thorold, on desk supervisor Jobs – 21 Openings This Week

Conference Registration & Housing Manager
Global Planning Solutions —Ontario
- $55,000–$65,000 a year
- Full-time
- Remote
- Bilingual
- English
- Microsoft Office
- Dental care
- Paid time off
Quick apply
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front desk supervisor
The Falls A Family Lodge —Niagara Falls, ON
- $36 an hour
- Weekends as needed
- English
- Hotel
- High school diploma or GED
5d
Client service supervisor
SWS Safety Warning Specialists —Niagara Falls, ON
- $74,880 a year
- Full-time
- ERP systems
- English
- Microsoft Office
- Dental care
Youth Services and Programming Lead
Family and Children's Services Niagara —Niagara Falls, ON
- $50.51–$61.43 an hour
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Quick apply
Hotel Guest Service Agent
Americana Resort Spa & Waterpark —Niagara Falls, ON
- $18 an hour
- Weekends as needed
- Sales
- Hotel
- High school diploma or GED
Quick apply
8d
Guest Service Agent
Comfort Hotel Niagara Falls —Niagara Falls, ON
- From $18 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Store discount
- Dental care
Quick apply
1d
GUEST SERVICE AGENT LEAD
Vintage Hotels —Niagara-on-the-Lake, ON
- Full-time
- Sales
- Hotel
- High school diploma or GED
GUEST SERVICE AGENT
Vintage Hotels —Jordan Station, ON
- Part-time
- Sales
- Hotel
- High school diploma or GED
Guest Services Agent
Sudbury Regent Street Inc (Niagara Fallsview Hotel & Suites) —Niagara Falls, ON
- $18.50 an hour
- Part-time
- Hospitality
- Customer service
- Hotel
Quick apply
2d
GUEST SERVICE AGENT LEAD
Lais Hotel Properties L —Niagara-on-the-Lake, ON
- $20.06 an hour
- Full-time
- Sales
- Hotel
- High school diploma or GED
Quick apply
GUEST SERVICE AGENT
Lais Hotel Properties L —Jordan Station, ON
- $18.94 an hour
- Part-time
- Sales
- Hotel
- High school diploma or GED
Quick apply
Planner
Ontario Shipyards —St. Catharines, ON
- $80,000–$100,000 a year
- Immediate opening
- PMP
- Project management
- Welding
- Designated paid holidays
- Disability insurance
Quick apply
FLEX Support Worker
Community Living - Fort Erie —Fort Erie, ON
- $31.01 an hour
- Temporary
- Working with individuals with developmental disabilities
- CPR Certification
- English
- Dental care
Quick apply
11d
BOH Rooms - Assistant Housekeeping Manager
Canadian Niagara Hotels Group —Niagara Falls, ON
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- English
- Dental care
Quick apply
Housekeeping
TRAVELODGE WELLAND —Welland, ON
- Up to $17.60 an hour
- Weekends as needed
- Hospitality
- Hotel
- Cleaning
Quick apply
12d
Medical Office Assistant
SouthMount Medical Imaging Inc. —Stoney Creek, ON
- $18–$20 an hour
- Immediate opening
- Medical office experience
- Administrative experience
- Front desk
- Dental care
- Life insurance
Quick apply
3d
Housekeeping Room Attendant
Old Stone Inn —Niagara Falls, ON
- From $17.60 an hour
- Part-time
- Hospitality
- Spanish
- English
- Disability insurance
- Dental care
Quick apply
12d
Maintenance Technician
Ramada Niagara Falls Fallsview —Niagara Falls, ON
- $18.00–$19.50 an hour
- Weekends as needed
- Hospitality
- Hotel
- Plumbing
Quick apply
11d

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Conference Registration & Housing Manager
Global Planning Solutions —Ontario
A degree or diploma in event management, hospitality, business administration, or a related field is preferred. Knowledge of the EventsAIR platform.
$55,000–$65,000 a year
Quick apply
9d
IT Service Desk Specialist
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Conference Registration & Housing Manager

Global Planning Solutions
Ontario

Quick apply

Job details

Full-time
9 days ago

Benefits

Extended health care
Dental care
Paid time off
Work from home
Company events

Skills

Bilingual
French
Contract management
Financial reporting
Logistics
English
Microsoft Office
Hospitality Management
Organizational skills
Business
Communication skills
Negotiation
Time management

Full job description

THE ROLE

As the Registration and Housing Manager, you will play a pivotal role in creating and overseeing registration and housing portals for conferences organized by Global Planning Solutions. Your responsibilities will include coordinating delegate communications related to registration and accommodations, managing housing logistics, and negotiating and administering hotel contracts. You will also handle financial reconciliation of registration revenue and oversee the onsite registration desk for select events. Collaborating closely with your conference team under the guidance of your conference manager, you’ll also have the opportunity to travel to ensure a seamless onsite experience for attendees.

