Saint John, Nb Desktop support Jobs – 13 Openings This Week

Technical Support Representative (NB)
Connex Telecommunications Inc. —New Brunswick
- $16 an hour
- Full-time
- Windows
- Typing
- In-person
- Dental care
- Vision care
Quick apply
5d
Level 2 IT Technician
Spartan Systems Limited —Saint John, NB
- $50,000–$70,000 a year
- Full-time
- In-person
- AI
- Dental care
- Vision care
Quick apply
Desktop Support Engineer (Dispatch /Part-Time)
Axiom Technologies —Saint John, NB
- Windows
- In-person
- Communication skills
5d
IT Technician
New Brunswick Museum / Musee du Nouveau-Brunswick —Saint John, NB
- $46,982–$50,544 a year
- Weekends as needed
- English
- Microsoft Office
- Bachelor's
- Disability insurance
- Dental care
Quick apply
10d
Business Systems Analyst - Retail Technology Support
Irving Oil —Saint John, NB
- $66,267–$87,804 a year
- Full-time
- Salesforce
- Writing skills
- Maintenance
Quick apply
5d
Senior IT Infrastructure Specialist
Irving Oil —Saint John, NB
- $78,048–$105,365 a year
- Full-time
- Azure
- Computer Science
- Writing skills
Quick apply
Bilingual IT Helpdesk Agent Tier 1
Lifemark Health Group —Saint John, NB
- $45,000 a year
- Temporary
- Remote
- Salesforce
- English
- Windows
Quick apply
10d
Bilingual Tier 1 Technical Support Representative (NB)
Connex Telecommunications Inc. —New Brunswick
- $19.50 an hour
- Weekends as needed
- Google Suite
- English
- Windows
Quick apply
Technical Support Supervisor - Automotive
EBlock Inc. —Canada
- $60,000–$80,000 a year
- Full-time
- Remote
- Data analysis skills
- Analysis skills
- Human resources
- Dental care
- Paid time off
IT Technician-Relocate to Port Hardy, B.C.
K'awat'si Consulting and Management Services —Canada
- $55,000–$65,000 a year
- Full-time
- Maintenance
- English
- Windows
- Wellness program
Quick apply
6d

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Level 2 IT Technician
Spartan Systems Limited —Saint John, NB
You'll be working through server configurations, network issues, and complex troubleshooting scenarios that require real analytical thinking.
$50,000–$70,000 a year
Quick apply
Apprentice Technician
Fundy Honda —Saint John, NB
Have a valid driver’s license and be able to provide an acceptable driver’s abstract. Advise customers on work performed, general vehicle condition and future…
$18.50–$27.50 an hour
Quick apply

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Tech Support
Canada Controls —Mississauga, ON
Electrical or trade certification (309A, 442A) or HVAC certification (313A/313D, G2/G3). Bachelor's degree or equivalent experience with Information Technology/…
$80,000–$100,000 a year
Quick apply
10d
Product Support Analyst
CMiC —Toronto, ON
We are seeking enthusiastic, talented people to act as the first point of contact when our customers have inquiries or encounter issues as they use our software…
$45,000–$55,000 a year
Quick apply
11d

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Technical Support Representative (NB)

Connex Telecommunications Inc.
New Brunswick

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Job details

Full-time
5 days ago

Benefits

Dental care
Vision care

Skills

Computer operation
De-escalation techniques
Windows
Client services
Customer service orientation
Customer support
Typing
Phone etiquette
Root cause analysis
Communication skills
Client interaction
Help desk

Full job description

Connex Telecommunications Inc. (DependableIT) is a growing outsourcing company, where we strive to provide outstanding customer service to our customers, as well as a fun and supportive environment for our employees. We know that our employees are our greatest asset. Our commitment to our employees equals our commitment to our customers; we are passionate about providing the best employee experience possible through dedicated coaching, feedback and ongoing development.

We are currently recruiting our next class of team members to join our Technical Support team. As a Technical Support Representative, you’ll be responsible for fielding incoming calls from Internet, Digital Phone and Cable TV subscribers, addressing and resolving their technical concerns. Your assistance will involve guiding them through step-by-step troubleshooting procedures via phone communication or coordinating the dispatch of a technician to their residence for hands-on resolution.

The ideal candidate for this position possesses the following characteristics: They are hungry for growth and committed to ongoing learning, self-fulfillment, health, and happiness. They work to drive limitless improvement and innovation, while sharing ownership and leading by example at every step. They support, value, and respect every team member with open communication, equal opportunity and positivity to achieve goals together.

Schedule Availability: Mon-Sun between hours of 7am – 11:00pm (Rotating shifts)
Wage: $16.00/Hour
Office Location: Work from home (In-office work available)

What We Have to Offer: An amazing team of coworkers and support staff. A fun work culture that appreciates you. Ongoing development and career advancement – We promote from within; advance your career through your actions!Performance-based wage increases every 6 months. Medical, Dental and Vision Benefits after 6 months. All training and equipment will be provided by Connex. Additional earning opportunities possible for English/French bilingual

Working as a Technical Support Representative, You Will: Provide exceptional customer service and problem solving by responding to inbound callsResolve technical issues associated with customer's internet connection, cable TV and digital phoneHave the ability to work with basic computer users who require assistance from agents who are patient and are strong communicatorsBe an active listener who can show empathy and patience in a non-scripted environmentWork in a fast paced, high volume, environmentBe comfortable with changeMultitask efficiently using several Windows applications simultaneously to verify customer information, determine the root cause of any issue and provide the proper resolutionAchieve performance goals for call time, accuracy, quality, de-escalation, and customer satisfactionWorking as a Technical Support Representative, You Should Have: A Passion for helping people. Stellar attendance and punctuality are a must. Minimum 1-year customer service experience preferred. Ability to receive and implement ongoing feedback/coaching. Exceptional customer service and interpersonal phone etiquette skills. Comfortable with technology, the Internet, Windows, and competent typing skills. Ability to successfully employ de-escalation strategies. Strong oral/written communication skills. Must be results-oriented. Motivated to be a consistent performer. Flexibility in scheduling availability between 7 am and 11:00 pm Mon-Sun

Additional information: Candidates must be legally able to work in Ontario, Canada. Candidates should not be convicted of a criminal offense for which a pardon has not been received. Must have a reliable and consistent internet connection and be able to hardwire the provided work router and PC into their home network. AI may be used to support the review of job postings for clarity, bias, and compliance. AI does not replace human review or approval. All final decisions and accountability remain with designated personnel. Successful candidates may be required to provide a picture of their at-home work environment that provides: An enclosed work area or private work area, a proper work desk and chair, and adequate lighting

Website:
www.dependableit.com
#INDHP

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Refine Your Search

desktop support jobs in saint john, nb

Technical Support Representative (NB)

Level 2 IT Technician

Desktop Support Engineer (Dispatch /Part-Time)

IT Technician

Business Systems Analyst - Retail Technology Support

Senior IT Infrastructure Specialist

Bilingual IT Helpdesk Agent Tier 1

Bilingual Tier 1 Technical Support Representative (NB)

Technical Support Supervisor - Automotive

IT Technician-Relocate to Port Hardy, B.C.

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