Company Overview
Rideau Supply is dedicated to empowering its employees to foster sustainable growth through a culture of continuous improvement. We pride ourselves on delivering industry-leading knowledge, exceptional service, and top-quality products to our valued customers, driven by our core values of Respect, Integrity, Drive, Excellence, Accountability and Unity.
Position Overview
Are you a proactive, adaptable leader who thrives in dynamic environments? We are seeking a Travelling Continuous Improvement Team Member
In this highly visible role, you will act as a Continuous Improvement Team member and relief leader across our Ontario and Nova Scotia branches. You will step in to support and cover key leadership vacancies—including Supervisor, Operations Manager, and Warranty Specialist roles. You will support all major operational functions—including warehouse management, customer service, inventory control, and administrative processes—while executing, training, and overseeing these activities.
Key Responsibilities
- Interim Leadership & Relief: Step in seamlessly to run branch operations, supervise local teams, and manage warranty workflows during leadership vacancies.
- Continuous Improvement: Audit local processes to identify inefficiencies, implement solutions, and drive operational excellence across all branches.
- Training & Execution: Train, mentor, and oversee branch staff to build cohesive, compliant, and high-performing teams.
- Warehouse & Inventory Control: Oversee inventory counts, optimize warehouse layouts, and ensure strict adherence to supply chain safety standards.
- Customer Service & Warranty Oversight: Resolve escalated customer issues and manage complex warranty claims to maintain strong client relationships.
Qualifications
- Proven Leadership: 3+ years of experience in operations management, supervisory roles, or industrial service management.
- Extreme Adaptability: Proven ability to travel frequently, adapt quickly to new facility layouts, and manage diverse operational tasks on short notice.
- Strong Technical & Compliance Aptitude: Prior experience dealing with warranty claims, vehicle/equipment maintenance, or inventory control processes.
- Exceptional Communication: Natural ability to train, influence, and build trust with cross-functional teams across different provinces.
- Logistics Ready: Must possess a valid driver’s license, a clean driving record, and the flexibility to fly or drive between Ontario and Nova Scotia locations as required.
What We Offer
- Competitive base salary with comprehensive benefits.
- Fully covered travel expenses (flights, mileage, accommodations).
- A dynamic work environment where no two weeks look the same.
- High visibility with senior leadership and strong career advancement opportunities.
Throughout the selection process please contact Human Resources if required. Rideau Supply is an equal opportunity employer and welcomes all applicants
If you're ready to make an impact in a dynamic environment where your expertise can drive success, we invite you to apply for the Continuous Improvement Coordinator position at Rideau Supply!
Pay: From $27.00 per hour
Benefits:
- Casual dress
- Dental care
- Disability insurance
- Employee assistance program
- Life insurance
- Mileage reimbursement
- On-site parking
- Paid time off
- Tuition reimbursement
- Vision care
Experience:
- supervisor : 3 years (preferred)
Location:
- Brantford, ON (preferred)
Willingness to travel:
Work Location: In person
