Responsive, compassionate services for children, youth, and families to build better and more hopeful futures.
Job Posting #26-04 Project Management Intern
About Keystone:
Keystone Child, Youth & Family Services is a dynamic, not-for-profit organization and the designated Lead Agency for Children’s Mental Health in Grey and Bruce Counties. Since 1974, we have been dedicated to supporting children, youth, and families by delivering compassionate, responsive mental health services.
At Keystone, we provide a full continuum of services, including counseling, prevention and well-being programs, short-term live-in treatment, crisis stabilization, youth justice services, and special needs programming. Our focus on coordinated access ensures that every child and youth aged 0-17 receives tailored, multi-disciplinary care to meet their unique needs.
Key Details:
Location: Main Office in Owen Sound, ON
Internship Dates: 8-week placement between June – August
Hours of Work: 35 hours per week.
Compensation: $20/hour
Application: Cover Letter and Resume with Job ID Number and Title in the Subject Line to [email protected]
We’re grateful to everyone who takes the time to apply; however, only those selected to move forward in the process will be contacted.
Purpose and Scope:
Interested in how organizational policies, quality improvement, and compliance initiatives come together behind the scenes? This is your opportunity to gain hands-on experience supporting the work that helps ensure our organization operates effectively, consistently, and in alignment with best practices.
We’re offering an 8-week full-time internship where you’ll contribute to policy development, review, implementation, and quality improvement initiatives across the organization. From researching legislative and accreditation requirements to coordinating policy updates, maintaining documentation, and supporting policy management systems, you'll play an important role in helping keep organizational policies accurate, accessible, and up to date.
You’ll gain practical experience working with policy development processes, compliance and quality improvement activities, organizational documentation, and stakeholder coordination. You'll also support special projects, policy implementation efforts, and continuous improvement initiatives while working closely with a team committed to your learning and professional growth.
By the end of the summer, you’ll leave with valuable, resume-ready experience in policy administration, quality improvement, compliance support, and organizational operations, along with a deeper understanding of the systems and processes that support effective service delivery and organizational excellence!
Key Accountabilities:
- Support the development, review, implementation, and rollout of organizational policies, procedures, standards, and related documentation.
- Assist managers with drafting, formatting, proofreading, and standardizing policy documents.
- Conduct research and gather information related to legislative, regulatory, accreditation, compliance, and best practice requirements to support policy development and review.
- Assist with the implementation, administration, and rollout of PolicyTech and other policy management systems as required.
- Coordinate policy development activities between managers, program staff, and other stakeholders to support timely completion of policy initiatives.
- Schedule and support policy-related meetings, consultations, working groups, and training sessions, including preparation of materials and documentation of action items.
- Develop, maintain, and monitor policy action item trackers, timelines, and related documentation.
- Draft, edit, and update organizational manuals, procedures, forms, communications, and training materials.
- Maintain accurate records of policy revisions, approvals, implementation, and related documentation.
- Assist with data collection, record maintenance, and administrative activities that support quality improvement, compliance, accreditation, and evaluation initiatives.
- Provide support to the Director of Quality, Project Management and Evaluation, contributing to departmental priorities, special projects, and other responsibilities as required to support the objectives of the team and organization.
Who You Are:
- Curious and eager to learn — you enjoy asking questions, conducting research, and understanding how policies, standards, and organizational processes work
- Organized and detail-oriented — you take pride in producing accurate, polished work and keeping information well-structured and up to date
- A strong communicator — you're comfortable collaborating with different teams and contributing to discussions, meetings, and projects
- Tech-comfortable — you're open to learning new systems and tools and can confidently work with Microsoft Office and other organizational platforms
- Analytical and resourceful — you enjoy gathering information, identifying gaps, and supporting solutions that improve processes and outcomes
- Dependable and proactive — you can manage multiple tasks, follow through on commitments, and take initiative when support is needed
- Positive and team-oriented — you're ready to contribute, learn from others, and support a collaborative work environment
- Motivated to gain real-world experience and make a meaningful contribution to quality improvement, policy development, and organizational excellence
Why Keystone?
- Hands-On Learning Experience: Gain real, practical experience working alongside a supportive and knowledgeable team. You’ll be involved in meaningful work that builds your skills and confidence — not just observing from the sidelines.
- Mentorship & Professional Growth: Learn from experienced professionals who are invested in your development. You’ll have opportunities to ask questions, build your knowledge, and explore different areas of the field.
- Innovative & Collaborative Work Environment: Join a forward-thinking organization where teamwork and fresh ideas are valued. Your perspective as an intern is welcomed and encouraged.
- Flexible & Hybrid Work Options (where available): We offer flexibility to support your schedule and learning needs, including hybrid work opportunities where possible.
- Inclusive & Supportive Culture: Be part of a workplace that values respect, diversity, and inclusion — where you can feel comfortable being yourself and contributing to the team.
- Meaningful Impact: Make a real difference by supporting services that improve the mental health and well-being of children, youth, and families in our community.
- Resume-Building Experience: Develop transferable skills and accomplishments that will strengthen your resume and help prepare you for future career opportunities.
- Exposure to the Sector: Get insight into the inner workings of a community-based organization and build a deeper understanding of the field.
We are dedicated to creating an accessible organization, fully compliant with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during the recruitment process, please let us know by sending an email to [email protected]. Disability-related accommodations are available upon request throughout the application process.
Pay: $20.00 per hour
Ability to commute/relocate:
- Owen Sound, ON: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Are you a student between the ages of 15 and 30, as required for Canada Summer Jobs (CSJ) eligibility?
Location:
- Owen Sound, ON (required)
Work Location: In person
