London, On Service ontario customer support specialist (part time) Jobs – 6 Openings This Week

Customer Service Specialist - London, Ontario
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Quick apply
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Customer Service Specialist - London, Ontario

Voyago
London, ON

Quick apply

Job details

Part-time
13 days ago

Skills

Microsoft Word
Pricing
Microsoft Excel
Microsoft Outlook
Call center experience
Logistics
English
De-escalation techniques
High school diploma or GED
Client services
Customer service orientation
Order entry

Full job description

Voyago is hiring 2 part-time Customer Service Specialists, to fill existing openings, for our Logistics Centre in London, Ontario.

Your Role

Reporting to the Call Centre Supervisor, you are responsible for receiving calls and booking trips accurately and efficiently for our non-emergency Patient Transfer Division. You must also provide a high degree of customer service in a fast paced environment.

Primary Responsibilities

Operations:

Coordinates bookings and prepare customer correspondence for special events
Complete FT Customer Service Specialist Shifts
Ensures dispatch operations are in accordance with established standards
Completes order entry accurately
Price transfers/fares accurately

Customer Service:

Provide a high level of customer service
Provide response times
De-escalate customer concerns

Administration:

Authorizes credit cards for current and future transfers

Requirements

Your profile

You are able to read and communicate in English effectively
You have a High School Diploma or Equivalent
You have 1-2 years of Logistics or Call Centre experience
You have the ability to work independently
You have excellent problem-solving skills
You have the ability to multitask and shift priorities as needed
You are proficient in Microsoft programs such as Outlook, Word and Excel
You are an Emergency Telecommunications Graduate (an asset)
Must have open availability to work afternoons, evenings, and weekend
- Afternoons range between 1200-2200
- Evenings range between 1800-0200 or 2200-0600
- Weekends range between 0800 and 2200.

Hourly Wage: $19.50 per hour

Benefits

The perks

We are an Award Winning company
As a subsidiary of Transdev, we provide opportunities for a rewarding career with a growing, global transportation provider
We focus on innovation and sustainable environmental initiatives
We support the development, work-life balance and well-being of our employees
We build a supportive corporate culture that encourages diversity and enables our people to flourish.
We enable our employees to have a positive social impact by deploying sustainable mobility solutions.
We offer our employees opportunities to build their own experience within a local, global Group.

Voyago is committed to provide accommodation for individuals with disabilities throughout the recruitment process. Accommodations are available upon request of the internal or external applicant. If you require an accommodation due to a disability for an interview, please notify Human Resources directly to make appropriate arrangements when contacted for an interview.

Voyago Transdev’s Applicant Tracking System uses AI-assisted tools during the initial application and early screening stage.

We thank all applicants however only those under consideration will be contacted.

Quick apply

Refine Your Search

service ontario customer support specialist (part time) jobs in london, on

Customer Service Specialist - London, Ontario

Specialist: Seasonal, Part-time

Sales Associate - Part Time

Part Time Retail Shift Lead

Registered Nurses - Northern Ontario Communities

Sr. HRBP

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