Medical Office Assistant/Receptionist (Part Time)
Family Midwifery Care
Guelph, ON
Pay: $20.00 to $22.00 per hour
About Family Midwifery Care
Family Midwifery Care is a busy and growing midwifery practice providing compassionate prenatal, birth, and postpartum care to families throughout Guelph and the surrounding communities.
We are looking for a friendly, organized, and dependable Medical Office Assistant/Receptionist to join our administrative team. As the first point of contact for our clients, you will play an important role in creating a welcoming and supportive experience while helping ensure the smooth day to day operation of our clinic.
Please note: This is an on-site position based at our Guelph clinic. Due to the nature of the role, all shifts are worked in the clinic and remote work is not available.
Schedule
- Regular schedule: Monday, Thursday, and Friday.
- Day shifts from 8:00 am to 4:30 pm (8:30 am to 5:00 pm may also be available).
- Additional Monday through Friday hours during planned vacation coverage for other administrative team members.
- Flexibility to work additional days for planned vacation coverage is required.
Responsibilities
- Welcome clients and visitors in a warm, friendly, and professional manner.
- Answer and direct incoming telephone calls.
- Schedule, confirm, and reschedule appointments.
- Respond to client and health care provider inquiries.
- Receive, process, and file medical documents within the electronic medical record.
- Prepare client information packages.
- Assemble medical supply kits.
- Order office and medical supplies.
- Create and support clinic communications, including social media content using Canva and other digital tools.
- Provide general administrative and clinic support as needed.
What You'll Bring
- Excellent customer service and interpersonal skills.
- Strong organizational skills and attention to detail.
- The ability to multitask and work efficiently in a fast paced environment.
- Professional communication skills and a commitment to confidentiality.
- Strong computer skills and the ability to work both independently and collaboratively.
- A creative mindset with an interest in supporting clinic communications and developing engaging content.
- A willingness to learn and contribute to a positive team environment.
Qualifications
Required
- Previous experience in a customer service or administrative role.
- Proficiency with Microsoft Office and general computer applications.
Preferred
- Experience working in a medical office or other health care setting.
- Experience using an Electronic Medical Record (EMR) system. Experience with Accuro is considered an asset.
- Experience creating social media content using Canva or similar design platforms.
- Familiarity with basic medical terminology.
Why Join Family Midwifery Care?
- Friendly and supportive team environment.
- Meaningful work supporting families throughout pregnancy, birth, and the postpartum period.
- Regular part time schedule with additional hours available for planned vacation coverage.
- Extended health and dental benefits.
- Paid vacation and paid sick time.
If you enjoy helping people, thrive in a fast paced environment, and take pride in keeping a busy clinic running smoothly while supporting a positive client experience, we'd love to hear from you.
To Apply
Please submit your resume and a brief cover letter outlining your interest in the position. If available, applicants are welcome to include examples of previous design, social media, or creative work.
We look forward to hearing from you.
We thank all applicants for their interest. Only those selected for an interview will be contacted.
Pay: $20.00-$22.00 per hour
Benefits:
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
Work Location: In person
