Assistant Resident or Non-Resident Building Manager
The Trilogy Residences – 1280, 1290 & 1300 Junction Avenue, Nanaimo, BC
Devon Properties is seeking an Assistant Building Manager for The Trilogy Residences, a three-building rental community in Nanaimo, BC. This role is focused on supporting the day-to-day operations of the property, with an emphasis on building upkeep, resident support, and assisting the Resident/Building Manager.
The Property
The Trilogy Residences is a professionally managed community consisting of 213 pet-friendly rental homes across three buildings in South Nanaimo. The property offers modern finishes and a convenient location with easy access to shopping, transit, and major routes.
Nanaimo offers a balanced lifestyle with access to waterfront trails, parks, and a growing mix of amenities and services. It’s a practical and appealing place to live for working professionals, families, and retirees alike.
About the Role
This is a hands-on role suited to someone who enjoys being on-site, takes pride in maintaining a clean and well-run property, and is comfortable handling minor repairs and day-to-day operational tasks. Working closely with the Resident Building Manager, you will assist with building operations, respond to resident requests, coordinate maintenance, and help ensure the property is consistently well-presented. Leasing is part of the role, but in a supporting capacity. You may assist with showings, inquiries, and move-ins as needed, particularly during busy periods, but the primary focus is on the physical operation of the building and resident support. There is the option to be resident or non-resident. A taxable benefit is available for a live-in manager.
Primary Responsibilities
· Support leasing efforts for a new development including responding to inquiries, conducting showings, and achieving lease up targets
· Coordinate a high volume of move ins including scheduling, inspections, documentation, and resident onboarding
· Support the transition from construction to operations including set up of building processes and systems
· Track, report, and manage construction deficiencies and warranty items, ensuring timely follow up and resolution with contractors
· Maintain building common areas to a high standard of cleanliness and presentation
· Prepare vacant suites to ensure they are clean and ready for viewing or occupancy
· Once stabilized, complete routine maintenance tasks such as painting, replacing fixtures, clearing minor plumbing issues, and changing locks
· Manage maintenance requests and track work orders to completion
· Address resident questions, concerns, and service requests in a professional and timely manner
· Maintain accurate records related to rent payments, parking assignments, and tenancy documentation
· Arrange and coordinate contractors or vendors for repairs requiring specialized work
· Ensure tenancy practices align with the Residential Tenancy Act of British Columbia
· Remain available for urgent building matters or scheduled appointments outside regular hours
Experience and Qualifications
· Minimum 1 year of experience as an Assistant Building Manager or similar role
· Experience supporting lease up of a new development or managing newly constructed buildings is strongly preferred
· Demonstrated ability to manage high volumes of tenant move ins and leasing activity
· Experience coordinating and tracking contractor work including deficiencies or warranty items is an asset
· Strong ability to manage tenant relations and resolve issues professionally in a fast paced environment
· Practical maintenance skills including minor plumbing, painting, and general repairs
· Ability to maintain building cleanliness and oversee overall presentation
· Strong organizational and time management abilities with the ability to manage competing priorities
· Clear communication and customer service skills
· Basic computer proficiency including Microsoft Office
· Valid driver’s license and reliable personal vehicle required
· Successful completion of a criminal record check satisfactory to the employer is required
Job Types: Full-time, Permanent
Pay: $47,500.00-$50,000.00 per year
Ability to commute/relocate:
- Nanaimo, BC: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Please indicate your status in Canada: Citizen / Permanent Resident / Work Permit Holder.
- If you are a Work Permit Holder, please specify the type of permit you hold and its expiry date.
- Please indicate your salary expectations
Experience:
- Building Management: 1 year (preferred)
Licence/Certification:
- Driving License and access to a reliable vehicle (preferred)
Work Location: In person
