nisku, ab it technician Jobs – 18 Openings This Week

Technician L1
MSP OPERATIONAL CORP —Edmonton, AB
- $45,000–$60,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Information Systems Technician
Canadian Armed Forces —Alberta
- $4,337–$6,413 a month
- Part-time
- No experience needed
- Dental care
- Paid time off
computer network technician
CYBERMETEORS —Edmonton, AB
- $39 an hour
- Overtime
- English
- AWS
- Bachelor's
- Flexible schedule
7d
user support technician
Tech-Eyes —Wetaskiwin, AB
- $33.19 an hour
- Part-time
- Word processing
- English
- Windows
8d
user support technician
NEOM TECHNOLOGIES LTD —Edmonton, AB
- $33–$38 an hour
- Weekends as needed
- English
- Communication skills
4d
IT Support Analyst / Systems Technician
The IT Crowd —Sherwood Park, AB
- $40,372.52–$81,738.06 a year
- Full-time
- Hybrid work
- Azure
- English
- Windows
- Mileage reimbursement
Quick apply
13d
Aerospace Telecommunications and Information Systems Technician
Canadian Armed Forces —Alberta
- $4,337–$6,413 a month
- Part-time
- Bachelor's
- Dental care
- Paid time off
user support technician
Whiterock Ventures Inc. —Edmonton, AB
- $36 an hour
- Weekends as needed
- English
Helpdesk Technician
Catalis Holdco Inc —Edmonton, AB
- Monday to Friday
- Hybrid work
- Windows
- Microsoft Office
- Analysis skills
- Dental care
Service Desk Technician
Primoris Management LP (Canada) —Acheson, AB
- Monday to Friday
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Network Engineer/ Field Network Technician (Freelancer) – EDMONTON, ALBERTA
Axiom Technologies —Edmonton, AB
- On call
- Travel
- Computer networking
- Communication skills
Tier II Technician
SureFire IT Solutions Inc. —Edmonton, AB
- From $55,000 a year
- Monday to Friday
- Windows
- Computer networking
- Computer skills
Quick apply
Golf Simulator Tech Support Specialist
Par2Pro —Edmonton, AB
- $25–$30 an hour
- Full-time
- English
- Windows
- Bachelor's
- Dental care
- Vision care
Quick apply
1d
Occasional Work: Server Hardware/Network Technician
Computation LTD. —Edmonton, AB
- $20–$40 an hour
- Part-time
- Serving
- English
- In-person
Quick apply
12d
Help Desk Technician - Level 1 (Bilingual - English/French)
Star POS —Edmonton, AB
- $44,000–$46,000 a year
- Full-time
- Bilingual
- English
- Windows
- Disability insurance
- Dental care
Quick apply
7d
Field Service Consultant Edmonton
ESW IT Business Advisors —Edmonton, AB
- $33–$35 an hour
- Full-time
- Engineering
- English
- Windows
Quick apply

More jobs to discover

Find similar jobs that you might be interested in.

User Support Technician
Youness Canada Immigration —Camrose, AB
Consult user guides, technical manuals and other documents to research and implement solutions. Completion of a college diploma or in Computer Science,…
$36 an hour
Quick apply
IT Specialist L3
MSP OPERATIONAL CORP —Edmonton, AB
Valid driver’s license, reliable transportation and the ability to lift up to 50 lbs. Bachelor's degree in Computer Science, Information Technology, or a…
$70,000–$80,000 a year
Quick apply
14h

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Tech Lead
Tactable —Toronto, ON
Career coaching and personalized development plans. Regular social events, team outings, and wellness activities. Software development: 8 years (required).
$150,000–$190,000 a year
Quick apply
IT Infrastructure Server Technician – Network Technician
Can-Tech Services —Ajax, ON
They will work with other IS groups to industrialize proven technology which includes, building servers, building/modifying networks, installing applications to…
$44–$51 an hour
Quick apply
5d

Show more jobs in cities nearby

I want to receive the latest job alerts for it technician in nisku, ab

By signing in to your account, you agree to Workopolis's Terms of Service and consent to our Cookie and Privacy Policy.

