saskatoon, sk guest service agent Jobs – 14 Openings This Week

Hotel Front Desk Agent
Sheraton Cavalier Saskatoon Hotel —Saskatoon, SK
- From $16.50 an hour
- Weekends as needed
- Hospitality
- Customer service
- English
- Disability insurance
- Dental care
Quick apply
Guest Service Agent
Sandman Hotel Group —Saskatoon, SK
- Full-time
- Customer service
- Hotel
- Accounting
- Dental care
- Employee assistance program
Quick apply
Guest Service Agent
Comfort Inn Saskatoon —Saskatoon, SK
- Part-time
- English
- Hotel
- High school diploma or GED
Quick apply
Guest Service Agent
Holiday Inn Express & Staybridge Suites Saskatoon - University —Saskatoon, SK
- $17.45 an hour
- Full-time
- Customer service
- Hotel
- High school diploma or GED
- Employee assistance program
- Flexible schedule
Quick apply
11d
Guest Services Agent
Alt —Saskatoon, SK
- $20.35 an hour
- Customer service
- English
- Hotel
Quick apply
6d
guest service agent
HAC Québec société en commandites —Saskatoon, SK
- $20.34 an hour
- Full-time
- English
- Hotel
- Bachelor's
- Wellness program
- Dental care
5d
Guest Service Agent/Night Auditor
Comfort Suites Saskatoon —Saskatoon, SK
- From $16.65 an hour
- Part-time
- Microsoft Excel
- Customer service
- Microsoft Office
Quick apply
14d
Guest Service Agent
Days Inn & Suites by Wyndham Warman Legends Centre —Warman, SK
- From $15.35 an hour
- Part-time
- Hospitality
- Customer service
- No experience needed
- Disability insurance
- Dental care
Quick apply
Front Office Agent
Dakota Dunes Resort —Saskatoon, SK
- Weekends as needed
- Microsoft Outlook
- Customer service
- Writing skills
Quick apply
front desk agent
Comfort Suites Saskatoon —Saskatoon, SK
- $16.75 an hour
- Full-time
- Customer service
- English
- Hotel
- Dental care
- Vision care
10d
front desk agent
MOTEL 6 SASKATOON —Saskatoon, SK
- $16.75 an hour
- Weekends as needed
- Customer service
- English
- Hotel
- Dental care
Front Desk / Night Auditor
Heritage Inn Hotel —Saskatoon, SK
- Full-time
- Bilingual
- Hospitality
- Customer service
Night Auditor
Courtyard by Marriott Saskatoon Airport —Saskatoon, SK
- From $17.08 an hour
- Part-time
- Hospitality
- Customer service
- Writing skills
- Disability insurance
- Dental care
Quick apply

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Hotel Front Desk Agent
Sheraton Cavalier Saskatoon Hotel —Saskatoon, SK
Provide services to guests including: check in/out, telephone inquiries, luggage, handling, taking reservations and other task as deemed necessary.
From $16.50 an hour
Quick apply
Guest Service Agent
Sandman Hotel Group —Saskatoon, SK
Completion of a two-year apprenticeship program in front desk operations or hotel management preferred. Respond to telephone, e-mail, and in-person inquiries…
Quick apply

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Guest Service Agent
Basecamp —Toronto, ON
Answer phone calls and assist guests with reservations, general inquiries, and campground information. Accurately handle cash, debit, and credit transactions.
$18 an hour
Quick apply
Guest Service Agent
Comfort Inn —Orillia, ON
Use suggestive selling techniques to sell rooms and to promote other services of the hotel. Thoroughly understand and adhere to proper credit, check-cashing,…
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Hotel Front Desk Agent

Sheraton Cavalier Saskatoon Hotel
Saskatoon, SK

Quick apply

Job details

Permanent | Full-time

Benefits

Extended health care
Disability insurance
Dental care
Life insurance

Skills

Hospitality
Customer service
English
Hospitality Management
Organizational skills
Front desk
Guest services
Communication skills
Hotel experience

Full job description

The Sheraton Cavalier Saskatoon Hotel is a local, family-owned hotel operated as a franchised property with Marriott International. The hotel consists of 237 guest rooms, conference facilities, Carvers Steakhouse & Lounge, Scarlet Craft kitchen, as well as an indoor waterpark.

As a Hotel Front Desk Agent, you will be an integral part of a team that delivers the highest quality of service excellence. You thrive in a fast-paced environment and are highly adaptive to the diverse needs of our customers. We are looking for individuals with open availability to work mornings, mid-shifts or evenings; and you must be able to work weekends.

As a Front Desk Agent, you are often the first impression of the hotel and set the scene for their experience while at our hotel. We require highly engaged individuals who focus on the highest level of customer service. The role is diverse as you will check in/out guests with utmost efficiency, accurate posting of accounts, soliciting guest feedback, assist with upcoming reservations, etc.

Since the Front Desk is the central hub of the hotel, most inquiries and requests filter through the front desk agents. Communication, efficiency, organizational abilities, and follow-through are essentials in being successful in this role. You will often liaise with internal operational departments to communicate requests and deficiencies to ensure the guest is taken care of in a timely manner.

In this role you will also support Guest Services functions (eg; room deliveries, luggage assistance, etc)

Members of our Front Desk team can look forward to performing the following tasks:

Attend to all concerns of the guest proactively and professionally.
Ensure the satisfaction of all guests with a consistent positive attitude.
Review all guest reservations to ensure accuracy.
Ensure rates and account folios and billings are set up and managed correctly.
Communicate key information to appropriate departments and colleagues.
Ensure special requests by guests are completed in a timely manner.
Maintain and balance a cash float during each shift.
Provide services to guests including: check in/out, telephone inquiries, luggage, handling, taking reservations and other task as deemed necessary.
Provide guests with the information they require.
Answer questions pertaining to events/activities/concerts.

Our ideal candidate will have:

Flexible schedule is highly essential. Evenings, Weekends and Holidays are required.
Positive, professional, motivating personality.
Excellent verbal and written communication skills. Fluent in English.
Passionate about guest service and hospitality.
Position may be subject to a criminal background check.

Qualifications:

Previous Hotel Front Desk Experience preferred or Hospitality Management Certificate/Diploma
Excellent communication & organizational skills
Professionalism and positive attitude
Customer service focused
Comfortable with computer programs and software
Computer literate and adaptable to various programs
Ability to multi-task and work well under pressure
Ability to problem solve
Previous work experience as a Front Desk Agent or a Guest Services agent an advantage
Experience with Opera, Lightspeed, MGS or similar PMS / CRS system

Job Types: Full-time, Permanent

Pay: From $16.50 per hour

Benefits:

Dental care
Disability insurance
Extended health care
Life insurance

Work Location: In person

Quick apply

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