hawkesbury, on managers & directors Jobs – 38 Openings This Week

Customer Service Manager
Fastco —Vaudreuil-Dorion, QC
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
Quick apply
6d
Associate Marketing Manager
Fastco —Vaudreuil-Dorion, QC
- Overtime
- Hybrid work
- Microsoft Powerpoint
- Bilingual
- Microsoft Word
Quick apply
Occupational Therapist, Moose Factory, ON
Weeneebayko Area Health Authority —Ontario
- $47.85–$70.82 an hour
- Full-time
- Master's degree
- Analysis skills
- Patient care
- Dental care
- Employee assistance program
Quick apply
Production manager
FED Manutech —Les Cedres, QC
- $100,000 a year
- Bilingual
- Spanish
- Inventory control
Quick apply
11d
Nurse Practitioner - Indigenous Health Promotion and Disease Prevention, Moosonee, ON
Weeneebayko Area Health Authority —Ontario
- $81.84–$85.07 an hour
- Full-time
- BLS Certification
- Travel
- Dental care
- Employee assistance program
Quick apply
Manager - Foundation, Moose Factory, ON
Weeneebayko Area Health Authority —Ontario
- $56.52–$64.40 an hour
- Full-time
- Management
- Project management
- Business
- Dental care
- Employee assistance program
Quick apply
9d
Director of Infrastructure and Policy, Moosonee, ON
Weeneebayko Area Health Authority —Ontario
- $70.41–$84.19 an hour
- Full-time
- Hybrid work
- Microsoft Office
- Project management
- Presentation skills
- Dental care
- Employee assistance program
Quick apply
Director of Patient Care, Fort Albany, ON
Weeneebayko Area Health Authority —Ontario
- From $70.42 an hour
- Part-time
- Nursing
- Master's degree
- Bachelor's
- Dental care
- Employee assistance program
Quick apply
6d
Director of Long Term & Elder Care, Moose Factory, ON
Weeneebayko Area Health Authority —Ontario
- $70.42–$84.19 an hour
- Full-time
- Nursing
- Master's degree
- Bachelor's
- Dental care
- Employee assistance program
Quick apply
9d
Clinical Manager, Attawapiskat, ON
Weeneebayko Area Health Authority —Ontario
- From $51.98 an hour
- Full-time
- Nursing
- BLS Certification
- Master's degree
- Dental care
- Employee assistance program
Quick apply
Project Manager - Capitals Project, Moosonee, ON
Weeneebayko Area Health Authority —Ontario
- $56.52–$64.40 an hour
- Full-time
- Microsoft Office
- Presentation skills
- Computer skills
- Dental care
Quick apply
Primary Care Clinical Educator, Moose Factory, ON
Weeneebayko Area Health Authority —Ontario
- $87,797.50–$128,700.00 a year
- Full-time
- Nursing
- Bachelor's
- Teaching
- Dental care
- Vision care
Quick apply
Production manager
FED Manutech —Les Cedres, QC
- $100,000 a year
- Bilingual
- Spanish
- Inventory management
Quick apply
11d
Lead Pharmacy Technician, Moose Factory, ON
Weeneebayko Area Health Authority —Ontario
- $37.43–$44.57 an hour
- Full-time
- Inventory control
- English
- Communication skills
- Dental care
- Employee assistance program
Quick apply
Registered Nurse - Moosonee, Moose Factory, Fort Albany Attawapiskat, ON
Weeneebayko Area Health Authority —Ontario
- $39.84–$57.00 an hour
- Full-time
- Nursing
- BLS Certification
- Bachelor's
- Disability insurance
- Relocation assistance
Quick apply
Territory Manager
Alliance Door Products —Ontario
- Full-time
- Sales
- Dental care
- Vision care
Quick apply
Registered Practical Nurse, Moose Factory, Fort Albany and Attawapiskat, ON
Weeneebayko Area Health Authority —Ontario
- $38.47–$40.67 an hour
- Weekends as needed
- CPR Certification
- Nursing
- English
- Dental care
- Employee assistance program
Quick apply
Regional Timber Supply & Inventory Planner & Scheduler
Stella-Jones Inc. —Ontario
- $73,000–$91,000 a year
- Full-time
- Up to 50% travel
- Administrative experience
- Analysis skills
- Disability insurance
- Dental care
12d
Account Executive - Matador AI
autoTRADER.ca —Ontario
- $75,000–$80,000 a year
- Sales
- Salesforce
- AI
- Employee assistance program
JR10413217 Gestionnaire de Programme
AAA Canada —Mirabel, QC
- Temporary
- Bilingual
- Marketing
- English
- Wellness program
Quick apply
REGISTERED NURSE
SOUTHBRIDGE HOMES —Plantagenet, ON
- From $36.06 an hour
- Part-time
- BLS Certification
- First Aid Certification
- Time management
Quick apply
DIETITIAN
SOUTHBRIDGE HOMES —Alexandria, ON
- $45–$50 an hour
- Full-time
- Microsoft Office
- Communication skills
- Time management
Quick apply
REGISTERED PRACTICAL NURSE
SOUTHBRIDGE HOMES —Plantagenet, ON
- From $32.28 an hour
- Part-time
- BLS Certification
- First Aid Certification
- Communication skills
Quick apply
Avionics Lead Hand
Coulson Aviation —Canada
- Full-time
- Maintenance
- In-person
- Hand tools
Quick apply
Director of Sales
Stella-Jones Inc. —Canada
- Full-time
- Sales
- Customer service
- Engineering
- Disability insurance
- Dental care
5d

