thorold, on desjardins Jobs – 15 Openings This Week

Advisory Agent, Member and Client Experience
Desjardins —Welland, ON
- Part-time
- Bilingual
- English
- High school diploma or GED
3d
Insurance Account Representative
Rob Balardo - Desjardins Insurance Agent —Thorold, ON
- Full-time
- Sales
- Presentation skills
- Communication skills
Quick apply
Agent-conseil ou agente-conseil, Expérience membre et client
Desjardins —Welland, ON
- Part-time
- Bilingual
- English
- High school diploma or GED
3d
Desjardins Insurance Account Representative
Richard Demille - Desjardins Insurance Agent —Stoney Creek, ON
- Full-time
- Sales
- Customer service
- Presentation skills
- Dental care
Quick apply
Insurance Account Representative
Craig Budd - Desjardins Insurance Agent —Grimsby, ON
- $55,000–$90,000 a year
- Full-time
- Sales
- Customer service
- Communication skills
- Dental care
Quick apply
Insurance Sales Account Manager
Kevin Huang - Desjardins Insurance Agent —St. Catharines, ON
- $55,000–$80,000 a year
- Full-time
- Sales
- Marketing
- Customer service
Quick apply
12d
Life Insurance Advisor
Craig Budd - Desjardins Insurance Agent —Grimsby, ON
- $55,000–$90,000 a year
- Full-time
- Marketing
- Dental care
Quick apply

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Client Success Specialist - Desjardins Insurance Agent Team Member
Greg Lewis - Desjardins Insurance Agent —Newcastle, ON
Engage with clients via email, inbound calls, and online inquiries. Handle policy updates, billing questions, claims support, and general inquiries with care.
$50,000 a year
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Customer Relations Representative
Nicole McCann - Desjardins Insurance Agent —Newmarket, ON
With our current receptionist moving into a new internal role, we’re looking for someone who can step in as the warm, welcoming face of our organization.
$40,000–$60,000 a year
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Advisory Agent, Member and Client Experience

Desjardins
Welland, ON

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Job details

Part-time
3 days ago

Skills

Bilingual
French
English
High school diploma or GED
Communication skills

Full job description

Temporary position for six months (on call)

The work mode arrangement for the position is full-time on site

As a member and client experience advisory agent at Desjardins Ontario Credit Union, you help give members and clients a better experience, and ensure that they are satisfied. This includes making sure they feel welcome, listening to and addressing their needs, and helping them with their financial empowerment. You promote the organization's cooperative values through the support you provide. You support and provide advice to members and clients about their banking transactions. You promote all Desjardins products and services, and the various distribution channels available. You are attentive to members' and clients' needs so you can offer them personalized solutions. You identify business opportunities, and refer members and clients to colleagues who can help them with specialized needs. You are a proud ambassador of digital solutions and you advise members and clients on their use. You ensure that financial transactions go smoothly, while addressing any issues that may arise. You provide information and support on the use of technological tools, while sharing advice about prevention and safety. More specifically, you will be required to:

Support members and clients by telling them about technological tools and applications that can help them do transactions and operations on their own.
Contribute to business development and maintain business relationships through service delivery and activities.
Assist members and clients who have encountered fraud or irregularities, and ensure that they are referred to the appropriate partners.
Stay on top of the latest standards, products and services in your field.
Adhere to compliance, security and risk management rules.

#ON03, #LI-Onsite

What you bring to the table

High school diplomas in a related field
A minimum of one year of relevant experience
Please note that other combinations of qualifications and relevant experience may be considered
Strong communication skills in both French and English, both oral and written due to the nature of the duties or work tools or because the position involves interactions with english-speaking partners, members and/or clients.
Knowledge of all convenience services products and services
Knowledge of Desjardins products and services for caisse members, products and services offered by Desjardins Business centres, components and distribution networks and channels, and products and services offered by competitors
Ability to enter data in the systems
Knowledge of security measures, legal frameworks and internal controls
Understanding of the philosophy and fundamentals of financial services cooperatives
Knowledge of operating procedures related to convenience products and services and automated and assisted transactions
Knowledge of service standards
Available for occasional travel

Action oriented, Communicates effectively, Customer Focus, Differences, Nimble learning, Situational adaptability, Tech savvy

Trade Union (If applicable)

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Job Family

Member/client sales and service (FG)

Unposting Date

2026-06-17

This position is actually vacant.

Desjardins uses tools that incorporate artificial intelligence functionalities to screen or assess applicants as part of the recruitment process for this position.

Apply Now

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desjardins jobs in thorold, on

Advisory Agent, Member and Client Experience

Insurance Account Representative

Agent-conseil ou agente-conseil, Expérience membre et client

Desjardins Insurance Account Representative

Insurance Account Representative

Insurance Sales Account Manager

Life Insurance Advisor

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