Executive Dental Coordinator & Executive Assistant to the President
Location: London, Ontario
Employment Type: Full-Time
Reports To: Chief Dentist, Amity Management
About the Role
Amity Management is seeking a highly organized, proactive, and experienced dental professional to serve as Executive Dental Coordinator & Executive Assistant to the Chief Dentist
This role is ideal for an experienced Treatment Coordinator, Office Manager, or Senior Dental Administrator who thrives in a fast-paced, high-performance clinical environment and enjoys coordinating complex patient treatment plans, multi-office communication, and executive priorities.
The primary focus of this role is supporting high-value case acceptance, coordinating advanced treatment pathways, facilitating communication between offices, and ensuring seamless patient progression through complex dental care journeys.
Primary Responsibilities Treatment Coordination & High-End Case Management (Primary Function)
- Follow up on outstanding treatment plans and unscheduled dentistry across multiple offices.
- Coordinate and present high-value treatment cases including:
- All-on-4 implant cases
- Full mouth reconstruction and rehabilitative dentistry
- Oral surgery cases
- IV sedation and complex sedation dentistry cases
- Advanced restorative and specialty procedures
- Support patients in understanding complex treatment options, sequencing, and clinical recommendations.
- Assist patients with financial arrangements, financing options, and treatment planning decisions.
- Work closely with clinical teams to improve case acceptance and patient conversion rates.
- Proactively track and recover unscheduled high-value treatment opportunities.
- Ensure continuity of care across multiple providers and locations.
- Coordinate specialty referrals and multi-stage treatment journeys.
Interoffice Communication & Coordination
- Act as a central communication link between dental offices, specialists, regional managers, and leadership.
- Ensure seamless coordination of patient care between multiple providers and locations.
- Support implementation of clinical and operational initiatives across offices.
- Track and follow up on interoffice action items and treatment handoffs.
- Maintain consistency in communication standards and patient experience across all locations.
Executive Support
- Manage executive scheduling and administrative priorities.
- Coordinate meetings, agendas, and follow-up actions.
- Support strategic and operational projects led by the President.
- Prepare summaries, reports, and communication updates as required.
- Assist with coordination of leadership initiatives across the organization.
Patient Experience & Relationship Management
- Provide a high-touch, professional patient experience for complex and high-value cases.
- Support patient communication throughout multi-step treatment journeys.
- Assist in resolving patient concerns and ensuring continuity of care.
- Maintain strong relationships with patients, doctors, and clinical teams.
Qualifications Required
- Minimum 5 years of dental administration experience.
- Minimum 3 years of Treatment Coordinator, Senior Administrator, or Office Manager experience.
- Strong experience with treatment coordination and case presentation.
- Direct experience discussing complex dental treatment plans with patients.
- Understanding of advanced dental procedures including implant and surgical workflows.
- Excellent communication, organizational, and interpersonal skills.
- High level of professionalism, discretion, and emotional intelligence.
Preferred
- Experience in a multi-location dental group or DSO environment.
- Familiarity with high-end implant dentistry, full mouth rehabilitation, or surgical dental environments.
- Experience with practice management software (Dentrix, Tracker, AbelDent, etc.).
- Exposure to sedation dentistry workflows or surgical scheduling coordination.
- Experience supporting senior leadership or executive teams.
Are you:
- Highly organized and detail-oriented.
- Confident discussing complex dental treatment with patients.
- Comfortable managing high-value, multi-stage clinical cases.
- Strong communicator across clinical, administrative, and executive teams.
- Proactive, calm under pressure, and solution-oriented.
- Committed to excellence in patient care and coordination.
Compensation
Competitive salary based on experience, with performance incentives tied to treatment acceptance, case conversion, and operational coordination effectiveness.
Why Join Amity Management?
This is a high-impact role at the intersection of patient care, advanced dentistry, and executive operations. You will play a key role in coordinating complex treatment cases and ensuring patients receive seamless, high-quality care across multiple locations.
You will work directly with the Chief Dentist who is also the President and clinical leadership team, contributing to both patient outcomes and the growth of a high-performing multi-location dental organization.
If you have strong treatment coordination experience and enjoy working with advanced dental cases, this role offers both challenge and meaningful impact.
Compliance Note:
- This posting is for an active, existing vacancy.
- No artificial intelligence is used in screening or selecting applicants for this role.
Benefits:
- Extended health care
- Paid time off
Work Location: In person
