Join the TROIKA Team –
Building Sustainable Communities for Over 25 Years!
At TROIKA we’re not just about building structures – we’re about creating Sustainable Communities that future generations can call home. For over two decades, we’ve been one of Western Canada’s most forward thinking, future focused land and real estate development companies, driving every aspect of community creation from land acquisition and construction to sales, marketing, and property management where families and communities can thrive.
At TROIKA, you’ll find more than a job – you’ll find a place to grow and succeed. We celebrate your passion for excellence, support your growth, and create a culture where teamwork drives success. From master planned communities to residential multi- and single-family developments to commercial buildings, to providing full-service property management, every aspect of our business is an opportunity to make an impact and leave your mark.
What we offer to help you thrive
- Comprehensive health and dental benefits
- RRSP matching
- Paid training and professional development
- Performance bonus program
If you’re passionate about real estate development and construction, excited to grow with a team committed to collaboration, quality, innovation and ready to help us build a legacy of excellence, we’d love to hear from you.
Your future starts here. Let’s build something extraordinary together.
We are currently seeking a Lead Leasing Specialist to Join our Leasing team!
TROIKA is seeking a driven and client-focused Lead Leasing Specialist
to support leasing performance across our residential rental portfolio while providing guidance and coordination to junior leasing team members. This role is accountable for delivering a consistent, high-quality leasing experience that drives occupancy, strengthens tenant relationships, and reflects our brand standards at every touchpoint. The ideal candidate is a self-starter who is comfortable operating in a fast-paced environment, balancing hands-on leasing execution with team support and coordination. They bring strong communication skills, attention to detail, and a proactive approach to problem-solving, while helping elevate team performance through mentorship, structure, and accountability.
Key Responsibilities
Leasing & Tenant Relations:
- Act as the primary point of contact for leasing inquiries, ensuring timely, professional, and consistent communication. Respond promptly and professionally to leasing inquiries via phone, email, and digital platforms.
- Conduct property tours and showcase suites with professionalism, product knowledge, and enthusiasm.
- Communicate leasing promotions and rental incentives effectively to maximize conversions.
- Guide prospective tenants through the application, screening, and approval process.
- Ensure prospective tenants have an exceptional experience at every touchpoint.
Team Coordination & Leadership:
- Provide day-to-day guidance and support to junior leasing agents to ensure consistency in service delivery and process execution.
- Assist in onboarding and training new leasing team members.
- Monitor leasing activity across the team and provide feedback to improve performance and outcomes.
- Act as a resource for escalation on complex leasing scenarios or tenant interactions.
Marketing & Administration:
- Prepare and review leasing documentation including applications, tenancy agreements, and addenda.
- Ensure accuracy and completeness of leasing files and compliance with internal standards.
- Collaborate with Marketing to ensure listings, signage, and promotional materials are current and aligned with leasing strategy.
- Maintain and update leasing activity in property management systems (e.g., HubSpot, Yardi, Rent Café).
Move-In Coordination:
- Coordinate with Property Management and Operations teams to ensure suites meet TROIKA’s standards prior to occupancy.
- Support a smooth transition from leasing to ongoing tenant management.
Reporting & Performance:
- Track and report on leasing metrics including inquiries, conversions, and occupancy trends.
- Support achievement of occupancy and revenue targets through proactive leasing strategies.
- Assist with market research, competitor analysis, and pricing insights.
- Disclaimer– this list is not comprehensive, and other tasks not mentioned may be required as dictated by changing business conditions which may trigger changes to job responsibilities.
** This Job description is not an employment contract.
Qualifications and Requirements
Required:
- 3–5 years of experience in leasing, sales, hospitality, or customer-facing roles.
- Proven ability to manage multiple priorities in a fast-paced environment.
- Strong interpersonal and communication skills (written and verbal).
- Proficiency in Microsoft Office Suite.
Preferred:
- Experience in residential property management or real estate leasing.
- Familiarity with property management systems such as Yardi, HubSpot, or Rent Café.
- Knowledge of the Residential Tenancy Act (BC).
- Previous experience supporting or mentoring junior team members.
- Post-secondary degree/diploma in accounting or related program.
Rate of Pay:
- Salary $55,000 - $75,000 per annum (actual salary offered will be commensurate with education and experience).
- The total compensation package includes:
- Extended Health, Dental, and RRSP Matching (for eligible employees).
- A focus on your development through tuition reimbursement, training, and mentorship programs.
- A dynamic and collaborative work environment with growth potential.
