Hartland, Nb Parts advisor Jobs – 2 Openings This Week

Service Advisor
Valley Equipment Ltd —Hartland, NB
- Overtime
- Computer skills
- Communication skills
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Bayview Trucks - Woodstock —Jacksonville, NB
- Full-time
- Inventory management
- Business development
- Communication skills
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Service Advisor

Valley Equipment Ltd
Hartland, NB

Quick apply

Job details

Permanent

Benefits

RRSP match
Childcare assistance

Skills

Computer operation
Product recommendation
Customer retention
Auto estimating
Customer appointment booking
Greeting customers
Complaint handling
Motor vehicle service advising experience
Client services
Customer service orientation
Computer skills
Cost estimates
Client consultation
Communication skills
Client interaction

Full job description

GROW WITH US AND BE A PART OF ATLANTIC CANADA'S #1 TRAILER AND TRUCK TEAM!

Valley Equipment Ltd is proudly family-owned since 1970. We are the largest truck & trailer team in Atlantic Canada, with 7 locations spread among New Brunswick, Nova Scotia, and Newfoundland. We value our reputation in the transportation industry and strive to exceed customer expectations with high-performing people, quality products, and services. We offer a dynamic, fast-paced work environment with opportunities for professional growth, recognition, and advancement.

Job description

We currently have a full-time position available for a Service Advisor at our at our Hartland Truck Shop location.

This is an excellent opportunity for a team player with a contagious can-do attitude in the workplace. This position interacts with customers and interprets their concerns to the Parts and Service teams. The duties include answering customers’ inquiries, making product suggestions and recommendations, and welcoming customers upon their arrival. This role has excellent opportunities for advancement.

Responsibilities and requirements:

Working with both Parts & Service Department
Welcoming customers and discussing their needs
Assisting customers in scheduling appointments for routine maintenance and needed repairs
Preparing and explaining cost estimates to customers
Accurately explaining the nature of mechanical problems and work performed
Handling phone inquiries regarding work-in-progress, appointments and return phone messages promptly
Maintaining vehicle records by keeping track of problems and corrective actions
Adhere to all Dealership policies and procedures

Qualifications:

Service advisor/parts experience
Knowledge of digital technology, including the ability to use the internet and the appropriate software
Strong communication skills, both written and verbal
Strong customer service skills in order to handle customer complaints and questions effectively
Ability to interpret technical terms to the customers
Willingness to maintain a high degree of product and industry knowledge
Exceptional customer service skills, excellent follow-up skills with a genuine focus on customer support and retention

Schedule:

8/9-hour shift
Monday to Friday
Saturday every 3 weeks (7am - 12pm)
Possible overtime

Benefits:

Competitive wage
Boots, and Uniform allowances
RRSP Match Contribution
Medical Group Insurance
Paid Personal days
Child Care Subsidy
Overtime pay

We are accepting only candidates legally authorized to work in Canada

We would like to thank all those who apply; however, only those selected for an interview will be notified

Quick apply

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GROW WITH US AND BE A PART OF ATLANTIC CANADA'S #1 TRAILER AND TRUCK TEAM!

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