sault ste. marie, on guest services supervisor Jobs – 11 Openings This Week

Guest Services Supervisor
Gateway Casinos —Sault Ste. Marie, ON
- From $55,281 a year
- Weekends as needed
- Customer service
- Guest services
5d
Dual Front Office & Housekeeping Supervisor | Full Time| Valhalla Hotel & Conference Centre
Silver Hotel Group —Sault Ste. Marie, ON
- $20.40 an hour
- Weekends as needed
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Tuition reimbursement
Quick apply
Room Attendant
Comfort Inn Sault Ste Marie —Sault Ste. Marie, ON
- Part-time
- Customer service
- Hotel
- Business
Quick apply
Housekeeper
Marriott International, Inc —Sault Ste. Marie, ON
- $18.15–$18.65 an hour
- Part-time
- No experience needed
- Hotel
- High school diploma or GED
Sous Chef
Sportsman's Inn Resort & Marina —Ontario
- $4,166.67 a month
- Temporary
- Cooking
- English
- Microsoft Office
- Wellness program
Quick apply
6d
Assistant Restaurant Manager
Marriott International, Inc —Sault Ste. Marie, ON
- $50,930–$62,000 a year
- Full-time
- Hotel
- High school diploma or GED
- Associate's degree
Busser
Marriott International, Inc —Sault Ste. Marie, ON
- $17.85–$18.35 an hour
- Full-time
- No experience needed
- Hotel
- High school diploma or GED
Kitchen Helper
Marriott International, Inc —Sault Ste. Marie, ON
- $18.05–$18.35 an hour
- Part-time
- No experience needed
- Hotel
- High school diploma or GED
7d
Kitchen Operations Leader
Marriott International, Inc —Sault Ste. Marie, ON
- $23.56 an hour
- Full-time
- Hotel
- Supervising experience
- Restaurant experience
13d
Grounds Maintenance Helper
Marriott International, Inc —Sault Ste. Marie, ON
- $17.85–$18.35 an hour
- Part-time
- No experience needed
- Hotel
- High school diploma or GED
F&B Operations Supervisor
The Algonquin Resort St. Andrews by-the-Sea, Autograph Collection —Canada
- Weekends as needed
- Serving
- Hospitality
- Hotel
- Dental care
- Vision care
Quick apply

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Guest Services Supervisor
Gateway Casinos —Sault Ste. Marie, ON
Mentor and guide a team of guest services representatives, ensuring guests are treated in a warm and hospitable manner. Ability to direct and supervise staff.
From $55,281 a year
5d
Guest Services Manager | Full Time | Valhalla Hotel & Conference Centre
Silver Hotel Group —Sault Ste. Marie, ON
The role includes working with the hotel team to develop strategies and coordinate programs to optimize guest and employee satisfaction, product quality, and…
$55,000–$60,000 a year
Quick apply

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Member Experience Supervisor
Movati Athletic (Group) Inc —Mississauga, ON
You are available to answer questions regarding membership, manage and resolve any concerns and ensure members and guests feel welcomed.
$45,000–$60,000 a year
12d
front desk supervisor
The Falls A Family Lodge —Niagara Falls, ON
Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery.
$36 an hour
8d

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Guest Services Supervisor

Gateway Casinos
Sault Ste. Marie, ON

Apply Now

Job details

Full-time
5 days ago

Skills

Customer service
Guest services

Full job description

Job Type: Full-Time (Permanent)

Starting Salary: $55,281 / year

The Gateway to Your Future

You love working with guests and a top-notch team of staff, and you thoroughly understand what it takes to deliver an exceptional experience for visitors. If you are a detail person with a talent for providing care to everyone you deal with, we would love to hear from you.

In this pivotal role as the Guest Services Supervisor, you will oversee a team that is the main point of contact for guests, providing a continued source of attention for guests throughout their stay. This exciting opportunity at a national company offers you the chance to grow your career with the promise of an excellent benefits package and competitive salary for full-time employees. Don't miss this chance to put yourself in the centre of the action.

We Provide

Full benefits package for full-time employees
Retirement savings plan
Exciting, supportive and fun work environment
Family and friends discounts on travel, tech, food, beverage, and fitness
Development and training opportunities

Key Responsibilities

Mentor and guide a team of guest services representatives, ensuring guests are treated in a warm and hospitable manner.
Manage employee performance through training, coaching, evaluation and mentoring.
Ensure that proper safety, hygiene, and sanitation practices are followed.
A relationship-builder who encourages open communication and collaboration.
Ensure that quality and standards meet expectations on a day-to-day basis.
Handle complaints, room issues, and conflicts graciously.
Customer service skills that exceed guest expectations.

What You Bring

Minimum two years of experience in the guest services and/or hospitality industry.
Ability to direct and supervise staff.
A relationship-builder who encourages open communication and collaboration.
Time-management savvy and expert multitasker who thrives in the service industry.
Ability to manage issues and empower a team to excel.
Strategic thinker who has an eye for detail and a capacity to see the big picture.
Benefit from working flexible hours, evenings, and weekends.
Efficient multitasker who thrives in a fast-paced environment.
Can benefit from working flexible hours, evenings, and weekends.
Ability to seamlessly handle complaints, room issues and conflicts.
Excellent customer service skills, including the ability to be friendly, efficient, polite and patient.

Why Work With Us?

Gateway celebrates and empowers our team members, who make it all possible. A career at Gateway means working with great people, being recognized for your unique contribution and career advancement opportunities across our 27 locations. Our employees thrive with ongoing training and leadership programs while working in a dynamic and fun environment. See for yourself what it's like to be on a team that values your vision, skill and energy.

Get to Know Gateway

Gateway Casinos & Entertainment Limited (Gateway) is one of the largest and most diversified gaming and entertainment companies in Canada. Across its 27 gaming properties in British Columbia, Ontario and Edmonton, Alberta, Gateway currently employs approximately 8,648 people and boasts approximately 448 table games (including 49 poker tables), 13,887 slots, 85 restaurants and bars and 561 hotel rooms. Gateway is the service provider for the Central, Southwest and North gaming Bundles in Ontario, which includes 11 properties in their portfolio. A multi-pronged growth strategy has seen Gateway diversify and expand it's product offering, including developing proprietary casino and restaurant brands, dramatically improving the gaming customer experience while attracting new customers. Some of Gateway's proprietary brands include Match Eatery & Public House, Atlas Steak + Fish and the new Halley's Club. In 2017, Gateway celebrated 25 years in the business of gaming and entertainment in Canada. Further information is available at www.gatewaycasinos.com.

Apply Now!

Not the right fit this time? Follow us on our careers social media pages!

Gateway is a proud equal opportunity employer and dedicates itself to Respect, Integrity, Team-Work and Exceptional Customer Service. We are committed to providing an inclusive and barrier free candidate experience and work environment. If you require accommodation at any point during the recruitment and selection process, please let us know.

This job posting is for an existing vacancy.

Gateway does not utilize any form of artificial intelligence (AI) in the screening, assessment, or selection of applicants.

Apply Now

Refine Your Search

guest services supervisor jobs in sault ste. marie, on

Guest Services Supervisor

Dual Front Office & Housekeeping Supervisor | Full Time| Valhalla Hotel & Conference Centre

Room Attendant

Housekeeper

Sous Chef

Assistant Restaurant Manager

Busser

Kitchen Helper

Kitchen Operations Leader

Grounds Maintenance Helper

F&B Operations Supervisor

Other jobs to consider

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