Position Details
Job Number:
JR01739
Department:
Accounts Receivable
This position may be scheduled at any of the following sites:
Charlton Campus (Hamilton Downtown), King Campus (Stoney Creek East Hamilton), West 5th Campus (Hamilton Mountain)
Job Type:
Temporary (Fixed Term), Full time
Contract Duration: (If applicable)
11 months
Number of Positions:
1
Union:
CUPE Local 786
Hourly Rate (Min / Max):
$29.52 - $32.08
Schedule
Work Days:
Monday to Friday
Time of Day:
Days
Shift:
Hours - 7.5
Shift Start: (If applicable)
AM 08:00, AM 08:30
Reason for Posting:
Posting is for a role with an existing vacancy
Application Dates
Opening Date:
2026-08-20
Closing Date:
2026-08-27
Job Description
Position Summary:
This position supports the patients accounts and accounts receivable functions in the department of Financial Services. This is done in accordance with Ministry of Health guidelines and departmental and hospital policies and procedures.
Qualifications:
- Grade 12 diploma with the completion of accounting courses required. Preferable accounting courses examples:
Mohawk College – Bookkeeping 1 & 2 or Accounting 1 & 2
McMaster University – Centre for Continuing Education Basic Bookkeeping Course
Canadian Career College – General Ledger 1 & 11
CDI College – Account & Payroll Program
Trios College – Accounting Program
- 2 years’ recent experience working with account posting and reconciliation required
- Demonstrated experience in cash and cash handling including balancing & reconciliation of deposits required
- Intermediate skill level in Excel and Word
- Clerical testing may be required as part of the selection process.
- Demonstrated skills in utilizing a variety of computer applications and financial systems.
- Professional appearance and manner must be demonstrated at all times.
- Maintain excellent interpersonal relationships while handling multiple tasks frequent interruptions and stressful situations
- Accurate data entry skills.
- Demonstrated ability to working independently quickly and efficiently and deal effectively with patients visitors and other contacts.
- Knowledge of the health care industry.
- Willingness to learn new tasks and effectively work in a strong team environment.
- Good work performance and attendance record is essential.
- Ability to communicate effectively and tactfully both in person and by telephone focusing on excellence in customer service.
- Ability to perform mathematical calculations statistical reporting and financial reconciliations.
Responsibilities:
- Review/Validate various financial admission change and collector reports. As required correct mapping posting quantity errors as well as duplicate failed or denied claims rejections etc. When needed access hospital general ledger to confirm posting data or cost center information.
- Review: Daily OR (Novari) and Cataract surgeries lists ensuring the accounts have been billed/paid. Follow up with physician’s offices and/or patients regarding rates/prices scheduling issues outstanding balances or payment issues.
- Assist with balancing and account reconciliation using the general ledger.
- Balance cash on hand/floats perform bank deposit. Receive and process payments made to the hospital issue receipts (manual and electronic).
- Post daily payment batches balancing to the bank deposit (3 campuses). In addition to the bank deposit posting of any on-line FI Teranet direct deposit Third Party Research general ledger U.S. exchange as well as unapplied payments.
- Generate/submit electronic as well as manual claims (such as: OHIP Other Province WSIB Travel Ins Refugee (Blue Cross) Pref Accom). EFT for ALC/CC. Review correct any errors or omissions any failed claims and re-submit. Follow up on payment post Remittance Advice and adjust account as needed.
- Generate manual bills for any Uninsured Non-resident Third Party Research ALC/CC Inter-Hospital Elective/Cosmetic Be-fit Refugee Ambulance and Aids. Add/Correct/Delete/Cycle/Adjust charges / billing information. This includes the posting of any late charges or credits (i.e. – DI PT RJAP) as well as the transferring of patients related to preferred accommodation charges.
- Generate/review/upload monthly electronic Bad Debt report. This includes the pre-list and final report. Review monthly collection agency report notify agency of payments received. Answer any patient/family calls or inquiries as they relate to hospital payments or collection issues.
- Meet with patient/family re: co-payment calculation self-pay or elective surgery refugee status. This includes meeting with patients and families on any of the hospital units. Determine cost and make necessary payment arrangement.
- Update any rate changes on the system for all financial classes. This includes (but is not limited to) MOH Inter-Provincial WSIB Blue Cross delisted/Cosmetic. Issue hospital Memo notifying the changes. Process and register any new hospital physicians on system. Create third party accounts on system. Participate in testing and documentation set up as it relates to system or procedural changes as a result of computer or software upgrades.
- Review and follow up on aged receivables/collector work file report. As needed contact insurance company and/or patient re: outstanding balance or claim.
St. Joseph’s Health System (SJHS) and its member organizations are equal opportunity employers and strives for equity, inclusiveness, and diversity in all programs, practices, facilities, and people. We foster a culture of patient and staff safety where all positions comply and work in conjunction with the Mission, Vision, and Core Values .
We thank all applicants for their interest, however, only those selected for an interview will be contacted. SJHS and its member organizations are committed to a barrier-free recruitment and selection process - please inform us should accommodation be required at any point in the recruitment process ([email protected]).
