london, on academic chairs & academic program Jobs – 4 Openings This Week

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Dean, Faculty of Arts and Social Science
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Undergraduate Assistant

Western University
London, ON

Apply Now

Job details

Temporary | Full-time
5 days ago

Skills

Microsoft Powerpoint
Microsoft Word
Business Management
Microsoft Excel
Microsoft Outlook
Customer service
Microsoft Office
Administrative experience
Bachelor's
PeopleSoft
Information processing
Business management
College diploma
Communication skills

Full job description

Classification & Regular Hours

Hours per Week: 35

Salary Grade: Level N

Please note, this is a temporary full time contract opportunity with an expected end date of August 31, 2027.

Secondments are Welcome

Click here for more details on secondment opportunities.

About Western

Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.

About Us

The mission of the Faculty of Arts and Humanities is to deliver a comprehensive liberal arts education and to teach our students to become global citizens who think critically and communicate effectively. The Faculty is dedicated to maintaining its international reputation for research excellence and innovative academic programming.

Responsibilities

The Undergraduate Assistant is responsible for supporting the effective and efficient administration of the undergraduate programs within the Faculty of Arts and Humanities, under the direction of the Manager, Student Services and Undergraduate Program Chair. The role will act as a first point of contact and will provide information to students regarding admission processes, progression requirements, program eligibility, course selection, examinations and graduation requirements. The Undergraduate Assistant will act as a resource for faculty members, students, prospective students, parents, and the public providing guidance regarding University and faculty and departmental policies and procedures in response to inquiries, and providing referrals to other individuals or resources as required. The role will provide administrative assistance to leaders and committees, create and maintain student records, assist with generating data for reports, maintain and update program websites, facilitate undergraduate student award and scholarship processes, and assist the development of print materials for student recruitment activities.

Qualifications

Education:

2 year Community College Diploma in Business Management/Administration

Experience:

2 years of experience providing administrative support and customer service in an academic environment

Knowledge, Skills & Abilities:

Verbal communication skills to clearly express ideas in an objective manner, and adapt communication style to suit the situation and audience
Demonstrated ability take initiative, to work independently and follow through on work assignments
Ability to apply active listening to hear and understand the complete message being communicated
Competency to maintain confidentiality and treat sensitive information with discretion
Ability to establish rapport with people from diverse backgrounds
Demonstrated ability to understand and resolve external and internal partner issues
Ability to maintain a positive, outgoing attitude with genuine customer service orientation
Ability to process information with a high degree of accuracy, and follow formal business practices with high attention to detail
Ability to multi-task and maintain an organized and effective personal work environment
Adapts readily and effectively to changing priorities and demands
Personable and courteous in working relationships with colleagues, faculty members, students and the public
Ability to interact professionally with students, staff, faculty, and other members of the University community
Ability to work independently and collaboratively as a part of a team to achieve departmental and Student Services goals
Intermediate proficiency required in Microsoft Office (Word, Excel, Outlook, PowerPoint) to prepare emails, announcements, and to input data into spreadsheets and databases
Familiarity with software applications used by Western preferred – e.g. OWL, Cascade, PeopleSoft
Familiarity with academic calendar and programs offered at Western preferred
Familiarity with Western policies and guidelines preferred

Union Statement

Western welcomes applications from all qualified individuals; however, it is the university's policy to give first consideration to all qualified UWOSA applicants.

Western Values Diversity

The University invites applications from all qualified individuals. Western is committed to employment equity and diversity in the workplace and welcomes applications from women, members of racialized groups/visible minorities, Indigenous persons, persons with disabilities, persons of any sexual orientation, and persons of any gender identity or gender expression.

Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please contact Human Resources or phone 519-661-2194.

Please Note:

This position is an existing vacancy. This position is fully in-person, on-site. We thank all applicants for their interest; however, only those chosen for an interview will be contacted.

Apply Now

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academic chairs & academic program jobs in london, on

Undergraduate Assistant

Director, Student Administrative Council (SAC)

Dean, Faculty of Arts and Social Science