prince rupert, bc guest service agent Jobs – 3 Openings This Week

Front Desk Agent
Inn on the Harbour —Prince Rupert, BC
- From $18.25 an hour
- Weekends as needed
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
8d

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1025 - Guest Service Agent
Vrancor —Oakville, ON
Accurately registers all guests arriving at the hotel in compliance with hotel credit and identification policy. Mails any delayed guest charge receipts.
$18.00–$19.50 an hour
Quick apply
Front Desk Agent / Night Auditor
Holiday Inn Express & Suites Aurora —Aurora, ON
Assist guests with information about hotel amenities, services, and local attractions. Hotel discounts through the IHG employee travel program.
$18.90–$19.90 an hour
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15h

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Front Desk Agent

Inn on the Harbour
Prince Rupert, BC

Quick apply

Job details

Permanent | Full-time
8 days ago

Benefits

Discounted or free food
On-site parking

Skills

Microsoft Word
Microsoft Outlook
Customer service
English
Front desk
Computer skills
Multi-line phone systems
Communication skills
Hotel experience
Office experience

Full job description

Front Desk Agent
Front Desk Agent

Our 49 room Boutique Hotel overlooking the harbour is looking for a Night Auditor/Front Desk Agent to join our team. We are looking for a friendly individual who enjoys being around people and who can manage multiple tasks at once. Our ideal candidate would have previous customer service experience and will understand the importance of responding to guest’s needs in a timely manner. The successful candidate must be available to work a flexible schedule including nights, weekends and holidays.If you’ve worked in the hospitality industry before, we definitely want to talk to you.

Duties & Responsibilities

· Responsible for checking guests in and out while providing a pleasant experience

· Operation of switchboard and related functions

· Present statements of charges to departing guests and receiving payments

· Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems.

· Verify and balance daily charges to customer folios. Follow specific checklists and credit procedures.

· Balance the rooms audit and post all daily room and outstanding charges.

· Works as part of the overall team to ensure the hotel’s effective operation

· Maintain a clean and neat front desk area

· Communicate guests’ request and complaints to the appropriate department

Qualifications

· Previous hotel front office experience is preferred

· Excellent customer service skills

· Strong communication skills in both written and spoken English

· Must be detail oriented and an experienced problem solver

· Able to multi-task and handle multiple priorities

· A team player with positive attitude

· Strong computer skills necessary including experience with Microsoft word and Outlook

Job Types: Full-time, Permanent

Pay: From $18.25 per hour

Benefits:

Discounted or free food
On-site parking

Work Location: In person

Quick apply

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