Permanent Full-Time Excluded Position
8:30am to 4:30pm / Monday to Friday
Grade 7 ($70,719 to $94,292 per annum)
Please note: This position is currently under consideration for an internal candidate. However, we welcome all applications and will review submissions in accordance with university hiring policies.
ABOUT EMILY CARR UNIVERSITY OF ART + DESIGN
Situated on unceded, traditional and ancestral xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh Úxwumixw (Squamish), and səl̓ilw̓ətaʔɬ (Tsleil-Waututh) territories in Vancouver, Canada, Emily Carr University of Art + Design (ECU) is where creativity meets practice. Ranked among the world’s top 30 universities for art and design (QS 2024), ECU is recognized globally for its hands-on, practice-based teaching and learning environment that equips students to experiment, take risks and drive innovation.
Since 1925, ECU has championed bold ideas and emerging talent through a close-knit, studio-intensive setting that connects students with award-winning faculty, cutting-edge facilities, and real-world opportunities. Today, ECU serves more than 2,400 undergraduate and graduate students, along with thousands more through continuing studies, contributing to Canada’s cultural and creative sectors and shaping the future of art, media, design and research.
Having marked our centennial in 2025, ECU continues to ask what art and design can make possible.100 years in the making, we are shaping what comes next.
BENEFITS OF JOINING THE EMILY CARR COMMUNITY:
- Enrollment in a comprehensive benefits package, including Dental Coverage, Extended Health, Disability Coverage and Life Insurance.
- Membership in the College Pension Plan.
- Competitive vacation and Professional Development benefits.
Typical Duties Include:
1. Student recruitment outreach, planning, and follow-up:
- Plans, conducts, and reports on student recruitment with assigned schools, colleges, universities, or regions (the employee’s “recruitment portfolio”) through in-person and online presentations, information booths, counsellor/administrator follow-up, post-secondary fairs, career fairs, and lead/applicant follow-up, for the purposes of attracting good-quality applicants to ECU.
- Responds to inquiries from prospective students, their guardians, school staff, or other community members by email, telephone, letter, chat, text message, and other means, in compliance with ECU policies and privacy regulations.
- Fosters relationships with administrative staff or leaders from assigned recruitment portfolio, including maintaining a database of contacts, for the purposes of improving access to prospective students and referrals to ECU.
- In consultation with their supervisor and other key partners, plans and executes general recruitment activities such as on-campus events, online events, and National Portfolio Day, including coordination of potential planning committees, budgeting, logistics, promotion, registration, and reporting.
- In collaboration with their supervisor, leads ECU’s campus visit program including delivery, development and reporting.
- Supervises student employees or other employees including hiring, onboarding, scheduling, providing day-to-day guidance and evaluating their performance. Addresses routine personnel matters independently and consults with the supervisor on complex or sensitive issues, including conflict resolution.
- Supports ECU Continuing Studies to develop and execute recruitment activities with relevant high schools and ECU teen or summer programming, by engaging their participants in ECU awareness activities.
- In consultation with their supervisor and other key partners, participates in the development and implementation of the department’s student recruitment plan or university’s strategic enrolment plan.
- Analyzes enrolment data, compiles and reviews report, analyzes market trends, and evaluates and makes recommendations to their supervisor, colleagues, or other leaders.
- Acts as an institutional resource on undergraduate admission through a significant knowledge of ECU admission policy and industry best practices, applying this knowledge and understanding in responding appropriately to inquiries.
- Coordinates with Marketing + Communications and academic leadership to develop and execute a proactive communications plan, including effective use of social media to build awareness, generate leads, promote events, and ensure access to relevant information to prospective students.
- Utilizes ECU student systems to obtain information on the status of a student’s inquiry or application for advising purposes, including preparing targeted communications to proactively communicate with prospective students to build relationships and encourage interest.
- Supports their supervisor with the development of new policies or strategies relating to recruitment by researching promising practices in the field, ensuring alignment with the University’s strategic objectives and priorities.
- Recommends, develops, and maintains effective, collaborative relationships with other universities and provincial, federal, and international agencies and organizations.
2. Admissions adjudication and conversion:
- Supports admissions by following-up with incomplete files in support of applicant yield and conversion.
- Supports admissions with applicant file preparation, aggregation, and scoring.
- In consultation with supervisor, reviews application files to determine eligibility.
- In consultation with supervisor, authorizes extensions to deadlines or substitutions for documents related to admission applications.
- Exercises independent judgement and analysis to evaluate a prospect’s admissibility to specific programs based on their individual academic history, often without access to an escalation point or consultation with colleagues when travelling.
- During peak periods, assists admissions colleagues with applicant correspondence, file creation, and file updating, including but not limited to matching transcripts to files, triaging applicant emails, or answering overflow phone calls.
3. Additional duties and professional development:
- Develops and maintains a network of contacts and resources in the university to keep up to date on changes relating to all academic programs to appropriately refer students to ECU services.
- Participates on and reports to relevant ECU committees, professional associations and external networks (i.e. Association of Independent Colleges of Art and Design (AICAD), Post-Secondary Institutes of BC (PSBC), National Portfolio Day Association (NPDA), BC Art Teachers Association, etc.).
- Fosters a culture of justice, equity, diversity, and inclusion (JEDI) by remaining current in JEDI trends that impact their field of work and make recommendations to their supervisor for improvements in support of the ECU community, and the strategic goals of the University.
- Assists the Registrar’s Office leadership team with special projects and initiatives as well as with related functions contributing to the successful operation of Student Services.
- Participates in relevant professional development seminars and workshops to support ongoing learning and growth.
