Parry Sound, On Customer service representative Jobs – 9 Openings This Week

Customer Service Representative - Personal Lines
McDougall Insurance and Financial —Parry Sound, ON
- $48,000–$58,000 a year
- Full-time
- In-person
- Communication skills
- Disability insurance
- Dental care
Quick apply
10d
Customer Service Associate I
Dollar Tree —Parry Sound, ON
- $17.60 an hour
- Part-time
- Customer service
- Hotel
- High school diploma or GED
Guest Service Agent
Comfort Inn Parry Sound —Parry Sound, ON
- Part-time
- Hotel
- Cashiering
- Front desk
Quick apply
Bilingual Customer Service Advisor (French / English)
Echelon Insurance —Ontario
- $40,800–$62,700 a year
- Hybrid work
- Microsoft Word
- English
- Analysis skills
- Wellness program
- Tuition reimbursement
Quick apply
Bilingual Customer Service Specialist
Tech Mahindra —Ontario
- $21 an hour
- Full-time
- Remote
- CRM software
- English
- High school diploma or GED
- Dental care
- Paid time off
Quick apply
9d
Customer Experience Associate - Rentals - Lake Opeongo - Algonquin Park
Algonquin Outfitters —Ontario
- $17.60 an hour
- Temporary
- Customer service
- Cleaning
- In-person
- Store discount
- Dental care
Quick apply
Customer Service Representative
Maple Leaf Marinas —Mactier, ON
- Weekends as needed
- Front desk
- Cleaning
- Guest services
Guest Service Agent
Windermere House Resort —Utterson, ON
- From $19.60 an hour
- Weekends as needed
- Hotel
- Front desk
- In-person
Quick apply
10d

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Bilingual Inbound Customer Service Representative
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Answering Inbound calls from our customers. Listen carefully to customers, and personalize their experience. Bilingual Inbound Customer Service Representative.
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Customer Service / Inside Sales Rep (On-Site)
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Customer Service Representative - Personal Lines

McDougall Insurance and Financial
Parry Sound, ON

Quick apply

Job details

Permanent | Full-time
10 days ago

Benefits

Extended health care
Disability insurance
Dental care
Tuition reimbursement
Paid time off
Paid vacation
Company events
Employee assistance program
Vision care

Skills

Accounts receivable
Insurance policy renewal processing
RIBO License
Client services
Sales orientation
Customer service orientation
Customer support
Client consultation
Insurance sales
Communication skills
Client interaction

Full job description

McDougall Insurance is now the largest insurance brokerage in Eastern Ontario. We represent over 50 insurance companies, giving us the ability to offer optimal selection and competitive rates. Here at McDougall we have created an Employee Promise. The leadership of McDougall Insurance promises to foster an environment of support, empowerment and inclusion, while investing in our employee’s future with McDougall Insurance. In turn, our employees promise to treat others with dignity and respect and strive to approach each day with a positive attitude and willingness to learn. Together, we promise to deliver Legendary Service to our customers and apply the McDougall principals of Trust, Honesty and Integrity with a goal of building strong lasting relationships. The result is our staff is engaged, accountable and professional.

At McDougall Insurance and Financial we offer our employees; a comprehensive benefits package, McDougall pension plan, staff appreciation days, social events, a branch-wide yearend bonus, a competitive salary and paid vacation time starting at 3 weeks.

Our growing team is looking for a Customer Service Representative in Personal Lines to join our team in Parry Sound, Ontario!

Are you looking to start a new career? Do you have strong customer service skills? If so, this might be the perfect opportunity for you. We provide you with all the tools, knowledge and training you need to be successful in this role.

Responsibilities:

· To provide legendary service directly to the client, after the sale by the Sales Executive.

· Communicate with the client in person, by phone, email, text, etc. to answer all of their questions/inquiries, provide professional advice or recommendations regarding their coverage, and collect relevant information.

· Process additions, deletions or changes to their policy on the appropriate broker management system (EPIC)

· Ensure all transactions and renewals are accounted for and processed accurately and on a timely basis.

· Provide quotations or estimates to clients on premiums, update information, and confirm data and coverage and to record appropriate changes or adjustments.

· Communicate with insurance company personnel as required.

· As an independent broker working for your client, acts as liaison with the insurer and balances the interests of the client, McDougall Insurance and the insurance company in force.

· Function as part of a team responsible for assisting in the collection of accounts receivable and in any other area as required.

· Where appropriate, procure a sale, normally through upgrading and bundling coverage for personal lines clients

Qualifications:

· Must have exceptional customer service and communication skills.

· Acts in a professional manner at all times and maintains a position of trust and confidentiality.

· Acts in an open, respectful, honest and helpful manner with all team members, clients and other staff.

· Ability to work effectively in a fast-paced environment

· Must be willing and eligible to obtain a RIBO license

RIBO stands for the Registered Insurance Brokers of Ontario. RIBO regulates the licensing, professional competence, ethical conduct and insurance related financial obligations of all independent general insurance brokers in the province of Ontario. To learn more please visit https://www.ribo.com/

What We Offer:

Dedication to investing in our employees’ future by offering RIBO, CAIB, and other designation education reimbursement
A supportive and inclusive culture where diversity is valued
A competitive employee health and dental benefits program including long term disability
A competitive pension plan
Paid vacation time
Access to ongoing training and development through our McDougall training team

#LP

McDougall Insurance and Financial is proud to be an equal opportunity employer. We aim to find individuals who are passionate about their work and treat others with dignity and respect.

If you need assistance or an accommodation, you may reach out to our Human Resources Department through our website:

https://www.mcdougallinsurance.com/contact/

This job posting is for an existing vacancy within the organization.

Job Types: Full-time, Permanent

Pay: $48,000.00-$58,000.00 per year

Benefits:

Company events
Dental care
Disability insurance
Employee assistance program
Extended health care
Paid time off
Vision care

Work Location: In person

Quick apply

Refine Your Search

customer service representative jobs in parry sound, on

Customer Service Representative - Personal Lines

Customer Service Associate I

Guest Service Agent

Bilingual Customer Service Advisor (French / English)

Bilingual Customer Service Specialist

Customer Experience Associate - Rentals - Lake Opeongo - Algonquin Park

Customer Service Representative

Guest Service Agent

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