The Director of Quality is responsible for establishing, leading, and continuously improving the Quality Assurance (QA) and Quality Control (QC) functions across the organization. This role provides both strategic and operational leadership to ensure regulatory compliance, robust laboratory and quality systems, and a strong, embedded quality culture throughout the business.
Reporting to the COO, the Director of Quality provides leadership to the QA Manager and QC Lab Manager and works cross-functionally with Operations, Regulatory, R&D, and the Leadership Team to support both day-to-day execution and long-term organizational improvement.
This role requires a leader with deep laboratory and quality systems experience, sound regulatory judgment, strong writing and communication skills, and a collaborative, development-focused leadership style.
Position Benefits:
Salary: Competitive salary, commensurate with experience
Work Environment: Flexible – some on-site work required, with the possibility of Work-From-Home options available
A minimum of 40 hours per week with a combination of working in the office, laboratory, and manufacturing environments.
Benefits: Health & Dental benefits after a successful 90-day probation period
Retirement Plan: Group RSP with company-matched contributions after a successful 90-day probation period
Career Stability: Long-term employment with a reputable, industry-leading company
Job Functions & Key Responsibilities:
Quality Leadership & Culture
Lead, mentor, and develop the QA and QC teams, fostering a strong quality mindset and culture across the organization.
Act as a developmental leader who collaborates, coaches, and influences.
Serve as a key member in strategic planning and continuous improvement initiatives.
Regulatory Compliance & Quality Systems
Overall accountability for compliance with applicable regulations and standards, including cGMP, Health Canada, FDA, HACCP, and other relevant regulatory frameworks.
Act as primary quality liaison with Health Canada, FDA, customers, and external auditors during inspections and audits.
Lead audit readiness, execution, response, and follow‑up for regulatory, customer, and internal audits.
Laboratory & Technical Oversight
Provide technical oversight and strategic direction to laboratory operations.
Support and guide laboratory investigations, including OOS/OOT results, deviations and root cause analyses.
Bring hands‑on understanding of method development, with particular strength in LC‑based methods and impurity analysis.
Demonstrate knowledge of impurity profiling and analysis in alignment with Health Canada expectations.
Computerized Systems & Validation
Provide leadership and oversight for computerized systems used in QA/QC and laboratory environments.
Demonstrate strong knowledge of Computer System Validation (CSV), including 21 CFR Part 11 requirements (data integrity, access controls, passwords, audit trails, archiving, and backups).
Oversee and/or support validation activities, including:
Computer system validation
Cleaning validation
Process validation
LIMS & Laboratory Software
Bring experience working with Laboratory Information Management Systems (LIMS), including implementation, optimization, or day‑to‑day use.
If not a LIMS subject‑matter expert, possesses sufficient knowledge to effectively hire, manage, and guide technical resources responsible for LIMS and lab software systems.
Documentation & Writing
Ensure high‑quality written documentation across the quality system, including SOPs, validation documentation, investigations, protocols, reports, and regulatory responses.
Review and approve quality documentation with a strong focus on clarity, compliance, and scientific rigor.
Employment Requirements:
Undergraduate degree (minimum) in Chemistry, Biochemistry, Pharmaceutical Chemistry, or a closely related discipline.
8–12+ years of progressive experience in quality and/or laboratory leadership roles within a regulated industry.
Demonstrated professional experience working directly in a laboratory setting.
Strong background spanning both QC and QA functions.
Experience in highly regulated industries such as pharmaceuticals, chemical manufacturing, cannabis, or other regulated manufacturing environments.
Leadership & Soft Skills:
Strong quality mindset with the ability to balance compliance, science, and business needs.
Collaborative, people‑focused leadership style with a proven ability to develop and retain talent.
High level of engagement, ownership, and personal accountability.
Excellent written and verbal communication skills.
Ability to influence across functions and levels of the organization.
Demonstrated drive, initiative, and judgment expected at a Director level.
Application Instructions:
If you are interested in a career with a reliable employer in the animal health industry and meet the requirements, we encourage you to submit your resume for consideration.
Please apply only if you:
Are you a Canadian citizen, a permanent resident, or do you hold a valid Canadian work permit
Are legally entitled to work in Canada
Do you have any allergies to antibiotics that may hinder you in this role (e.g., penicillin or sulfa)?
If you feel you would be a great fit, please forward your cover letter and resume to
[email protected]
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
