Millbrook, Ns Desk agent Jobs – 3 Openings This Week

Front Desk/Guest Services
Hampton Inn & Suites Truro —Millbrook, NS
- $16.75–$17.75 an hour
- Part-time
- Sales
- Hotel
- Data entry
Quick apply
Guest Service Agent
Inn on Prince —Truro, NS
- Part-time
- Hospitality
- Sales
- Customer service
Quick apply
Front Desk Agent
Super 8 Truro —Truro, NS
- $16.75–$17.00 an hour
- Weekends as needed
- Microsoft Word
- Google Suite
- High school diploma or GED
Quick apply
11d

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Guest Service Agent
Crown Group of Hotels —Brampton, ON
Answer telephone calls, emails, and guest communications while providing information about hotel services, amenities, and local attractions.
$19–$21 an hour
Quick apply
Front Desk Agent
Allure Hotel & Conference Centre —Barrie, ON
Operate multi-line phone systems to manage incoming calls and provide information to guests. As the first point of contact for guests, you will play a vital…
Up to $17.80 an hour
Quick apply
2d

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Front Desk/Guest Services

Hampton Inn & Suites Truro
Millbrook, NS

Quick apply

Job details

Permanent | Part-time

Skills

Clerical processing
Sales
Client services
Customer service orientation
Data entry
Front desk
Multi-line phone systems
Guest services
Guest issue resolution

Full job description

Job description

Guest Service Representative Position – Part Time

We are looking for someone to join our Guest Services team. This position requires both AM and PM shifts and just the right person to give 100% Hamptonality to our guests!

Position Summary The Front Desk Agent will ensure the guests have a great experience. You will exhibit a friendly and professional demeanor in all guest interactions as you document and ensure any issues are resolved.

Areas of Accountability

Execute the prompt and courteous handling of all guests as necessary, including but not limited to, check-in & check-out, telephone and personal inquiries and luggage handling
Meet and exceed customer expectations by ensuring you provide superior service and teamwork
Ensure that all customer services are delivered efficiently and effectively
Effectively communicate any information or requests to co-workers as necessary
Record requests for special accommodations, suites and/or in-house packages
Check daily for out-of-order rooms, VIP rooms, and special accommodation requests
Ensure all Pre-registrations are done correctly
Ensure effective check-in and check-out procedures are followed for individual and group/tour activity
Inform and follow up with any necessary departments to ensure that all requests for cots, cribs, packages, etc. are delivered to the guest rooms
Take reservations and offer an extensive list of amenities before quoting a rate, and ask the guest for the sale.
Able to provide guests with the necessary information that may include restaurant recommendations, driving directions, assistance to local services and transportation alternatives.
Operate all front desk equipment such as property management system (PMS), hotel switchboard, calculator, safes and key card machines.
Maintain rooms security by providing effective key control & confidentiality
Complete the necessary paperwork assigned by management. This may include some accounting, taking messages, and data entry.
To assist with team member orientation and training within the department as required.
Maintain strict guest confidentiality.
Understand, support and promote HHonors Program

Job Type: Part-time

Job Types: Part-time, Permanent

Pay: $16.75-$17.75 per hour

Work Location: In person

Quick apply

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