halifax, ns guest service agent Jobs – 13 Openings This Week

Contact Centre Service Agent (NS - Remote)
The Travel Corporation —Dartmouth, NS
- $19.35 an hour
- Overtime
- Remote
Quick apply
guest service agent
Point Pleasant Lodge —Halifax, NS
- $16.75 an hour
- Part-time
- English
- Databases
- Hotel
7d
Guest Service Agent
Holiday Inn Express & Suites Dartmouth —Dartmouth, NS
- $17 an hour
- Weekends as needed
- Hospitality
- Customer service
- Hotel
- Dental care
- Vision care
Quick apply
9d
Guest Experience Agent (Front Desk)
Muir Hotel —Halifax, NS
- Weekends as needed
- Hotel
- Restaurant experience
- Communication skills
- Dental care
- Flexible schedule
Quick apply
Guest Services - Guest Services Agent Barrington
Barrington Hotel —Halifax, NS
- Weekends as needed
- Customer service
- Hotel
- Organizational skills
- Dental care
- Employee assistance program
Quick apply
9d
Guest Services Agent/ Night Auditor (Part-Time)
The Westin Nova Scotian —Halifax, NS
- $18.65 an hour
- Part-time
- Customer service
- English
- Hotel
Quick apply
5d
Front Desk Agent
Holiday Inn Express & Suites Halifax-Bedford —Halifax, NS
- Weekends as needed
- Hospitality
- English
- Hotel
Quick apply
4d
Residences - Part time & Full time Residential Services Agent
The Armour Group Limited —Halifax, NS
- Full-time
- Customer service
- English
- Hotel
- Employee assistance program
Quick apply
4d
Front Desk Agent
Oceanstone Resort & Spa —Indian Harbour, NS
- Weekends as needed
- Microsoft Word
- Google Suite
- Customer service
Quick apply
9h
Manager on Duty – Guest Services
HFX Airport Hotel —Halifax, NS
- Up to $19.50 an hour
- Weekends as needed
- Customer service
- Hotel
- Supervising experience
- Dental care
- Vision care
Quick apply
6d

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Full-time Front Office Customer Service Associate(maternity leave)
Leon's Furniture -Truro —Truro, NS
Leon’s is currently looking for a Front Office Associate who is focused on delivering a world class customer service experience to our valued customers.
$18.50–$20.00 an hour
Quick apply
Front Desk Staff
YMCA of Greater Halifax/Dartmouth —Halifax, NS
Through collaboration of Membership & Program staff, ensures quality member experience while participating and engaging in Y services, including frontline…
$16.75 an hour
4d

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Guest Service Agent
Basecamp —Toronto, ON
Answer phone calls and assist guests with reservations, general inquiries, and campground information. Accurately handle cash, debit, and credit transactions.
$18 an hour
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Contact Centre Service Agent (ON - Remote)
The Travel Corporation —Niagara Falls, ON
Ability to obtain TICO Certification (Travel Industry Council of Ontario) within the first 60 days of employment; TTC will cover the cost of the first attempt.
$19.35 an hour
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Contact Centre Service Agent (NS - Remote)

The Travel Corporation
Dartmouth, NS

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Job details

Full-time

Skills

Upselling

Full job description

ABOUT US
At TTC, we are Enriching lives by connecting people and places. For over 100 years, we’ve been bringing the world closer together by crafting journeys that create lasting memories, lifelong friendships and meaningful cultural connections. Across more than 70 countries and our award-winning brands, we design and deliver travel experiences that go beyond sightseeing - they change perspectives. Behind every unforgettable journey is a passionate team making it happen. That’s where you come in.

OUR VALUES

Everything we do is guided by our five shared commitments:

Value Every Voice - We put people first.
Act with Integrity - We do what’s right.
Explore Beyond Boundaries - We’re driven by curiosity.
Own the Outcome - We take responsibility for our decisions.
Succeed Together - We’ve got each other’s backs.

THE OPPORTUNITY
As a Contact Center Service Agent, you will play a key role in delivering high-quality service while identifying opportunities to enhance the guest experience through additional product offerings. Your focus will be on building strong relationships, exceeding expectations with personalized service, and driving value through thoughtful upselling when appropriate.

WHAT YOU'LL DO

Deliver Top-Tier Service: Provide friendly, efficient, and helpful support, consistently exceeding guest expectations.
Upselling: Recommend additional services and products tailored to guests’ needs to enhance their experience.
Problem Solving: Effectively resolve inquiries and issues while maintaining a high level of guest satisfaction.
CRM Management: Accurately track guest interactions, preferences, and sales opportunities using our CRM tools.
Build Relationships: Cultivate trust and loyalty with repeat guests and key partners through consistent, personalized engagement.
Collaborate: Work closely with the team to achieve goals and continuously improve the quality of service.

Requirements

WHAT YOU'LL BRING

Customer Focus - A genuine passion for delivering exceptional service.
Consultative Selling - Skill in upselling while enhancing the overall guest experience.
Problem Solver - Ability to quickly and effectively resolve guest issues.
Team Player - Strong collaboration skills and commitment to achieving shared goals.
Ability to work fully remote in our contact center.
Ability to follow a rotating shift schedule, with assigned shifts that will include mornings, evenings, weekends, and holidays to support service needs.
Ability to work overtime as needed during peak periods.
Ability to obtain TICO Certification (Travel Industry Council of Ontario) within the first 60 days of employment; TTC will cover the cost of the first attempt.
If hired, ability to start training on July 8, 2026.

WHAT WE OFFER YOU

Competitive Compensation - $19.35/hour plus performance-based incentives.
Incentives & Rewards - Earn performance-based incentives based on customer satisfaction, upselling success, and service excellence. Spot Awards Recognition for exceptional service moments and outstanding teamwork.
Growth Opportunities - Access to a learning budget, professional training programs, and career advancement pathways.
Purpose-Driven Perks - Paid volunteer days and participation in sustainability-focused initiatives.

The Travel Corporation is committed to providing an inclusive and accessible recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation at any stage of the hiring process, please let us know and we will work with you to meet your needs.
We may use technology, including artificial intelligence (AI), to support aspects of our recruitment process. All decisions are reviewed by our hiring team to ensure fairness and consistency.

Quick apply

Refine Your Search

guest service agent jobs in halifax, ns

Contact Centre Service Agent (NS - Remote)

guest service agent

Guest Service Agent

Guest Experience Agent (Front Desk)

Guest Services - Guest Services Agent Barrington

Guest Services Agent/ Night Auditor (Part-Time)

Front Desk Agent

Residences - Part time & Full time Residential Services Agent

Front Desk Agent

Manager on Duty – Guest Services

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