Job Summary
The Flooring Project Manager is responsible for building and strengthening relationships that drive business growth for Beyond Flooring. In this role, you will cultivate a strong pipeline of project opportunities, deliver accurate estimates, and oversee jobs from initial scope through final completion, ensuring a seamless experience for clients and partners at every stage.
Job Responsibilities
- Attending new flooring claims and explain the restoration process to the client.
- Completing on-site measurements and estimates for mitigation or new flooring.
- Delivering exceptional customer service to insurance stakeholders, homeowners and property managers.
- Being proactive in resolving customer service issues.
- Liaising with appropriate departments and sub-trades to ensure that work is completed on time, on budget and meets Beyond Flooring quality standards.
- Liaising with appropriate departments, sub-trades, homeowners and adjusters on the status of work.
- Inspecting progress and work quality throughout the project lifespan.
- Working with assigned Project Manager to ensure all administrative aspects of the jobs are performed in a timely and accurate manner.
- Building and maintaining relationships by meeting adjusters on jobs, providing timely and accurate estimates and billings.
- Preparing accurate job costing and estimating, ensuring target margins are met.
- Helping with walk-in customers for retail needs.
Job Requirements
- Prior experience in inside flooring sales is considered a strong asset.
- Proven experience in account management is required.
- 4–5 years of experience in flooring sales is preferred.
- Familiarity with ICC (Insurance Claims Collaborative) procedures and standards is an asset.
- Basic understanding of restoration processes is beneficial.
- Excellent communication, interpersonal, and negotiation skills.
- Valid British Columbia driver’s license with a clean driving record.
- Clear criminal background relevant to the scope of work.
- Demonstrated excellence in delivering outstanding customer service.
- Proficient in computer applications, including Microsoft Office and mobile technology.
- Strong business development acumen and sound financial management skills.
- Highly organized with the ability to manage multiple priorities effectively.
Benefits
After completing your probation period of three months, some of the benefits we offer include:
- FREE Extended Health and Dental Benefits!
- Group Retirement Savings Plan (And RRSP Matching!).
- Tuition Reimbursement.
- $500.00 per year for each paramedical service we offer (i.e., massage therapy, physiotherapy, chiropractor).
- $750.00 per year for Mental Health-related services, such as clinical psychologists, registered clinical counsellors, etc.
- An additional $500.00 per year for single plans and $1000.00 per year for family plans via our Health Care Spending Account to put towards your extended health and dental benefits.
- Long-Term Disability and Life Insurance.
Compensation
Salary: $65,000 - $150,000 per year (based on experience).
Please note that this salary is based on a mix of base salary and commission. High-performing individuals who excel at relationship building, sales, and project management have the opportunity to significantly exceed the stated compensation range.
If you're ambitious, customer-focused, entrepreneurial, and looking for an opportunity where you can make a meaningful impact while advancing your career, we'd love to have a conversation.
Culture
Applicants must be legally authorized to Work in Canada
We thank all candidates for their interest; however, only shortlisted candidates will be contacted.
If you need any accommodations for your interview, please email [email protected] as early as possible before your interview. Providing advance notice and details will help us make the necessary arrangements to support you.
Pay: $65,000.00-$150,000.00 per year
Benefits:
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Vision care
Application question(s):
- Do you have experience working with the ICC?
- Do you have a book of business you'll be willing to bring over to this role?
Work Location: In person
