General Manager
Employer: Oakville Bronte Wyecroft LP (o/a Staybridge Suites an IHG Hotel Oakville-Burlington)
Location: Oakville, Ontario – Onsite
Employment Type: Full Time
Schedule: Days/evenings/weekends
Union or Non-Union Role: Non-Union
Job Summary
Be an ambassador of the brand and the property General Manager, where your leadership, strong interpersonal skills and strategic vision will drive an engaged team, guest satisfaction and maximized operating results. You will bring your strong commercial and business acumen, and tenacity to drive the top line to exceed targets, and to position the property in the luxury marketplace.
Oversees all aspects of the hotel operations, including guest relations, front desk, housekeeping, maintenance, finances, team building, and staff development. Responsible for all elements of hotel management, including sales and marketing, human resources, food and beverage, and budgeting/forecasting. Empowers associates to provide superior customer care to guests, associates and other visitors
Responsibilities
- Recruits, selects, trains, and manages employees to deliver superior guest services and quality products that will lead to maximizing guest satisfaction, revenue and profitability goals.
- Creates and maintains customer-driven operations, empowering hotel staff to excel in superior customer care.
- Develops, recommends, implements and manages the hotel's annual budget and long-term business plan. Achieves budgeted sales and maximum profitability.
- Creates new programs in response to market conditions and revenue opportunities.
- Protects the hotel’s financial assets by properly administering policies and procedures for handling cash, credit cards, accounts payable, accounts receivable, payroll and all other financial transactions.
- Properly administers policies and procedures for protecting the safety of guests and employees.
- Prepares monthly reports for owners.
- Ensures regular assessment and review of all hotel personnel by appropriate management staff. Coordinates internal training and development programs.
- Maintains a high personal visibility throughout the property and throughout the community.
Requirements
- Bachelor’s degree in Hotel/Restaurant Management or Business or equivalent combination of education and experience.
- Applicants must be legally authorized to work in Canada
- Minimum of five years of full-service hotel management or supervisory experience.
- Knowledge of local competition and general industry trends.
- Strong leadership and a professional image.
- Strong interpersonal, written and verbal communication skills.
- Excellent decision-making ability and analytical skills.
- Knowledge of a variety of computer software applications.
- Ability to work a flexible schedule, including weekends and holidays.
Experience
- General Manager: 1 year (required)
- Front Desk: 2 years (preferred)
- Managing a team: 3 years (required)
- Hotel Management: 5 years (required)
Compensation
Vacancy Status
- This job posting represents a current, existing vacancy: Yes
Use of Artificial Intelligence (AI) in Hiring
- Artificial Intelligence is used in the hiring process: No
How to Apply:
Please apply for this posting through Indeed.
Accessibility & Equal Opportunity Statement
Staybridge Suites is an equal opportunity employer and we would like to thank all applicants for their interest. Only those applicants under consideration will be contacted.
For additional information on our organization, please visit us at www.vrancor.com. Staybridge Suites would like to hear from all interested candidates; accommodations are available throughout the recruitment process and the duration of employment.
Staybridge Suites is committed to accommodating applicants’ needs in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and under the Ontario Human Rights Code throughout the selection process. If you require a disability–related accommodation to participate in the recruitment process, please email us or let the Recruiter know during the screening process.
Pay: $65,000.00-$80,000.00 per year
Work Location: In person
