Join a company that’s growing, thriving, and built for long term success!Q2 Artificial Lift Services (Q2 ALS) is a trusted, industry leading artificial lift company with 50+ in-house repair and service facilities across the U.S. and Canada. Our operations are supported by world-class manufacturing, API & ISO Certified standards, and patented, top tier products engineered for exceptional performance.We provide stable careers, hands on training, and clear opportunities for growth. Our facilities are clean, organized, and fully equipped—offering a professional, modern environment designed to help you build your career.
Position Summary
The Receptionist is responsible for providing front-line administrative and customer service support to ensure the efficient operation of the office. This role serves as the first point of contact for visitors, clients, and employees, delivering a professional and welcoming experience while managing communications, office coordination, and general administrative tasks. The position also provides clerical support to the Accounts Payable team and other departments, ensuring accurate documentation, organization, and confidentiality of information.
Basic Employee Responsibilities
Every Q2 Artificial Lift Services employee is expected to conduct themselves in a professional manner.
- Leading by example by following established Quality, Health and Safety policies & procedures.
- Showing respect and pride for facilities and equipment.
- Being responsible – on time for work and taking breaks during designated times.
- Carrying out other tasks from time to time as assigned by a supervisor or request for assistance as needed.
Position Specific Responsibilities
- Greet and welcome visitors, clients, and employees in a professional and courteous manner
- Answer, screen, and direct incoming phone calls promptly and professionally
- Manage incoming and outgoing mail, courier deliveries, and office correspondence
- Maintain a clean, organized, and professional reception and common area
- Monitor office supplies and coordinate ordering as required
- Assist with general administrative duties including data entry, filing, and document preparation
- Provide support to internal teams with miscellaneous administrative tasks
Accounts Payable Support:
- Assist with receiving and organizing vendor invoices
- Perform basic data entry of invoices into the accounting or ERP system
- Support document scanning, uploading, and digital filing of AP records
- Assist with matching purchase orders to invoices as directed
- Provide general administrative support to the Accounts Payable team as needed
- Maintain organized and accurate filing systems (digital and/or physical)
- Ensure confidentiality and secure handling of sensitive information
- Adhere to company policies, procedures, and internal standards
Required Minimum Qualifications
- High school diploma required; post-secondary education in Business Administration or a related field is considered an asset
- Previous experience in a receptionist, administrative, or customer service role preferred
- Experience in an office or accounting environment, including exposure to accounts payable processes, is considered an asset
- Proficiency with Microsoft Office applications, including Outlook, Word, and Excel
- Comfortable using office equipment and multi-line phone systems
- Strong communication and interpersonal skills with a professional and customer-focused approach
- Excellent organizational and time management skills with the ability to prioritize and multitask
- Strong attention to detail with a high level of accuracy
- Ability to maintain confidentiality and handle sensitive information
- Self-motivated with a positive attitude and willingness to support multiple departments
- Ability to work both independently and collaboratively in a team environment
Physical Demands
- Prolonged periods of sitting at a desk and working on a computer
- Frequent use of hands and fingers for typing, data entry, and operating office equipment
- Ability to focus on detailed work for extended periods of time
- Occasional standing, walking, or light movement within an office environment
- May be required to lift and carry light office materials (up to 10 lbs) such as files or documents
- Visual acuity required for reading screens, reviewing documents, and performing data entry with accuracy
- Ability to manage tasks in a fast-paced environment with frequent interruptions
Note we do not accept calls/inquiries from agencies. While we thank all applicants, we will contact only those selected for an interview.
