Required: First Aid/CPR Certification
Schedule: This is a part time position. You will be guaranteed 8 hours per week. Every Saturday you would work 4pm - 12am and every second week you would would work 4pm - 12am on Friday. You can then pick up extra hours from our available casual hours.
MUST be available to work evenings, overnights and weekends.
We thank all applicants, however, only those selected for an interview will be contacted. Any applications received email or in person will not be considered. Please do not call to inquire about an interview. All hiring is done through Indeed.
Work Location: In person
Job Type: Part-time
Pay: From $20.00 per hour
Expected hours: 16 hours per week plus casual.
Benefits: Employee assistance program
Education: Secondary School (preferred)
Experience: supportive care: 1 year (preferred)
Job description
Our low barrier Emergency Shelter provides a safe place for women and gender diverse individuals who are experiencing homelessness, to eat, sleep, and get connected to services to move forward into independent living. We work with other community agencies to provide a wrap-around supports to ensure the best opportunities for our clients. Our shelter is a low barrier damp shelter. We accept clients to stay if they are under the influence of drugs or alcohol but no substances are permitted to be used or kept on site.
The main role of this position is to provide safety for the women accessing our services. At any given time, there may be women who are feeling unsafe due to circumstances outside of the shelter. We strive to alleviate some of the stressors by: keeping doors locked, safety checks of the building, use of security cameras, consistency, and a calm presence.
Responsibilities:
- greeting women as they arrive and providing information about our shelter
- gathering information for a formal intake
- safety checks of belongings upon clients’ entry
- preparing and serving meals and snacks
- walkabouts to check on clients
- wellness checks on women who are under the influence or ill
- general cleaning, such as laundry, washing dishes, sweeping, mopping
- overseeing chore time to ensure all chores are completed
- monitoring expiry dates on food in fridge and pantry
- answering phones
- providing information to callers
- keeping confidentiality of all women present
- communicating house guidelines
- safety calls to other agencies also open overnight
- logging entries and exits of all people who come and go
- sending shift updates to co-workers and managers
- accept and put away donations
- take detailed messages for clients and director
- complete required paperwork ie: incident reports, time sheets, logs, etc. in a timely and professional manner
- participate in staff development and training as required
Qualifications:
- Human Services Diploma/Personal Support Worker, or completion of at least one year of university in a relevant field of study, or 3 years of experience in a related occupation
- current First Aid/CPR certificate
- clear Social Development Vulnerable Sector check
- clear Criminal Record check
- excellent interpersonal and organizational skills that contribute to supervising clientele and dealing effectively and professionally with their families, helping professionals and the community
- ability to follow set Policies & Procedures and routines as part of a multi-disciplinary team that promotes a safe and secure living environment
- ability to anticipate and recognize problems, deal with disruptive behaviour, provide disciplinary actions and use crisis intervention techniques and protocols as situations arise
- ability to support homeless women, form effective relationships
- proficient in oral and written communication skills, including the ability to utilize the available technology
- ability to set professional boundaries
- some knowledge of barriers homeless people face
- high level of tolerance for clients with complex needs
- ability to multi-task and quickly make decisions
- some knowledge of trauma-informed care
Working Conditions:
- At times, you will be working with multiple women with complex needs, some of whom may be under the influence of drugs or alcohol, or exhibiting symptoms of physical/mental health concerns.
- Many women have experienced trauma, and may talk about it. This can be triggering to people who have also experienced trauma.
- The shelter is double-staffed with 21 beds. The odd time you may be single staffed with only 15 clients. When all of the spots are full, the shift will be very busy, requiring an ability to prioritize and multi-task.
- Many shifts are rewarding. We often share in celebrating a client’s successes, recognizing that every step forward should be celebrated. This can be very encouraging for staff and clients alike.
Job Type: Part-time
Pay: $20.00 per hour
Benefits:
- Casual dress
- Employee assistance program
- Flexible schedule
Application question(s):
- Are you available to work evenings, overnights, weekends, and holidays? Do not apply if you are unable to work these shifts.
Education:
- Secondary School (required)
Experience:
- human services or supportive care: 1 year (required)
Licence/Certification:
- First Aid/CPR Certification (required)
Location:
- Saint John, NB E2L 3R1 (required)
Work Location: In person