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Customer Service Manager

Fastco
Vaudreuil-Dorion, QC

Quick apply

Job details

Full-time
6 days ago

Skills

Microsoft Word
CRM software
French
Microsoft Excel
Microsoft Outlook
Customer service
English
Bachelor's
Business
Leadership
Communication skills

Full job description

OVERVIEW

Reporting to the Director of Sales, the Customer Service Manager is responsible for leading the Customer Service team to deliver a best-in-class client experience. This role ensures the efficient and profitable management of customer service operations while promoting customer satisfaction, loyalty, and retention. The Manager plays a strategic role in maintaining high service standards, optimizing internal processes, and fostering a culture of accountability, collaboration, and continuous improvement.

RESPONSIBILITIES

Leadership 50%

Define and communicate performance expectations clearly.
Oversee day-to-day team performance, offering coaching and recognition as needed.
Approve time off and manage schedules for direct reports.
Conduct annual performance reviews and support employee development.
Lead recruitment, onboarding, and training of new team members.
Plan and manage labor costs and staffing needs.
Promote internal communication and collaboration within the team.

Customer Service Strategy 25%

Establish and communicate a clear customer service mission.
Champion customer-centric initiatives and service excellence.
Proactively and effectively manage customer concerns and complaints.
Maintain accurate documentation of customer interactions and complaints.
Monitor customer satisfaction and identify opportunities for improvement.
Keep up to date with industry trends and best practices.
Represent the department at relevant events and engagements.

Administrative & Operational Oversight 25%

Review and optimize internal processes and workflows.
Analyze key performance indicators (KPIs) and generate reports to monitor service effectiveness.
Develop and maintain customer service procedures and policies.
Ensure adherence to departmental budgets and optimize resource use.
Maintain organized workflows aligned with business priorities.

QUALIFICATIONS & SKILLS

Strong strategic thinking and leadership abilities.
Excellent analytical, problem-solving, and decision-making skills.
Calm and professional under pressure, particularly with difficult clients.
Highly collaborative with strong interpersonal and communication skills.
Positive, dynamic, and customer-focused mindset.
Bachelor’s degree in Business Administration or a related field.
Minimum of 3 years’ experience in customer service or a leadership role.
Fluency in French is required. Proficiency in English is also necessary, as the role involves regular communication with clients outside Quebec.
This position is based at our Vaudreuil-Dorion office and requires on-site attendance five (5) days per week.
Advanced skills in Microsoft Outlook, Excel, and Word.
Familiarity with customer service software and CRM systems (e.g., SAP).

The use of the masculine in this document is intended to simplify reading and includes all individuals, regardless of gender.

Quick apply

Refine Your Search

managers & directors jobs in hawkesbury, on

Customer Service Manager

Associate Marketing Manager

Occupational Therapist, Moose Factory, ON

Production manager

Nurse Practitioner - Indigenous Health Promotion and Disease Prevention, Moosonee, ON

Manager - Foundation, Moose Factory, ON

Director of Infrastructure and Policy, Moosonee, ON

Director of Patient Care, Fort Albany, ON

Director of Long Term & Elder Care, Moose Factory, ON

Clinical Manager, Attawapiskat, ON

Project Manager - Capitals Project, Moosonee, ON

Primary Care Clinical Educator, Moose Factory, ON

Production manager

Lead Pharmacy Technician, Moose Factory, ON

Registered Nurse - Moosonee, Moose Factory, Fort Albany Attawapiskat, ON

Territory Manager

Registered Practical Nurse, Moose Factory, Fort Albany and Attawapiskat, ON

Regional Timber Supply & Inventory Planner & Scheduler

Account Executive - Matador AI

JR10413217 Gestionnaire de Programme

REGISTERED NURSE

DIETITIAN

REGISTERED PRACTICAL NURSE

Avionics Lead Hand

Director of Sales

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