Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
Ce poste est basé à Saint-Laurent, au Québec
Principales Fonctions Et Responsabilités:
Gérer l'équipe existante pour les opérations reliées aux programmes de services spécialisés
Diriger les efforts de l'équipe qui développe les plans de projet pour le propriétaire d'entreprise et gérer les données financières du département en collaboration avec les finances et le client respectifs; y compris la gestion des budgets.
Responsable de la gestion du client au jour le jour
Participer aux séances de planification stratégique et tactique
Faire des recommandations pour l'élaboration de stratégies à long terme
Présenter des plans stratégiques et opérationnels pour le développement des principales unités d'affaires, la croissance et la rentabilité continues de la compagnie
Entreprendre le rôle principal dans l'établissement/l'attribution de la mise en œuvre de la gestion de comptes de manière appropriée
Évaluer et élaborer des plans d'amélioration, pour la gestion et les opérations des services spécialisés
Diriger la rédaction de propositions, de contrats, de présentations aux clients, et des prix
Établir des plans d'affaires, des objectifs et des stratégies de mise en œuvre des programmes intégrés opérant dans les services spécialisés, y compris les flux de processus, la structure organisationnelle, le budget, l'affectation des ressources et le suivi de la productivité et des améliorations.
Responsable de la gestion des talents, la motivation d'équipes et les stratégies de développement de carrière
Responsable de signaler tous les événements indésirables aux départements concernés.
Effectuer les tâches connexes assignées.
This role is based in Saint-Laurent, QC
Primary Duties and Responsibilities:
Manage the existing team for operations related to Specialty Services Programs
Direct the efforts of the team developing project plans for the business owner and manage the financials of the department in conjunction with the finance and respective client; including reporting of budgets to Senior Director.
Responsible for the day to day management of the client
Participate in strategic and tactical planning sessions
Make recommendations in the development of long-term strategies
Present strategic and operational plans for the development of key business units, continued company growth and profitability
Undertake the primary role in establishing/assigning appropriate account management implementation
Assess and develop improvement plans for the Specialty Services management & operations
In conjunction with Senior Director and other department leads - proposal writing, contracting, client presentations, and pricing
Establish Business Plans, objectives and implementation strategies for integrated programs operating in the Specialty Services, including process flows, organizational structure, budgeting, resource allocation, and productivity tracking and improvements.
Responsible for Talent Management, Motivating Teams and Career Development Strategies
Responsible to report all Adverse Events to the assigned units/departments
Performs related duties as assigned.
Expérience Et Niveau D'Éducation Requis:
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Diplôme universitaire dans le domaine applicable;
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Exigences de connaissance approfondie et de formation dans les domaines de l'administration des affaires, la comptabilité, les ventes, le marketing, ou des vocations similaires
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Exigence d'au moins sept (7) années d'expérience
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Au moins 5 ans dans un rôle progressif de gestion
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Un minimum d'expérience dans l'industrie pharmaceutique est requis
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Connaissance générale du remboursement, des programmes d'aide aux patients, des éléments et de la fonctionnalité des bases de données; politiques et processus opérationnels
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Comprendre l'orientation de la technologie, les tendances et l'impact d'affaires stratégique sur les initiatives de clients clés
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Leader dynamique qui peut stimuler des équipes de travail multidisciplinaires pour apprendre et appliquer de nouvelles compétences et/ou techniques pour répondre aux besoins d'affaires
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Connaissance du service complet des programmes de centres d'appels, un atout
Compétences, Connaissances Et Aptitudes Requises:
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Capacité à interpréter des données financières et gérer un budget
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Solide expérience en gestion de la clientèle/du client
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Compétences en gestion de projets exceptionnelle avec expérience dans l'organisation, la planification et l'exécution de projets, de la vision à la mise en œuvre
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Bonnes capacités d'analyse, de conception et de résolution de problèmes avec des antécédents prouvés dans le développement de nouveaux concepts pour divers projets
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Capacité à gérer plusieurs tâches le long d'un processus parallèle
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Solides capacités de prise de décisions
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Compétences en pensée critique, solutions créatives et innovantes aux besoins des clients internes ou externes
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Forte connaissance de l'industrie et des affaires d'entreprise
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Penseur stratégique avec une expérience de la planification à long terme
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Capacité à communiquer efficacement oralement et par écrit, en français et en anglais
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Posséder de solides compétences interpersonnelles et de leadership, être en mesure de développer et de faire croître les talents
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Grande souplesse d'organisation, être capable de gérer une équipe à travers les changements et donner l'exemple
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Aptitude à utiliser l'ordinateur de façon efficace et bonne connaissance de Microsoft Office
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Compétences analytiques et mathématiques solides
Experience and Educational Requirements:
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University degree in applicable field;
Requires broad knowledge and training in the fields of business administration, accountancy, sales, marketing, or similar vocations
Requires a minimum Seven (7) years of experience with at least 5 years in a progressive management role
A minimum experience in the pharmaceutical industry is required
General knowledge of reimbursement, patient assistance programs, database elements and functionality; operational policies and processes
Understand the technology’s direction, trends and strategic business impact on key client initiatives
Dynamic leader who can energize multidiscipline work teams to learn and apply new skills and /or techniques to respond to the business needs
Knowledge of full service call center programs an asset
Minimum Skills, Knowledge and Ability Requirements:
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Ability to interpret financial data and manage a budget
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Strong customer/client management background
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Exceptional project management skills with experience in organizing, planning and executing projects from vision through implementation
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Good Analytical, conceptual and problem solving skills with demonstrated track record in new concept development for various projects
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The ability to manage multiple tasks along a parallel process
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Strong Decision making capabilities
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Critical thinking skills, creative and innovative solutions to internal or external client needs
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Strong industry and company business knowledge
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Strategic thinker with long term planning experience
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Ability to communicate effectively both orally and in writing and in both French and English
- Possess strong interpersonal and leadership skills, be able to develop and grow talent
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Strong organization agility, be able to manage team through change and lead by example
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Ability to proficiently use computer and good knowledge of Microsoft Office
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Strong analytical and mathematical skills
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Strong business acumen competency
#LI-FA1
We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.
Full time
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [email protected]. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned
Cencora is committed to fair and accessible employment practices. When requested, Cencora will accommodate people with disabilities during the recruitment, assessment and hiring processes and during employment.
Affiliated Companies: Innomar Strategies
