All Emergency Housing Services program staff are employees of Nelson CARES Society. The philosophy of Nelson CARES Society is to work collaboratively and cooperatively internally and in the community. Organizational values are based on personal independence, social justice, safety, dignity, respect for diversity, and equity. Activities are carried out within an anti-poverty, anti-oppressive and anti-violence context.
Available Emergency Shelter Worker position (on monthly rotational schedule):
Posting #08-2026 (ESW 8): Temporary/Medical, 28 hrs/wk
- Schedule A: Tuesday, Wednesday, Thursday 11:30 pm-7:30 am
- Schedule B: Thursday, Friday, Saturday 7am-3 pm Sunday 7:30 am-3:30 pm
- Benefitted position upon successful completion of 3-month probation period.
Qualifications:
- Valid Emergency First Aid/C.P.R.
- Current TB skin test
- Food Safe Certificate
- Satisfactory Criminal Record Check
- Valid Non-Violent Crisis Intervention Training Certification
- WHMIS 2015 Training
- Ability to be a team player
- Ability to be flexible according to client or program needs
- Ability to perform the required duties of the job
- Ability to cope in a high stress environment
Main Duties and Responsibilities:
- Completes resident intakes and monitors residents through the shift and attends to any safety and behavioral needs that arise during the shift.
- Notifies supervisor of any major problems or emergencies. Responds to emergencies in accordance with established policy and procedures.
- Ensure the residents follow shelter rules.
- Ensures that logbooks, resident records, and other documentation such as incident reports and HIFIS data entry are complete as per established policies and procedures.
- Prepares, cooks, serves and/or delivers meals and snacks, including those for special dietary needs and special occasions, in accordance with food safe standards and following the established menu plan.
- Performs housekeeping duties such as general cleaning, sweeping, vacuuming, washing floors, dusting, emptying garbage, cleaning, and laundry. Performs minor building maintenance such as changing light bulbs. Reports maintenance needs to the supervisor.
- Is courteous to Mental Health Substance Use, Case Managers, Community Health, Transition Support and Street Outreach staff as well as other relevant community workers and professionals when they are on site to work with a resident such as police and ambulance services.
- Works in a respectful manner with co-workers and other Nelson CARES staff.
- Ensure the office is kept organized and clean.
- Maintains health and safety standards.
- Secures the building, ensure alarms are set and doors and windows are locked.
- Performs other related duties as assigned by the Manager.
Complete job description is available upon request.
Specific Qualifications (to be completed within probation period):
Education, Training, and Experience:
- A minimum of grade 12 is required. Post-secondary certificate in human services or related field or the equivalent experience and education is preferred.
- Minimum of 6 months’ experience working with homeless or at-risk of homeless populations or an equivalent combination of education, training, and experience.
- Understanding and knowledge of working with vulnerable populations, including those with disabilities, substance use issues, and mental health issues is highly recommended.
Specific Qualifications: (Successful candidates will be given 3 months to provide requirements)
1. Valid WorkSafe BC Basic First Aid equivalent (Formerly known as Emergency First Aid/CPR-A)
2. Food Safe Certificate
3. Tuberculosis skin test
4. Satisfactory Criminal Record Check (application to be completed by Nelson CARES upon hiring)
5. Naloxone training (to be trained when hired)
6. Valid Non-Violent Crisis Intervention Training Certification (to be trained when hired)
7. WHMIS 2015 Training (to be trained when hired)
8. Bullying and Harassment training (to be trained when hired)
Job Skills and Abilities:
1. Ability to use intervention processes that are sensitive to age, income, gender, racial, and ethnic cultural issues.
2. Strong problem-solving skills.
3. Demonstrated ability to work under pressure, to work independently with minimal direction, to take initiative, to organize, prioritize and meet deadlines.
4. Ability to establish rapport with residents.
5. Demonstrated ability to establish/maintain satisfactory work relationships with the public, co-workers, and other agency staff.
6. Experience/willingness to learn how to work with individuals who have a disability and/or substance use and/or mental health issue.
7. Ability to communicate effectively verbally and in writing.
8. Demonstrated ability and competency in computer literacy. Ability to carry out the physical and mental demands of the position.
Pay: $24.97 per hour
Benefits:
- Dental care
- Extended health care
- Vision care
Education:
- Secondary School (required)
Licence/Certification:
- First Aid Certification (required)
- WHMIS Certification (required)
Work Location: In person
