Port Hawkesbury, Ns Patient care coordinator Jobs – 2 Openings This Week

Patient Care Coordinator
Resolve Sleep Health —Port Hawkesbury, NS
- Full-time
- Customer service
- EMR systems
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Patient Care Coordinator

Resolve Sleep Health
Port Hawkesbury, NS

Quick apply

Job details

Full-time

Skills

Customer service
EMR systems

Full job description

Location: Port Hawkesbury | In-Clinic Role

At Resolve Sleep Health, we believe that better sleep leads to a better life — and we’re on a mission to help Canadians from coast to coast wake up healthier, happier, and more energized.

As Canada’s largest independent provider of sleep health services with over 145 clinics (and growing!), we’re transforming the way patients experience care. Through innovation, technology, and compassionate teamwork, we’re making sleep health accessible, effective, and life changing.

We are currently seeking a Patient Care Coordinator to join our team in Port Hawkesbury. This is a temporary contract position.

In this important front-line role, you'll be the first point of contact for patients—setting the tone for a positive, supportive experience from start to finish. You’ll help keep the clinic running smoothly, support our clinical team, and play a key role in delivering excellent care.

Clinic Location: 811 Reeves St, Port Hawkesbury NS B9A 2S4

What you’ll be doing:

Welcoming patients and helping them navigate their care journey with friendly, high quality service standards
Coordinating appointments, managing referrals, and providing administrative support
Educating patients on sleep therapy assessments, support and equipment
Handling insurance claims, payments, and billing
Supporting sales of therapy products and resupply
Contributing to a clean, organized, and well-functioning clinic environment
Acting as a role model and ambassador to the company by living our shared Resolve Sleep Health values

What you bring:

A passion for people and exceptional customer service skills
Detail-oriented and a quick learner who thrives in a busy clinic
A team-first mindset and a solutions-focused approach
Previous experience in healthcare, administration, or customer service
Comfort with digital tools, including attention to detail and accuracy in EMR systems, documentation and virtual care (training provided)
Bonus points for additional languages

Why you’ll love working here:

We know our people are the key to our success, so we invest in making Resolve a great place to work, with:

Competitive pay with incentive opportunities
Vacation hours
Employee discounts on products/services
A supportive, passionate, and fun team culture

This is more than a job — it’s a chance to make a real difference. Apply today at resolvesleep.com

We’re committed to fostering an inclusive workplace that reflects the communities we serve. We welcome applicants from all backgrounds and will provide accommodations as needed throughout the hiring process.

We thank all candidates for their interest; however, only those selected for an interview will be contacted.

Internal applicants have until end of day July 25th, 2026 to apply.

Quick apply

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