FULL- OR PART-TIME FOOD EXPEDITORS
Restaurant Operations
A fresh era is beginning at Pheasant Glen Golf Resort, opening meaningful career paths for those driven to contribute to a premier destination. As our resort evolves, we are seeking energetic, professional individuals with hospitality in their heart to join a team focused on excellence for our community and guests. Whether your expertise lies in hospitality, culinary arts, golf operations, or turf management, we provide a space where your effort is seen and you can grow alongside Vancouver Island’s finest golf experience.
Why Pheasant Glen?
- Tight dedicated team, real impact.
- Quality over quantity.
- Team over ego.
- Being a part of something significant.
- Constant opportunities to learn about quality food and wines and hospitality.
Your effort is seen here. And it matters!
Who We’re Looking For:
We’re looking for experienced and enthusiastic team members who:
- Thrive in small, close-knit teams that exude energy.
- Handle intensity but value balance.
- Aren’t afraid of physical and mental work.
- Are active listeners who can focus on attention to details.
- Believe in team success over solo glory.
- Aware that service and servant are very different.
- Understanding that every single interaction with a guest…means something.
Real Talk: The Work
- It’s physical (movement, energy, volume)
- It’s mental (focus, personalization, unwavering hospitality)
- It can be stressful — but never unsupported.
No sugarcoating:
Seasons have highs and lows. Stress happens…
But so does growth, support, and pride in what we can create together!
Our Vibe & Values
We live these daily:
Everything we do is done with intent.
- Guest-first, not guest-numbers.
- Professionalism under pressure.
- Authenticity and reliability over pretense.
- The sharing passion and enthusiasm is infectious.
- Life is short, we better have fun.
Whether you’re in the Heart of House, Guest Facing, or Behind the Scenes:
- You’re seen. You’re heard. You’re essential. You’re valued.
- Onboarding is learning by doing, supported by mentors who’ve been there.
If “doing the bare minimum” is your goal — this opportunity isn’t for you…
If increasing your knowledge, skill and growth is important to you — please join us!
THE ROLE
The Food Expeditor is the critical link between the kitchen and front-of-house teams, controlling the flow of the pass and ensuring every plate reaches the correct guest at the right time, prepared accurately and presented to standard.
KEY RESPONSIBILITIES
- Coordinate the timing, sequencing and release of dishes for each table and course.
- Verify plate presentation, temperature, portions, garnishes and order accuracy before service.
- Identify modifications, allergies and special requests, confirming they are executed correctly.
- Communicate clearly and decisively with cooks, servers, support staff and restaurant leadership.
- Anticipate service pressure points, manage competing priorities and protect the flow of the kitchen.
- Maintain a clean, organized and fully prepared pass throughout high-volume service.
QUALIFICATIONS
- Required: Previous experience as a Food Expeditor in a busy restaurant environment.
- Strong understanding of kitchen terminology, menu components, coursing and service timing.
- Exceptional attention to detail with the ability to recognize errors before food leaves the pass.
- Calm, confident and highly organized under pressure, with a clear sense of urgency.
- Direct, professional communication skills and the judgment to prioritize in real time.
- Availability to work a flexible schedule, including evenings, weekends and holidays.
WHAT WE VALUE
We value precision, composure, accountability and teamwork. The successful expeditor will understand that small details shape the entire guest experience and that exceptional service depends on reading the room, anticipating challenges and keeping every team member aligned.
HOW TO APPLY
Submit your resume and a brief introduction letter. We thank all applicants for their interest; only those selected for an interview will be contacted.
Pheasant Glen Golf Resort is an equal opportunity employer.
Pay: $18.25-$22.25 per hour
Expected hours: 20.0 – 40.0 per week
Benefits:
- Company events
- Discounted or free food
- Extended health care
- Flexible schedule
- On-site parking
Work Location: In person