Compugen is Canada's largest privately-owned Technology Ally. To innovate industries, transform businesses, connect communities, and drive meaningful change, we must think bigger, reach broader, and act bolder. Through knowledge, curiosity, and collaboration, Compugen helps organizations delivering experience by design. This is what it means to be human-centered and technology-enabled.
Dreaming, designing, and delivering isn't just a mantra for us — it's a way of life. We believe that technology is the conduit, but our people – they are the connection that truly makes the magic happen!
We are a human-centered culture where we prioritize your well-being and are invested in helping you reach your fullest potential. We're not only focused on achieving our goals — we're dedicated to helping you achieve yours.
If you're relentlessly curious, driven to make a difference, and collaborative at the core, then you belong with us.
We are seeking an experienced Clinical Business Analyst – Ambulatory to support a large-scale healthcare transformation initiative focused on the implementation and standardization of a province-wide Clinical Information System (CIS). This role will play a key part in modernizing healthcare delivery by helping design, standardize, and implement clinical workflows, documentation, and order management processes across ambulatory care settings.
The successful candidate will work closely with clinical stakeholders, subject matter experts, informatics teams, and project leadership to define business requirements, develop clinical standards, and support the implementation of digital healthcare solutions. This position requires strong healthcare operations knowledge, clinical informatics expertise, and experience working within acute care electronic health record (EHR/CIS) environments.
- Gather, analyze, and document business, clinical, and system requirements related to ambulatory care workflows.
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Facilitate workshops, stakeholder engagement sessions, and requirements-gathering activities with physicians, nurses, nurse practitioners, allied health professionals, and operational leaders.
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Conduct business process analysis, workflow assessments, gap analyses, and future-state design activities.
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Develop use cases, user stories, process maps, functional specifications, business requirements documents, and detailed design documentation.
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Support the development and standardization of clinical content, including order sets, documentation templates, clinical workflows, and care processes.
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Collaborate with clinical subject matter experts to establish standardized practices and workflows for adoption across multiple healthcare organizations.
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Build, configure, validate, and test clinical content within the Clinical Information System.
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Participate in solution design reviews and provide recommendations regarding clinical workflow optimization and digital transformation initiatives.
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Support user acceptance testing (UAT), workflow validation, issue resolution, and implementation readiness activities.
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Work closely with project managers, clinical leads, informatics teams, technical teams, and operational stakeholders to ensure successful project delivery.
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Maintain strong relationships with business and clinical stakeholders to ensure alignment between operational requirements and technology solutions.
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Support multiple workstreams and concurrent initiatives within a complex healthcare transformation program.
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Contribute to change management, training readiness, and adoption activities as required.
- University degree in Healthcare, Business Administration, Information Technology, Health Informatics, Nursing, or a related discipline, or an equivalent combination of education and relevant ambulatory care experience.
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Minimum 5 years of experience as a Clinical Business Analyst, Clinical Informatics Analyst, or similar role supporting ambulatory care environments.
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Minimum 5 years of experience working with Electronic Health Records (EHR), Clinical Information Systems (CIS), or other healthcare information systems within acute care environments.
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Minimum 3 years of experience supporting healthcare technology implementation projects involving clinical workflows, digital transformation, or CIS/EHR deployments.
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Demonstrated experience with:
- Requirements gathering and analysis
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Workshop facilitation
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Business process mapping and workflow design
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Gap analysis
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Detailed design activities
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Business analysis documentation
- Strong understanding of ambulatory care operations and clinical workflows.
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Experience collaborating with physicians, nurses, nurse practitioners, and other healthcare professionals.
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Excellent communication, stakeholder management, facilitation, and presentation skills.
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Ability to work independently while managing multiple priorities and competing deadlines.
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Experience supporting ambulatory workflows within acute care EHR/CIS environments.
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Experience with:
- Computerized Provider Order Entry (CPOE)
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Clinical documentation
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Order sets
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Pharmacy workflows
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Laboratory workflows
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Medical Imaging workflows
- Experience facilitating workshops and requirements sessions with clinical stakeholders.
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Experience working on large-scale healthcare transformation or clinical information system implementation programs.
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Experience within public healthcare organizations, regional health authorities, or government-funded healthcare environments.
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Bilingual communication skills (English and French) considered a strong asset.
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Experience using Atlassian JIRA for project tracking and requirements management.
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Proficiency with Microsoft Office 365 applications including Excel, Word, PowerPoint, Visio, Outlook, and Teams.
At Compugen, we are committed to diversity, equity and inclusion. We actively recruit from all groups, including women, Indigenous people, persons with disabilities and members of visible minorities. We recognize the importance of removing barriers to participation and provide accommodation upon request to all applicants throughout the recruitment process. If you require an accommodation, our People & Culture representative will work with you to meet your needs in a confidential and respectful manner. We believe everyone deserves a seat at the table-and we are taking deliberate action to make this a reality.
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