richmond, bc service agent Jobs – 506 Openings This Week

Assistant Front Office Manager
The Westin Wall Centre, Vancouver Airport —Richmond, BC
- $72,500 a year
- Full-time
- English
- Microsoft Office
- Hotel
- Store discount
- Dental care
Quick apply
Ramp Services Agent ($20.75/h) YVR
Swissport International AG —Richmond, BC
- $20.75 an hour
- Part-time
- English
- Communication skills
14d
Ramp Agent
FedEx Canada —Richmond, BC
- $26.30 an hour
- Part-time
- Bilingual
- Microsoft Word
- Microsoft Excel
7d
Guest Service Agent
Sandman Hotel Group —Richmond, BC
- $22.50–$23.00 an hour
- Full-time
- Customer service
- Hotel
- Accounting
- Dental care
- Employee assistance program
Quick apply
Member Service Agent (Overnight Shift)
BCAA —Burnaby, BC
- $46,768.44–$58,460.52 a year
- Weekends as needed
- Remote
- Customer service
- Analysis skills
- Organizational skills
2d
Passenger Service Agent
Alliance Ground International —Richmond, BC
- Part-time
- Customer service
- Basic math
- High school diploma or GED
- Dental care
- Employee assistance program
Quick apply
11d
Special Service Agent
Envoy Air —Richmond, BC
- $19.91 an hour
- Part-time
- Customer service
- English
- High school diploma or GED
- Life insurance
Guest Services Agent - Part Time
Onni Property Management Services Ltd —Steveston, BC
- $22–$23 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Dental care
- Vision care
Quick apply
11d
Front Desk Agent - Full Time
FAIRMONT —Vancouver, BC
- $32.55 an hour
- Weekends as needed
- Hotel
- Supervising experience
- Cleaning
- Disability insurance
- Dental care
Quick apply
1d
Front Office Agent-RRCR
Great Canadian —Richmond, BC
- $22.15–$26.06 an hour
- Weekends as needed
- Microsoft Office
- Hotel
- Front desk
PAX Agent
SAMSIC Assistance Canada Inc —Richmond, BC
- $19.80 an hour
- Part-time
- Heavy lifting
- Customer service
- High school diploma or GED
- Paid time off
Quick apply
8h
Cargo Agent (Vancouver) PT
PACIFIC COASTAL AIRLINES LIMITED —Richmond, BC
- Part-time
- In-person
- Communication skills
- Dental care
- Employee assistance program
Quick apply
10d
Letter Carrier - Delivery Agent
Canada Post —Ladner, BC
- $23.81 an hour
- Temporary
- Bilingual
- Heavy lifting
- Customer service
Contact Centre Service Agent (BC/AB - Remote)
The Travel Corporation —Vancouver, BC
- $19.35 an hour
- Overtime
- Remote
Quick apply
Royal Service Agent, Part-Time
FAIRMONT —Vancouver, BC
- $33.44 an hour
- Part-time
- Customer service
- English
- Windows
- Commuter benefits
- Dental care
Quick apply
Reservations Agent
Pan Pacific Vancouver —Vancouver, BC
- $26.34 an hour
- Weekends as needed
- Marketing
- Microsoft Office
- Databases
Quick apply
7d
Front Desk Agent - Full Time
ACCOR —Vancouver, BC
- $32.55 an hour
- Weekends as needed
- Hotel
- Supervising experience
- Cleaning
- Disability insurance
- Dental care
Night Auditor
Best Western Plus Vancouver Airport Hotel —Vancouver, BC
- $19–$20 an hour
- Part-time
- Bilingual
- Hospitality
- Customer service
- Flexible schedule
Quick apply
2d
Call Centre Agent
Public Storage —Vancouver, BC
- From $18 an hour
- Full-time
- Bilingual
- Customer service
- English
- Work from home
Quick apply
At Your Service Agent
Marriott International, Inc —Vancouver, BC
- $27.04–$33.80 an hour
- Full-time
- No experience needed
- Hotel
- High school diploma or GED
8d
Drivers Licensing Agent
Navacord Insurance Services British Columbia Inc. —Salt Spring Island, BC
- From $23 an hour
- Full-time
- Microsoft Excel
- Customer service
- English
- Dental care
- Paid time off
Quick apply
Guest Services Manager (Full-time) - Coast Tsawaassen Inn
Coast Tsawwassen Inn —Delta, BC
- $52,000–$58,000 a year
- Full-time
- Hospitality
- Customer service
- Hotel
- Flexible schedule
Mortgage Agent
CENTUM Financial Group —Vancouver, BC
- $50,000.00–$166,784.53 a year
- Full-time
- Hybrid work
- Customer service
- English
- Computer networking
Quick apply
Licensed Insurance Associate
Park Georgia Insurance Agencies —Burnaby, BC
- $42,000–$55,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Dental care
- Paid time off
Quick apply
Business Sales Agent - Vancouver
OSL Direct Services —Vancouver, BC
- $50,000–$70,000 a year
- Travel
- In-person
- Business
- Dental care
- Flexible schedule
11d

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Assistant Front Office Manager

The Westin Wall Centre, Vancouver Airport
Richmond, BC

Quick apply

Job details

Permanent | Full-time

Benefits

Store discount
Extended health care
RRSP match
Dental care
Paid time off
Discounted or free food
Employee assistance program
Vision care

Skills

Class 5 Licence
English
Microsoft Office
Guest services
Communication skills
Hotel experience

Full job description

What’s in it for you:

Are you ready to lead with purpose and elevate guest experiences to world-class standards? Join our team as an Assistant Front Office Manager and become a driving force behind exceptional service and seamless operations.

