Field Service & Technical Support Specialist – Precision Agriculture
Company: WEED-IT Canada
Location: Ideally based in the Saskatoon region, although qualified candidates elsewhere in central Saskatchewan may be considered.
Reports to: Lead Technical Support Specialist
The Opportunity
WEED-IT Canada is the official Canadian distributor of WEED-IT precision spot-spraying technology developed by Rometron. For more than 25 years, WEED-IT has helped growers reduce herbicide use by detecting chlorophyll in real time and applying crop protection products only where living vegetation is present.
We are seeking a Field Service & Technical Support Specialist to support growers and dealers through installation, commissioning, training, troubleshooting, demonstrations, and ongoing technical service.
This is a field-based, relationship-focused role for someone who enjoys solving technical problems, working directly with farmers, and becoming a trusted advisor. You will manage the Saskatchewan territory while working closely with the Lead Technical Support Specialist and the broader WEED-IT Canada team.
As a small, collaborative organization, we value initiative, communication, shared problem-solving, and practical ideas that improve customer service, procedures, and technical resources.
Key Responsibilities
Customer and Technical Support
- Install, commission, calibrate, and support WEED-IT systems on agricultural sprayers.
- Diagnose electrical, electronic, sensor, wiring, control-system, plumbing, and equipment-integration issues.
- Provide technical support and training to growers and dealers in person, by phone, and through remote troubleshooting.
- Take ownership of customer concerns by coordinating troubleshooting, communication, follow-up, and escalation through resolution.
- Use company checklists and procedures to gather information, develop an initial diagnosis, document troubleshooting, and escalate complex issues when required.
- Maintain clear customer records and communicate active concerns, work completed, current system status, required
follow-up, and relevant equipment history.
- Prepare clear customer coverage summaries before scheduled time away so another technician can provide informed, consistent support.
- Build trusted, long-term relationships with growers and dealers through responsive, knowledgeable, and practical service.
Territory and Demonstration Support
- Support the setup, maintenance, readiness, and operation of the WEED-IT Canada demonstration sprayer.
- Coordinate and conduct on-farm demonstrations within Saskatchewan, working directly with prospective and existing customers so they understand the technology and feel confident evaluating and operating it on their farms.
- Identify customer needs and opportunities that may contribute to future system sales and coordinate those opportunities through the General Manager.
Team and Operational Support
- Support installations, peak workloads, customer coverage during scheduled time away, and other territories when required.
- Share field observations and contribute practical ideas that improve service processes, technical resources, and the overall customer experience.
What We’re Looking For
The ideal candidate is self-motivated, curious, dependable, and comfortable working independently while contributing to a collaborative team.
Preferred Qualifications
- Strong electrical and electronic aptitude, including experience diagnosing wiring, connectors, sensors, control systems, and power-supply issues.
- Previous technical, service, precision-agriculture, or agricultural equipment-support experience within the Canadian agriculture industry.
- A practical understanding of agricultural spraying operations and the time-sensitive nature of customer support during spraying seasons.
- Experience with agricultural sprayers, rate controllers, monitors, precision-agriculture systems, plumbing, or related technology.
- A systematic approach to troubleshooting, problem-solving, and documentation.
- A customer-first mindset and genuine interest in building long-term relationships with farmers and dealers.
- Strong communication, organization, and documentation skills.
- The initiative to learn independently while asking questions and collaborating when needed.
- A valid Class 5 driver’s licence and the ability to meet WEED-IT Canada’s company-vehicle insurance requirements.
An acceptable five-year driver’s abstract will be required as a condition of employment.
- The ability to work from a home office and manage the Saskatchewan territory.
Experience with WEED-IT systems is not required. Formal electrical or electronics training, agricultural spraying or precision-agriculture experience, and previous agricultural dealership or technology-support experience are significant assets.
Travel and Training
This role includes regular customer travel throughout Saskatchewan. Travel will be more frequent during initial training
and certain agricultural seasons, while proactive communication, preseason preparation, and effective scheduling will help manage the territory efficiently.
Most WEED-IT installations take place near Foremost, Alberta. Initial onboarding will include hands-on training in Alberta with the Lead Technical Support Specialist, manufacturers, installation partners, and customers.
WEED-IT Canada works collaboratively across roles and territories. Technicians are expected to support installations, peak workloads, scheduled time away, and customer coverage outside their primary territory when required.
Compensation and Benefits
Base Salary: $75,000–$95,000 annually, depending on relevant experience, technical capability, agricultural knowledge, and demonstrated ability to perform the role.
You will also be eligible to participate in a performance-based bonus plan. In the first year of the plan, the bonus opportunity is $1,500, less statutory deductions, for every successful system sale to which you materially contributed.
The bonus will be calculated and paid quarterly. You must be actively employed by WEED-IT Canada at the time of payment to be eligible for the bonus, unless otherwise agreed in writing. This plan will be reviewed and may be amended annually at WEED-IT Canada’s sole discretion.
Additional benefits include:
- Company vehicle, laptop, tools, and technical equipment
- Monthly cell phone and home-office allowances
- Health and dental benefits
- RRSP contribution program
- Three weeks of annual vacation
- Flexible, results-oriented work environment
- Opportunities for professional growth
How to Apply: Please email your resume and a brief introduction outlining your relevant technical or agricultural experience to:
Chris Hubbard
General Manager, WEED-IT Canada Inc.
Email: [email protected]
Cell: 403-892-5652
Pay: $75,000.00-$95,000.00 per year
Benefits:
- Company car
- Dental care
- Extended health care
- Paid time off
Application question(s):
- This is a field-based role that will require significant travel throughout Saskatchewan, particularly during the first year while you complete training, learn the territory, visit customer farms, and build relationships with growers and dealers. Are you comfortable with this level of driving and time in the field?
- Are you legally entitled to work in Canada without current or future employer sponsorship?
- Do you hold a valid Canadian Class 5 driver’s licence, or an equivalent licence that can be transferred to Saskatchewan?
- Are you willing and able to provide an acceptable five-year driver’s abstract as a condition of employment?
- Are you currently based in Saskatchewan, or are you willing to relocate to central Saskatchewan for this position?
- During busy agricultural seasons, customer support may involve long driving days, changing schedules, early mornings, occasional evenings, and overnight travel. Are you willing and able to meet these requirements?
- Are you able to travel to the Foremost, Alberta area for hands-on onboarding, installation work, and technical training?
- Are you able to work from a home office and independently organize your schedule, customer follow-up, service documentation, and territory responsibilities?
- 11. What level of experience do you have with agricultural equipment, sprayers, rate controllers, monitors, precision-agriculture systems, plumbing, or related technology?
- Extensive direct experience
- Some direct experience
- Related technical experience outside agriculture
- Limited exposure
- No related experience
- 12. How many years of experience do you have working directly with farmers, equipment dealers, or rural agricultural customers?
- No direct experience
- Less than 1 year
- 1–2 years
- 3–5 years
- More than 5 years
Work Location: On the road
