st. thomas, on hotel front desk agent/night auditor Jobs – 3 Openings This Week

Hotel Front Desk Agent/Night Auditor
Comfort Suites London —London, ON
- From $19 an hour
- Part-time
- Hospitality
- Customer service
- Hotel
Quick apply
19h
Night Auditor/Front Desk Agent
London Travel Inn —London, ON
- $17.60 an hour
- Part-time
- Hospitality
- Customer service
- Hotel
Quick apply
13d

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Hotel Front Desk Agent / Night Auditor ( Part Time)
Bloom Mississauga , A Tapestry Collection By Hilton —Mississauga, ON
Answers all incoming phone calls and processes new reservations. Accurately follows all cash handling procedures. Administers all night audit functions.
$18–$21 an hour
Quick apply
1d
NIGHT AUDITOR/GUEST SERVICE AGENT
Vintage Hotels —Caledon, ON
Position Summary: To balance daily revenue and cash receipts and reconcile numerous reports on daily business transactions for the Millcroft Inn and Spa.
4d

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Hotel Front Desk Agent/Night Auditor

Comfort Suites London
London, ON

Quick apply

Job details

Permanent | Part-time | Full-time
19 hours ago

Skills

Hospitality
Customer service
Bachelor's
Hospitality Management
Front desk
Guest services
Communication skills
Hotel experience

Full job description

We are seeking a dedicated and detail-oriented Hotel Front Desk Agent/Night Auditor to join our hospitality team at Comfort Suites London. This role is essential in providing exceptional customer service and ensuring a smooth operation during night shifts. The ideal candidate will possess strong communication skills, a friendly demeanor and a commitment to guest satisfaction.

You will be responsible for the following:

Greet and welcome guests and ensure their needs are met in a timely manner
Check-in and assign rooms to arriving guests
Manage and process, cancel, and change room reservations
Respond promptly to guest concerns with patience and professionalism and ensure they are addressed in a satisfactory manner
Perform night audit procedures to reconcile daily hotel transactions
Manage and process payments and balance cash
Maintain all appropriate reporting schedules and checklists; including, opening checklists, closing checklists, daily bucket checks, inventory, room assignments
Verification and auditing of hotel revenues including credit card and room charges
Prepare and distribute daily reports to management
Document in the Front Desk logbook any issues that need to be communicated to the staff for the next shift, and escalate to the Hotel Manager as needed.
Answer phone calls and direct to others as required
Coordinate with housekeeping and maintenance
Perform clerical duties as required
Support the Supervisor with any other required tasks in a timely manner
Being flexible with scheduling
Collaborate with other hotel departments to ensure guest satisfaction
Perform other related duties as assigned

Qualifications:

Excellent communication and customer service skills
Proficient in using phone systems and computer software
Strong problem-solving skills and ability to handle difficult situations
Attention to detail and ability to multitask in a fast-paced environment

Candidate must have at least 3 years of hotel experience, as well as completed or working towards a college or university degree (preferably in the hospitality industry).

We thank you for your interest in this position. Please note that only short-listed candidates will be contacted.

Job Types: Full-time, Part-time, Permanent

Pay: From $19.00 per hour

Experience:

Hotel Front Desk Agent: 3 years (required)
Hotel Night Auditor: 1 year (required)

Work Location: In person

Quick apply

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