What your day will look like:

Lead our front office team and maintain a level of professionalism according to the standards set forth by the Westin Wall Centre, Vancouver Airport Hotel and Marriott Hotels and Resorts.
Maintain guest satisfaction by dealing with guest concerns both in person and by correspondence.
Promote the Marriott Bonvoy Loyalty Program, motivating agents to continually enroll guests and achieve monthly goals set by the Director of Operations.
Respond and adhere to emergency procedures by ensuring the smooth response and coordination of appropriate departments during all emergency situations, training associates in hotel emergency response procedures, and following up on all deficiencies found during emergency situations.
Train and develop all front office associates to help them reach their potential.
Ensure friendly and efficient guest registration, check out and telephone service.
Direct and train both Guest Service Associates and Guest Experience Associates. Assist in new hire and ongoing training. Assist with associates’ evaluations both monthly and annually.
Review current day’s expected arrivals and check all VIP and special request reservations to ensure that they are pre-registered, blocked properly and other departments are notified of the room assignments. Review the daily room availability and inform other team members.
Balance the house and blocking rooms according to the standards set forth by Marriott and the Westin Wall Centre, Vancouver Airport Hotel.

Your experience and skills include:

Previous experience as an Assistant Front Office Manager; or have a minimum of 2 years of experience in a supervisory role in a comparably sized and upscale hotel setting.
Must have excellent working knowledge in LightSpeed or similar PMS/hotel system experience an asset.
Fluency in Microsoft Office.
Excellent communication and guest service skills are required.
Must be able to speak, read, write and understand English, a second language is an asset.
Walking and standing for long periods of time occasionally required; you must be able to exert a well-paced mobility to get to other departments in the hotel on a timely basis.
Must be able to work longer than 8 hours if needed.
Must be able to lift up to 40 lbs. occasionally.
Scheduling flexibility including the ability to work overnight shifts.
Must hold a class 5 British Columbia driver’s license and clean drivers abstract.
Diploma or certificate in Hotel and Restaurant Management or the equivalent is an asset.
Must be eligible to work in Canada. Valid Work or Study Permits – 1 Year Minimum Validity.

To note:

Complete job description will be presented at the time of job offer

ABOUT US

The Westin Wall Centre, Vancouver Airport and Sheraton Vancouver Wall Centre provide guests with exceptional quality, service, and value. These guiding principles are evident with every check-in, bed made, or breakfast served. You can see this commitment to quality in the physical properties of the hotels themselves; located in the heart of the city and at Vancouver’s airport, surveying the magnificent natural elements that combine to make Vancouver one of the most beautiful cities in the world. We are proud to be Vancouver built, Vancouver owned, and Vancouver run.

A wall is only as strong as those that build it. Our associates are brought together by the fundamental sense of self-worth they derive from helping others. While each person’s talents are a credit, it is an individual’s commitment to the group effort that creates excellence.

Our foundation is exceptional people, and our passion is supporting them to succeed and exceed. More so than experience or education, it is a unanimous enthusiasm that is most highly valued. For those who work hard and consistently display positive attitude and aptitude, the opportunities for growth are endless.

The Westin Wall Centre, Vancouver Airport Hotel has been notified of imposters using the Hotel name in an attempt to elicit personal information from job seekers. Recent attempts involve fake LinkedIn profiles set up to appear that persons affiliated with the Hotel are seeking applicants to fill positions. These imposters may use InMail, Gmail or some other platform to contact people regarding “open positions” and have even requested banking information from candidates.

The Westin Wall Centre, Vancouver Airport Hotel does not request SIN number, police background checks or banking information from candidates when you apply. We advise you do not ever provide sensitive personal information such as addresses, birthdates, banking or other account information to an unsolicited contact. We further advise you do not open any attachments on e-mails from someone you do not know.

DIVERSITY

Wall Centre Hotels is committed to diversity and inclusion in the workplace. Wall Centre Hotels, through education, review and engagement is achieving a work environment that is fair and just for all associates and where all associates are valued for the diversity they bring to the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, disability, and age.

Job Types: Full-time, Permanent

Pay: $72,500.00 per year

Benefits:

Dental care
Discounted or free food
Employee assistance program
Extended health care
Paid time off
RRSP match
Store discount
Vision care

Application question(s):

If applicable, is your study or work permit valid for at least 1 year?

Licence/Certification:

Class 5 Drivers License (required)

Work Location: In person

Quick apply

Refine Your Search

service agent jobs in richmond, bc

Assistant Front Office Manager

Ramp Services Agent ($20.75/h) YVR

Ramp Agent

Guest Service Agent

Member Service Agent (Overnight Shift)

Passenger Service Agent

Special Service Agent

Guest Services Agent - Part Time

Front Desk Agent - Full Time

Front Office Agent-RRCR

PAX Agent

Cargo Agent (Vancouver) PT

Letter Carrier - Delivery Agent

Contact Centre Service Agent (BC/AB - Remote)

Royal Service Agent, Part-Time

Reservations Agent

Front Desk Agent - Full Time

Night Auditor

Call Centre Agent

At Your Service Agent

Drivers Licensing Agent

Guest Services Manager (Full-time) - Coast Tsawaassen Inn

Mortgage Agent

Licensed Insurance Associate

Business Sales Agent - Vancouver

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