saanich, bc marina operations coordinator, oak bay marine group Jobs – 2 Openings This Week

Marina Operations Coordinator, Oak Bay Marine Group
Oak Bay Marine Group —Victoria, BC
- $26–$28 an hour
- Full-time
- Hospitality
- CPR Certification
- Customer service
- Store discount
- Wellness program
Quick apply
Marina Operation Coordinator
Anglers Anchorage Marina —Brentwood Bay, BC
- From $22 an hour
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
2d

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Marina Operations Coordinator, Oak Bay Marine Group
Oak Bay Marine Group —Victoria, BC
Reliable vehicle and a driver’s licence is required. Greet moorage customers and guests as they arrive and make them feel welcome, assisting with their…
$26–$28 an hour
Quick apply
Marina Operation Coordinator
Anglers Anchorage Marina —Brentwood Bay, BC
Respond promptly and professionally to phone calls, emails, and in-person inquiries. Maintain organized office systems, records, contracts, and filing.
From $22 an hour
Quick apply
2d

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People and Culture Coordinator (Contract)
Friday Harbour Resort —Innisfil, ON
Post-secondary degree, diploma or certification in People and Culture management. Compliance with all safety regulations of assigned tasks, and ensure a clean…
$55,000–$60,000 a year
Quick apply

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Marina Operations Coordinator, Oak Bay Marine Group

Oak Bay Marine Group
Victoria, BC

Quick apply

Job details

Full-time

Benefits

Store discount
Wellness program
Discounted or free food
Employee assistance program
On-site parking

Skills

Hospitality
CPR Certification
Customer service
Post-secondary education
Microsoft Office
Supervising experience
Project management
First Aid Certification
Accounting
Business
Cash handling
Driving Licence

Full job description

We’re currently seeking a Marina Operations Coordinator to support day-to-day operations across our Marina and RV Resort businesses on southern Vancouver Island. This is a hands-on, multi-skilled frontline role focused on delivering exceptional guest experiences, supporting Marina and RV Resort operations in a safe and secure, best-in-class environment.

This role offers strong development opportunities for individuals interested in growing their careers in marina and resort operations, including progression toward leadership roles such as Marina Manager. Flexibility in assigned location and willingness to relocate within our businesses is key to supporting in this capacity.

Join the Oak Bay Marine Group team and help us connect people to the wonder of the ocean by creating unforgettable guest experiences in a spectacular waterfront setting.

The ideal candidate brings strong customer service experience and thrives in a fast-paced, outdoor, multi-operations environment. Experience in marina, hospitality, RV resort, or recreational operations is an asset. Reliable vehicle and a driver’s licence is required.

The Marina Operations Coordinator will bring a strong focus on delivering these key responsibilities:

Delivers exceptional guest service across Marina and RV Resort operations, consistently demonstrating the “Yes I Can” service philosophy
Set the pace and lead by working shoulder to shoulder with crew and management to assist in serving guests and to create and maintain a positive environment in support of the ‘Yes I Can’ philosophy

Maximize moorage revenues by managing guest moorage and keeping waiting lists up to date
Supervise the day-to-day tasks of a team of Attendants, including scheduling and work assignments, to ensure service standards are met and all work is completed in a safe and cost-efficient manner at all times

Ensure the ongoing care and maintenance of the Marina property and facilities, and surrounding area is up to OBMG standards, ensuring an exceptional guest environment and a safe environment for crew

Communicate effectively with all customers, crew, suppliers and vendors to ensure that their needs are dealt with in a friendly, professional manner, proudly representing OBMG at all times through every crew member
Greet moorage customers and guests as they arrive and make them feel welcome, assisting with their requirements, processing of annual or nightly moorage fees, fuel, vessel docking/parking and departure, or other services as required

Works collaboratively across teams to support daily operational flow and peak period coverage needs
Access to a reliable vehicle is required to support travel between Marina and RV Resort locations as needed
Operates in alignment with safety, environmental, and OBMG operational standards
Steps into varied operational areas as needed to ensure smooth guest experience and service continuity

JOB REQUIREMENTS:

Education and Technical Skills:

Post-secondary education or equivalent related experience in business, recreational or hospitality management, or project management is required.
Pleasure Craft Operator’s Certificate (PCOC) required.
Working knowledge of Microsoft Office Suite of Products.
Occupational First Aid and CPR Level 1 or equivalent.
Knowledge of boats and boating is desired.
Awareness of environmental issues as they pertain to boating and marina operations.
Basic cash handling and accounting skills an asset.

Experience:

Experience providing exceptional customer service is required.
Experience working in a marina, recreational or hospitality environment/facility an asset.
Recent experience supervising a team of diverse crew members an asset.

We offer a number of incentives that make Oak Bay Marine Group an ideal place to work:

Working in a spectacular marina setting with an amazing group of people
Certified Respect in the Workplace culture
Waterstone Canada’s Most Admired Corporate Cultures
Career growth, learning & development opportunities
Competitive compensation program
Crew recognition program with great rewards
Employee Health Spending Account
Staff referral bonuses and fun crew events
Discounts at other Oak Bay Marine Group locations

Job Type: Full-time

Benefits:

Discounted or free food
Employee assistance program
On-site parking
Store discount
Wellness program

Work Location: In person

Quick apply

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marina operations coordinator, oak bay marine group jobs in saanich, bc

Marina Operations Coordinator, Oak Bay Marine Group

Marina Operation Coordinator

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