THE OPPORTUNITY:
GOLF PRO SHOP ATTENDANT
REPORTS TO GOLF OPERATIONS SUPERVISOR
THE COMPANY:
Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and locations.
Our company culture is built on collaboration. A nimble team where everyone has a voice at the table and an opportunity to pursue their passions. Our skillsets are as diverse as our portfolio, but we all have a singular focus: a belief that partnerships deliver the best results, an entrepreneurial approach to decision making, respect for others, a strong sense of integrity and a curiosity to challenge the status quo.
With over 75 hotels in our portfolio, representing 18 internationally recognized hotel brands, InnVest is the largest independent owner of hotels in Canada. In addition, our management team oversees the day-to-day activities of almost 70 hotels also making InnVest the largest independent operator of hotels in Canada. InnVest’s portfolio is geographically diverse with hotels from Vancouver, BC to Corner Brook, NL but also experientially diverse from roadside inns to luxury urban properties.
At InnVest, our mission is simple – to deliver outstanding guest experiences and superior returns on quality hospitality investment. A career at InnVest will provide you with unrivalled opportunities and invaluable exposure to Canada’s largest independently-owned and operated hotel portfolio.
THE HOTEL:
The Algonquin Resort St. Andrews by-the-Sea, Autograph Collection
Exactly Like Nothing Else
For over a century, The Algonquin Resort St. Andrews by-the-Sea, Autograph Collection has welcomed travelers to an exquisite stay in New Brunswick. Located in historic St. Andrews, voted as Canada's top destination by USA Today, the resort is unique in its offerings: an idyllic seaside town with locally authentic dining & shops, the region's warmest swimming at Katy's Cove beach and award-winning whale watching, all at our doorstep. Featuring 233 luxury Guestrooms, five dining outlets, an award-winning 18-hole golf course, full conference center and spa, The Algonquin is the centerpiece of Maritime hospitality.
Under the stewardship of InnVest, Canada's largest owner & operator of hotels, significant investments are currently underway including a thoughtful reimagining of all Guestrooms, restaurants & public spaces as well as the construction of a new Nordic Spa, supporting our year-round offerings. Since 1889, The Algonquin has led the way for Canadian resort innovation - join us as we embark on our second century of authentic Maritimes hospitality.
Be where you can do your best work, Begin your purpose, Belong to an amazing global team, and Become the best version of you.
THE ROLE:
The GOLF PRO SHOP position is generally responsible to check in golfers for their tee times, make tee time reservations, assist with retail requirements, and provide warm welcome to all golfers who come into the golf shop.
ACTIVITIES:
The duties and responsibilities for the GOLF PRO SHOP ATTENDANT include, but are not limited to the following:
- Greet and interact with all guests in a courteous manner and maintain visibility in your section during functions.
- Approach all encounters with guests and employees in a friendly, service oriented manner.
- Collecting and recommending retail and fee sales
- Greeting customers (members, daily green fee players and tournament players)
- Ensure the Pro Shop and rental equipment are clean and in working order on a daily basis
- Using the computer reservation system, making tee time reservations for members, non-members and tournaments
- Working closely with the starters and marshals to ensure smooth operation and traffic flow on the course
- Ensure all Golf Course standards are met
- Ensure Daily Remittances are accurate and complete
- Maintain regular attendance in compliance with hotel standards, as required by scheduling which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming, which include wearing the proper business attire and nametag when working.
- Comply at all times with hotel standards and regulations to encourage safe and efficient hotel operations.
COMPETENCIES WE ARE SEEKING:
- Strong interpersonal and public relations skills.
- Must be able to work with a team and possess a positive attitude.
- Basic reading, writing and math skills, organizational skills and attention to detail.
- Must be able to lift 20lbs with a high level of mobility and flexibility, continuous standing or walking are required.
- Hours fluctuate: evening, weekend and holiday availability is required.
- Knowledge of the game and pace of play is an asset.
- Previous experience working at a golf course considered an asset.
- Be familiar and able to work efficiently with computers.
- Cash register skills and ability to use credit card and debit card machines.
InnVest Hotels is an inclusive employer. As such, we welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We appreciate all applications, however only those applicants selected for an interview will be contacted.
