JOB POSTING
JOB TITLE: Communications Manager
REPORTS TO: Chief Executive Officer
COMPETITION NUMBER: 2026-18
Salary Range: $76,894.73 - $108,053.53 per annum
Hiring Range: $76,894.73 - $95,590.01 per annum
POSTING DATE: JULY 9th, 2026
CLOSING Date: July 23rd, 2026
THIS IS FOR A PERMANENT, FULL-TIME POSITION NON-BARGAINING UNIT POSITION.
1. OVERVIEW
Reporting to the Chief Executive Officer, the Communications Manager leads LMCH’s strategic communications function to ensure employees, tenants, partners, elected officials, stakeholders and the community receive clear, timely and meaningful information that supports the organization's mission and strategic priorities.
The role is accountable for strengthening LMCH’s reputation by ensuring its challenges, successes, opportunities and impact are communicated effectively to staff, tenants, the Board of Directors, the City of London, Middlesex County, funding partners, media and the public. Acting as the organization's senior communications advisor, the Communications Manager provides strategic communications counsel to the CEO and Senior Leadership Team while leading internal communications, executive communications, media relations, issues management and corporate storytelling, and providing strategic communications support for stakeholder engagement initiatives.
Who We Are: London & Middlesex Community Housing (LMCH) owns and/or manages more than 3,500 housing units across 35 properties, providing homes for about 5,500 people. Those who call LMCH home are a diverse cross-section of individuals including families, seniors, adults, and new Canadians, all of whom are living with limited income. At LMCH, we believe that housing is the foundation of a better tomorrow.
Mission: To provide clean, safe and well-maintained homes, to meet the needs of the people we serve in our communities.
Vision: To build inclusive communities where safe, affordable, and accessible housing is the foundation for positive change.
Why should you apply to LMCH.
· Ontario Municipal Employees Retirement System (OMERS) Pension
· Group benefits, including health and dental, for full-time employees
· Employee, Dependent and Optional Life Insurance
· Employee and Family Assistance Program
· Wellness, & Wellbeing Program
LMCH Values:
To Collaborate
To be Accountable
To be Responsive
To promote Equity
2. KEY ACCOUNTABILITIES
· Develop and implement LMCH's corporate communications strategy to support organizational priorities and strengthen stakeholder confidence.
· Ensure employees and tenants receive timely, accessible and meaningful communications that support engagement, understanding, and trust.
· Leads proactive communications that build awareness of LMCH's achievements, strategic priorities, operational challenges, and opportunities among key stakeholders.
· Provides strategic communications support to the CEO, Board of Directors and Senior Leadership Team, including presentations, speaking notes, reports and key messages.
· Partners with senior leaders to identify communication priorities, develop communication plans and ensure consistent organizational messaging
· Leading media relations, issues management and crisis communications.
· Develops and oversees communication collateral including Board reports, Council reports, presentations, annual reports, media releases, newsletters, web content, social media, videos, speeches and executive communications.
· Leading and developing communications team.
3. EDUCATION, EXPERIENCE, & QUALIFICATIONS:
· Post-secondary education in Communications, Public Relations, Journalism, Marketing or related field.
· 6–9 years of progressively responsible communications experience, including leadership experience.
· Demonstrated experience leading strategic communications initiatives that support organizational priorities and change.
· Demonstrated ability to provide strategic communications advice and build trusted relationships with senior leaders, the Board of Directors and external stakeholders.
· Demonstrated success developing strategic communications for complex public, municipal, housing, healthcare or not-for-profit organizations.
· Experience measuring communications effectiveness using qualitative and quantitative performance measures.
· Exceptional writing, storytelling, presentation and media relations skills.
· Experience supporting stakeholder engagement, issues management and crisis communications within a complex organization.
· Commitment to accessibility, equity and inclusive communications.
· Experience and proficiency in Content Management Systems (Drupal), Microsoft Office Tools (Sharepoint, PowerPoint, Excel) and social media platforms required.
· Valid driver’s license and access to a vehicle for daily use.
· Must be able to attend all London area properties within 30 minutes.
4. WE CARE PHILOSOPHY:
The incumbent contributes and supports the overall culture and working environment of the agency by:
· Having a working knowledge of cultural, social, and demographic patterns relating to vulnerable priority populations.
· Committing to harm reduction and low-barrier service, as well as non-violent crisis intervention, de-escalation, and supporting citizens.
· Committing to work in a diverse, interdisciplinary setting.
· Understanding and being sensitive towards the belief systems of other groups, the complexity of those facing poverty, and their individual unique strengths and needs.
· Setting an example of a strong work ethic and positive team attitude.
· Working with diverse communities with sensitivity, creativity, innovation, language, and cultural understanding in a non-judgmental manner.
5. POLICE RECORDS CHECK:
This position requires the successful candidate submit a current Police Records check from their local police service. A current LMCH employee who is the successful candidate for this position must also provide this document unless it is already on file and not more than one year old.
6. SALARY & BENEFITS:
Target salary range of $76,894.73 - $95,590.01per annum; with comprehensive health benefits and OMERS pension plan.
WHAT’S NEXT:
Once you apply, we will review your resume and cover letter to determine if your skills and experience match the qualifications for the role.
If you move forward, the process may include an interview, written/practical test, and reference check.
Here is your chance to bring your knowledge and expertise to our team and contribute to providing improved LMCH communities. When submitting your cover letter and resume, be sure to tell us about your skills and qualifications that are a match to those specified in the job posting.
A cover letter and resume must be received by 4:30 PM, July 23rd, 2026
.
Please send your cover letter and resume to the attention of:
Dirk Volschenk
Manager, Human Resources
London & Middlesex Community Housing
1299 Oxford Street East, Unit 5C5 London, ON, N5Y 4W5
E-mail: [email protected]
London & Middlesex Community Housing (LMCH) is committed to equity in employment. Our goal is a diverse, inclusive, and barrier-free workplace that reflects the communities we serve.
We will provide reasonable accommodation to applicants with disabilities at all stages of the hiring process in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. Please advise if you require an accommodation during the selection process.
Thank you for your interest in London & Middlesex Community Housing!
Job Types: Permanent, Full-time
Pay: $76,894.73-$95,590.01 per year
Benefits:
- Company events
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Mileage reimbursement
- On-site parking
- Paid time off
- Tuition reimbursement
- Vision care
- Wellness program
Flexible language requirement:
Ability to commute/relocate:
- London, ON N5Y 4W5: reliably commute or plan to relocate before starting work (required)
Education:
Experience:
- Marketing, Journalism, or Communications: 6 years (required)
Licence/Certification:
- CPRS membership (preferred)
Work Location: In person
