remote patient advocate Jobs – 14 Openings This Week

Patient Care Coordinator (PCC) – Patient Support Programs
PSPSync —Remote
- $60,000–$70,000 a year
- Full-time
- Remote
- CRM software
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3d
Bilingual Case Manager – Patient Support Programs
PSPSync —Remote
- Full-time
- Remote
- Bilingual
- Salesforce
- English
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District Manager (Patient Support)
BioScript Solutions —Oakville, ON
- Remote
- Bilingual
- Nursing
- Sales
Quick apply
12d
CAN Patient & Member Support Representative (Bilingual) | Agent de soutien aux patients et aux membres (Bilingue)
Teladoc Health —Remote
- $40,000–$50,000 a year
- Weekends as needed
- Remote
- Bilingual
- Microsoft Word
- Microsoft Excel
- Flexible schedule
Bilingual Senior Patient Support Specialist / Spécialiste principal(e) bilingue du soutien aux patients
McKesson —Quebec City, QC
- Remote
- Bilingual
- CRM software
- Customer service
Spécialiste bilingue du soutien aux patients - télétravail / Bilingual Patient Support Specialist - REMOTE
IQVIA —Toronto, ON
- $50,500–$84,100 a year
- Full-time
- Remote
- Bilingual
- Spanish
- Microsoft Excel

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Bilingual Case Manager – Patient Support Programs
PSPSync —Remote
Post-secondary education in healthcare, life sciences, social services, or a related field. The Case Manager is critical in delivering compassionate, high-touch…
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CAN Bilingual Case Manager
Teladoc Health —Remote
Knowledge and experience in both physical and mental health, bio-psycho-social model, determinants of health, mood disorders and respective treatment plans,…
$70,000–$85,000 a year

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Patient Support Representative
Scarborough Health Network —Scarborough, ON
Completion of Personal Support Worker certificate program. Engages in ethical conduct and strives to understand and appreciate the diversity of our patient/…
$28.35–$29.71 an hour
3d
Patient Support Assistant (CUPE), Medicine/Cardiology
Oak Valley Health —Markham, ON
Completion of a recognized personal support worker certificate or health care aide program from a community college or equivalent education.
$28.49–$31.30 an hour
5d

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Patient Care Coordinator (PCC) – Patient Support Programs

PSPSync
Remote

Quick apply

Job details

Full-time
3 days ago

Skills

CRM software

Full job description

Patient Care Coordinator (PCC) – Patient Support Programs

About PSPSync:
PSPSync Limited is a dynamic and growing provider of Patient Support Program (PSP) services, specializing in innovative, technology-enabled solutions that simplify access to therapies for patients across Canada. We are committed to delivering seamless, patient-centric support that drives outcomes for patients, healthcare providers, and our pharmaceutical partners.

Role Summary
The PCC is responsible for delivering end-to-end patient support within PSPSync patient support programs, ensuring a seamless experience from enrollment through reimbursement, treatment coordination, and adherence support. Working collaboratively with the central PSP team and under the direction of the Clinical Manager, the PCC provides high-quality, patient-centered support while maintaining operational efficiency, accuracy, and strong relationships with healthcare providers and partners.

Responsibilities

Patient Journey Management
- Manage the full patient lifecycle, including enrollment, reimbursement navigation, treatment coordination, and adherence support.
- Conduct routine follow-ups and proactively support patient adherence and persistence.
- Educate patients on program services, financial assistance options, and next steps in their treatment journey.
Reimbursement & Access Support
- Navigate public and private reimbursement pathways to support timely patient access to therapy.
- Identify and address barriers to access, escalating complex or high-risk cases as appropriate.
- Coordinate with pharmacies, clinics, and payers to facilitate approvals and treatment initiation.
Clinical & Operational Coordination
- Collaborate with Clinical Managers for guidance on complex cases and clinical considerations.
- Coordinate treatment logistics with healthcare providers, clinics, and specialty pharmacies.
- Support continuity of care across regions, including managing caseloads dynamically based on volume and program needs.
Documentation & Compliance
- Maintain accurate, complete, and timely documentation in PSPSync’s CRM system.
- Ensure all activities comply with program SOPs, privacy regulations, and quality standards.
Stakeholder Engagement
- Build and maintain strong relationships with prescribers, clinic staff, and external partners.
- Communicate effectively with patients and healthcare providers to ensure clarity and alignment.
- Provide feedback from the field to support continuous improvement of program processes and service delivery.
Continuous Improvement
- Identify trends, challenges, and opportunities to enhance patient experience and program efficiency.
- Participate in team discussions, training, and process improvement initiatives.

Key Competencies

Patient-Centric Care – delivers empathetic, high-quality support tailored to individual patient needs.
Reimbursement Expertise – strong understanding of Canadian public and private access pathways.
Communication & Relationship Management – builds trust with patients, providers, and partners.
Organization & Time Management – manages dynamic caseloads and competing priorities effectively.
Problem-Solving & Critical Thinking – identifies barriers and implements solutions proactively.
Adaptability – works flexibly across regions and changing program demands.
Technical Proficiency – skilled in CRM systems and digital tools.
Compliance & Accuracy – maintains high standards for documentation and regulatory adherence.

Please note: The Company does not use artificial intelligence in the screening, assessment, or selection of applicants for this position. This job posting relates to an existing vacancy

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Patient Care Coordinator (PCC) – Patient Support Programs

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CAN Patient & Member Support Representative (Bilingual) | Agent de soutien aux patients et aux membres (Bilingue)

Bilingual Senior Patient Support Specialist / Spécialiste principal(e) bilingue du soutien aux patients

Spécialiste bilingue du soutien aux patients - télétravail / Bilingual Patient Support Specialist - REMOTE

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