nepean, on itsm consultant Jobs – 4 Openings This Week

ITSM Consultant
RJR Innovations —Ottawa, ON
- Bilingual
- Writing skills
- Microsoft Office
Service Management Analyst
Payments Canada —Ottawa, ON
- $73,500–$122,500 a year
- Temporary
- Hybrid work
- Bilingual
- English
- Project management
- Dental care
- Paid time off
Quick apply
Senior Technical Architect - Linux Systems & Cloud
ADGA Group Consultants Inc —Ottawa, ON
- $130–$150 an hour
- Contract
- Azure
- Oracle
- Computer Science
- Profit sharing
- Disability insurance
Quick apply

More jobs to discover

Find similar jobs that you might be interested in.

Service Management Analyst
Payments Canada —Ottawa, ON
ITIL4 certification or prepared to obtain certification in the first 6 months. Assist the Manager, ITSM Practices in project management functions by providing…
$73,500–$122,500 a year
Quick apply
RBA Clinician
Bairn Croft Residential Services Inc. —Orleans, ON
Bairn Croft Residential Services (BCRS) provides residential services and treatment for dependent and semi-dependent male and female persons with developmental…
$28.97–$35.11 an hour
Quick apply

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

ServiceNow Business Process Consultant - ITSM AND HRSD
EY —Toronto, ON
The EY benefits package is designed to support your physical, emotional, financial, and social wellbeing. ITIL Foundation certification or equivalent IT service…
$92,000–$138,000 a year
ServiceNow Functional Consultant
BDO —Toronto, ON
Total rewards that matter: We pay for performance with competitive total cash compensation that recognizes and rewards your contribution.
$84,000–$128,000 a year

Show more jobs in cities nearby

I want to receive the latest job alerts for itsm consultant in nepean, on

By signing in to your account, you agree to Workopolis's Terms of Service and consent to our Cookie and Privacy Policy.

ITSM Consultant

RJR Innovations
Ottawa, ON

Apply Now

Job details

Skills

Bilingual
Writing skills
Microsoft Office
Java
IT infrastructure
Project management
ITIL
Microsoft Project
Communication skills
HTML
Help desk

Full job description

We are seeking an IT Service Management Consultant in our Professional Services Department. This position will be located in our newly designed Ottawa office and will report to the Director of Professional Services.

The ideal candidate will have a minimum of five years of proven implementation experience with ITSM solutions, a background in the IT Infrastructure Library (ITIL) business process, and working knowledge of IT operations. Past work experience with industry leading providers of help desk, IT service management, asset management, network and systems management or similar technologies a definite plus.

This role is heavily dedicated to working directly with customer system administrators and will require frequent travel. The ideal candidate needs to have very strong communication skills, know how to set appropriate expectations with the customer and the company and be comfortable working in IT shops from five people to the hierarchy of a Fortune 500 company.

The IT Service Management Consultant will represent the customer’s requirements throughout the implementation lifecycle. Therefore the IT Service Management Consultant must be able to articulate complex solutions to the company’s development and support teams for resolution or advancement to enhancement request.

Job Responsibilities

The IT Service Management Consultant will be responsible for on-site and remote support of a customer’s implementation. This is a consulting role with a heavy slant toward the technical aspects of a deployment.

Provide leadership on the development of the Business Intelligence and architecture, for new service deployment and lifecycle management
Implement designs, taking into consideration company and industry best practices
Prepares thorough technical documentation on the systems and programs developed
Responsible for a leading role in the development of commercial-grade software applications
Willingness to travel a minimum of 50% – Travel may vary and be irregular in order to meet the objectives of employment and to accommodate the changing needs of the Company

Job Requirements, Essential

Progressive experience in maintaining, designing and implementing IT infrastructure solutions.
Project management skills and discipline
Excellent Report writing skills.
Strong professional image.
Ability to focus, work well, and remain even keeled under pressure.
Excellent analytical, interpersonal, and oral and written communications skills.
Ability to multi-task and consistently meet key deadlines.
Ability to work independently and provide quality output with minimal supervision/direction.
Can communicate and interact effectively at all levels of the organization.

Job Requirements, Desirable

Programming (HTML, JAVA)
Database Design
Bilingualism is a definite asset
Configuration management and deployment applications
Microsoft Office suite and Microsoft Project

Please email your resume in .DOC or .PDF format to [email protected]

Apply Now

Refine Your Search

itsm consultant jobs in nepean, on

ITSM Consultant

Service Management Analyst

Senior Technical Architect - Linux Systems & Cloud

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alerts for itsm consultant in nepean, on

Job Responsibilities

Job Requirements, Essential

Job Requirements, Desirable

Job seeker tools

Employer Tools

Browse

Stay Connected