Technician L1

MSP OPERATIONAL CORP
Edmonton, AB

Quick apply

Job details

Full-time

Skills

Microsoft Windows Server
Microsoft Powerpoint
Microsoft Word
ConnectWise
Microsoft Excel
Microsoft Outlook
Technical support
Microsoft Office
DHCP
Analysis skills
Remote access software
DNS
SharePoint
Communication skills
Active Directory
Time management
Help desk
Mobile devices
VPN

Full job description

Ready to take your career to the next level? Invest in yourself! MSP Corp is a dynamic and evolving organization. Our team is energetic and multidisciplinary, performing at the highest levels. We thrive on the diversity of our team and believe that any candidate could be the talent to take us to the next level. We drive technology and performance by providing powerful toolsets, business support and professional services. Our team provides complete, turn-key solutions with one goal in mind — to ensure that we can deliver 100% any day, any time.

As we continue to grow, we are looking for an IT Support Technician L1 to join MSP Corp Prairies team.

About the Role

As IT Support Technician L1, you will be an integral player for our team. You will be responsible for handling incidents and requests (Level 1 support tickets) to assist customers providing fast, courteous, and efficient service to maintain a high level of user satisfaction. We are looking for a bright, passionate, and motivated IT Support Technician L1. This role requires someone with an ambitious nature for continuous learning who has 1-3 years of experience working in a help desk environment with a Managed Services company.

Schedule: Monday to Friday, 40 hours per week, 8:00am-5:00pm
Location: Edmonton, AB
Work Mode: Hybrid

What You Will Do

Provide first point of contact for all client requests by phone and email ensuring response SLA targets are met
Follow-up on tickets (requests and incidents) closely with end-users and ensure ticket lifecycle does not exceed defined standard
Maintain constant communication with clients for assigned tickets
Identify recurring issues and propose improvements to reduce ticket volume and enhance user experience
Provide technical support for users and devices (PCs, laptops, Macs, smartphones), including troubleshooting, resolution, and escalation of issues.
Coordinate IT onboarding and offboarding processes, including provisioning/deprovisioning of hardware, software, account access, and licensing
Monitor and investigate NOC alerts
Prioritize and manage multiple requests based on urgency/impact of request
Perform administration across various applications and systems
Work closely with other IT team members to ensure the highest possible level of service
Ensure documentation is regularly updated and accessible, including standard operating procedures and troubleshooting guides

What We Are Looking For

Minimum 1-3 years experience in a similar position with a Managed Services provider.
Ability to help users install and configure smartphones (IOS, Android)
Extensive experience with Windows (10/11) and Mac devices (Desktop and Laptops)
Strong knowledge of on-premise active directory, EntraID, Office 365 cloud administration, SharePoint, Teams, Onedrive for business, Remote Desktop environments, VPN connections.
In-depth knowledge of the Microsoft Office applications (Word, Excel, PowerPoint, Outlook)
Strong knowledge of windows server and associated services such as DNS, DHCP, Print and File services
Strong interpersonal and communication skills, both verbal and written with the ability to communicate and articulate technical information simply with a customer-first mindset
Experience with ticketing systems (ConnectWise is an asset)
Strong analytical and problem-solving skills
Able to adapt and quickly develop an in-depth technical understanding of new technologies, systems, and applications.
Strong ability to analyze situations, diagnose problems, and develop and implement solutions
Ability to prioritize and multi-task several requests in parallel
Able to work independently or in a team with minimal supervision
Exceptional time management and self-management skills.
Self-motivated and directed
Extremely detail oriented

Why Work at MSP Corp

Benefits package.
Dynamic work environment.
Corporate gym discounts.
Wellness day.
Opportunities for growth and training.

Ready to make a difference? Join us and shape the future. Apply today!

Diversity, Equity, and Inclusion: At MSP Corp, we believe that diversity, equity, and inclusion are essential for fostering a healthy and innovative work environment. We are committed to creating a workplace where everyone, regardless of age, gender, ethnicity, sexual orientation, ability, or any other characteristic, feels valued and respected. We encourage applications from individuals of diverse backgrounds and perspectives and ensure a fair and inclusive recruitment process.

Thank you for your interest in this opportunity. We will only contact candidates whose profile closely matches the job requirements.

Quick apply

Refine Your Search

it technician jobs in nisku, ab

Technician L1

Information Systems Technician

computer network technician

user support technician

user support technician

IT Support Analyst / Systems Technician

Aerospace Telecommunications and Information Systems Technician

user support technician

Helpdesk Technician

Service Desk Technician

Network Engineer/ Field Network Technician (Freelancer) – EDMONTON, ALBERTA

Tier II Technician

Golf Simulator Tech Support Specialist

Occasional Work: Server Hardware/Network Technician

Help Desk Technician - Level 1 (Bilingual - English/French)

Field Service Consultant Edmonton

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alerts for it technician in nisku, ab

Job seeker tools

Employer Tools

Browse

Stay Connected