Company: Comm100
Reports to: Board of Directors
Location: Vancouver, Canada (Onsite or Hybrid)
Comm100 is an AI-powered omnichannel customer service platform serving organizations across higher education, technology, government, financial services, iGaming, and regulated industries. The company provides enterprise-grade customer engagement solutions with a growing focus on AI-driven automation and efficiency.
With accelerating market demand field by AI adoption, the Comm100 is positioned for significant growth and is seeking a bold, execution-focused CEO to lead its next chapter. This is an opportunity to take a proven platform with strong market traction and scale it into a category-leading enterprise software company.
As the CEO, you will be sharpening strategy, building a repeatable go-to-market engine, improving operating discipline, and scaling revenue from its current growth stage. This leader will bring a focus on execution, accountability, and building a high-performance team to accelerate growth. You will be a hands-on operator who combines strategic thinking with a deep understanding of SaaS growth mechanics, enterprise sales, and organizational leadership.
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Define company strategy and drive execution to scale revenue toward the next stage of scalable growth
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Build a predictable and repeatable go-to-market engine across sales, marketing, and partnerships
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Accelerate ARR growth into the 20–30% range through improved GTM execution and market expansion
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Improve growth efficiency across sales, marketing, and customer success
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Strengthen Comm100’s market position in AI-powered customer engagement technologies
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Focus the company on the highest-value verticals and enterprise customer segments
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Build and lead a high-performance leadership team
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Establish operating rigor through KPIs, forecasting discipline, metrics and quarterly planning
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Partner with the Board to drive long-term enterprise value creation
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Represent the company with key customers, partners, and stakeholders
The ideal candidate is a growth-oriented B2B SaaS leader with experience scaling companies through the $20M–$50M revenue stage. This leader understands how to build repeatable go-to-market execution, sharpen positioning, and improve operating performance.
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You are a growth-focused B2B SaaS executive with a track record of scaling companies through critical growth stages. You understand how to turn strong products and market demand into repeatable revenue growth by building discipline go-to market systems, aligned teams and operational accountability.
- You bring credibility with enterprise customers, confidence with Boards and investors and the presence required to scale a high-performing SaaS organization. You will have the following experience:
- CEO, President, GM, CRO, or similar senior SaaS leadership experience, ideally within a B2B SaaS company
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Proven success scaling B2B SaaS revenue past ~$20M - $50M ARR growth stage
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Strong background building and leading enterprise GTM organizations through Sales & Marketing alignment
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Experience building repeatable sales motion (not just inheriting one)
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Deep understanding of SaaS growth metrics, forecasting and operational improvement and execution
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Strong understanding of customer service, CX, contact center, or AI-enabled enterprise software.
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Experience leading cross-functional teams and working with boards.
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Experience in customer experience, contact center, or AI-enabled enterprise software is a plus
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Lead a company positioned at the intersection of AI, automation and enterprise customer experience
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Shape strategy and execution during a critical growth stage
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Build and scale a high-impact leadership team
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Work directly with an engaged Board focused on long-term growth and value creation
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Drive meaningful impact across enterprise customers and regulated industries
Competitive executive package including base salary, performance bonus, and equity.
The company is headquartered in Vancouver, BC, Canada. The position is Onsite or Hybrid Remote.
Please submit a resume and a brief note highlighting relevant SaaS, sales & marketing, and growth leadership experience.
