Talk with and listen to other employees to effectively exchange information.
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This job requires the ability to stand and lift for long periods of time.
Shipping and Receiving
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Secure the receiving area and its contents, ensuring safekeeping of packages.
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Identify received product and delivery recipient and determine channeling and preference of distribution.
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Communicate with proper management regarding any loss or damage with packages.
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Receive departmental orders and deliver to the required area in a timely and efficient manner.
SKILLS, ABILITIES, ATTRIBUTES
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Read and visually verify information in a variety of formats (e.g., small print).
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Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
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Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
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Be in good physical health.
EDUCATION & EXPERIENCE
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Prior experience in Shipping and Receiving an asset.
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Ability to effectively communicate. Strong reading and writing comprehension skills are essential.
OUR COMMITMENT TO YOU
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We will provide you with a supportive, communication driven workplace.
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Provide a company culture that promotes diversity, inclusion, and equity.
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Empower you to make decisions and solve problems.
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Competitive compensation package that will be commensurate with experience.
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Complimentary amenity access to all Resorts within Freed Hotels & Resorts Portfolio (Muskoka Bay, Horseshoe Resort, Deerhurst Resort), discounted F&B, lodging, events and more.
The above job description is not intended to be exhaustive lists of all responsibilities, skills or efforts associated with or expected of the role but are intended to accurately reflect principal job elements.
Visa Requirements: Must be eligible to work in Canada
Wage Rate: $17.60-$19.00/hour
