Company Description
Experience luxury, adventure, and the great outdoors at Fairmont Jasper Park Lodge; where the stunning Canadian Rockies are your backyard. Take your career to new heights while surrounded by breathtaking landscapes, world-class hospitality, and endless opportunities to explore. This is more than just a job, it’s a chance to live, work, and thrive in a place like no other. Join us and make every day an unforgettable adventure!
Job Description
we invite you to join the world of luxury hospitality at Fairmont Jasper Park Lodge, as our new In Room Dining Cashier. At Fairmont Jasper Park Lodge, every guest interaction is an opportunity to create a lasting memory. As an In-Room Dining Cashier providing warm service, efficiency and knowledge of our menu offerings to both guests and Colleagues, you will add value to every transaction!
What you will be doing:
Reporting to the Outlet Manager responsibilities and essential job functions include but are not limited to the following:
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Deliver professional, friendly, and engaging guest service by answering phones, assisting with order placement, and upselling menu items while maintaining full knowledge of all menu offerings and preparation methods.
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Coordinate and expedite in-room dining orders and daily amenities to ensure accurate and timely delivery to guests.
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Process guest checks, balance and remit daily float, and accurately log, track, and distribute gratuities to servers.
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Support team operations by delegating calls, assisting with server duties as required, and taking an active role in training and development of new and existing staff.
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Perform opening, closing, and cleaning duties to maintain smooth daily operations and service standards.
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Follow outlet policies, safety and sanitation procedures, and hotel vehicle handling guidelines while performing assigned duties.
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Embrace the Fairmont brand promise and luxury in your role and in all your interactions
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Foster an inclusive environment where every individual feels valued and respected
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Other duties as assigned.
Qualifications
Your experience and skills include:
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Minimum 1 year Food and Beverage experience required within the last 2 years
- Previous leadership experience required
- Successful completion of Food and Beverage test required 80% and above.
- Previous In Room Dining service experience is an asset
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Valid Alberta Driver’s License is required
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Pro Serve certificate required
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Previous Point of Sale System is required
- Property Manager experience an asset
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Excellent communication and organizational skills
Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
Additional Information
Job Perks & Benefits: Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits. In addition,
- Starting rate of Pay: $16.96 per hour
- Subsidized staff accommodation assistance provided
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One complimentary meal per shift in our staff cafeteria
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Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
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Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Banff, Lake Louise & Whistler (subject to availability)
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Comprehensive wellness platform for employee mental health and wellbeing support
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Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, and Fairmont Jasper Park Lodge Golf Course
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Automatically added to our resort’s Colleague Lifestyle Program which includes access to staff activities and events
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Opportunity to develop your talent and grow within Fairmont Jasper Park Lodge and over 5,700 properties with Accor
About the Application Process: At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.
Apply Today: Whether you're just launching your career or looking for a new adventure, we invite you to visit https://www.jasperparklodgejobs.com to learn more about Fairmont Jasper Park Lodge and the extraordinary opportunities that exist within our resort!
We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [email protected]
Want to learn more about this opportunity? View the complete job description by clicking this link: In Room Dining Cashier.pdf
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