THE IDEAL CANDIDATE HAS

Solid experience in the full conference registration and housing management process, from setup to post-event reconciliation.
Extensive experience in managing housing logistics for conferences, including negotiating and managing hotel contracts, groups and room blocks.
A proven ability to negotiate favourable hotel room blocks and group rates while ensuring client needs and budget are met.
Knowledge of the EventsAIR platform.
Ability to focus on multiple projects and coordinate with various clients and internal stakeholders.
Strong understanding of conference financials and the ability to reconcile revenue.
Excellent organizational skills, with a focus on prioritization and deadlines in a fast-paced environment.
A high level of professionalism in all communications with clients, teams, and external partners.
Strong mentoring skills, supporting junior staff in professional development and setting high standards for service.
A passion for learning, testing, and sharing new knowledge with the team.
The ability to foster a welcoming and inclusive atmosphere onsite for all attendees.

THE DETAILS

HOUSING CONTRACT NEGOTIATION AND MANAGEMENT

Lead the development of housing RFPs based on the needs of the client and conference manager.
Distribute RFPs to select hotels and destinations, ensuring all potential options meet the needs of the conference attendees.
Review, summarize, and present hotel contract proposals to the client, ensuring terms and rates align with client expectations.
Negotiate with selected hotels to secure the most favourable room blocks, rates, and contract terms for the client.
Carefully review final hotel contracts and present them to the client for approval and signature.
Oversee hotel room block management, ensuring room allocations and cancellations are effectively handled throughout the event cycle.
Manage group housing
Provide ongoing support regarding housing needs and adjustments up to the event's start.

SET UP REGISTRATION AND HOUSING PORTALS

Manage the setup of both registration and housing portals, ensuring accurate integration between the two systems based on the client’s needs.
Develop clear, client-specific communication templates related to registration and housing confirmations, outstanding payments, etc.
Ensure seamless setup of financial documents, including invoices and receipts, and ensure tax, fee, and data privacy compliance.
Coordinate the internal testing of registration and housing portals, ensuring any necessary feedback is promptly addressed.
Provide monthly and final reconciliation to maintain financial accuracy.
Resolve any technical issues in a timely manner.

ONSITE PREPARATION AND REGISTRATION DESK MANAGEMENT

Prepare name badge templates and manage related inventory (badges, lanyards, etc.).
Review the registration and check-in process, ensuring all necessary supplies and equipment are available for smooth onsite operations.
Manage the training and coordination of temp staff and/or volunteers for registration desk duties.
Oversee the setup and management of the onsite registration desk, troubleshooting any issues as they arise.

GENERAL RESPONSIBILITIES

Collaborate closely with Operations to create templates and demo sites for clients
Continuously evaluate and enhance registration and housing processes in partnership with Operations
Stay up to date on industry best practices, including the latest software and data privacy regulations, ensuring all processes remain compliant and effective.

EDUCATION AND EXPERIENCE

A degree or diploma in event management, hospitality, business administration, or a related field is preferred.
Equivalent work experience in a similar role will also be considered.
Minimum 3–5 years of experience in managing registration and housing for conferences or events.
Proven track record of negotiating and managing hotel contracts and room blocks.
Solid understanding of hotel group blocks and group management
Experience in using event management platforms such as EventsAIR or similar is highly desirable.
Strong background in client communication, financial reconciliation, and onsite management.
Familiarity with working in fast-paced environments and managing multiple projects simultaneously.
Excellent English grammar skills both written and oral; bilingualism (English/French) is considered an asset
Ability to work with multiple teams and supervisors
Profound knowledge of MS Office

HOW TO APPLY

Qualified candidates are invited to submit their resume and cover letter along with salary expectations, by email to [email protected]. Please include "Registration and Housing Manager" in the subject line. Global Planning Solutions encourages applications from candidates of all backgrounds. Applicants who do not apply in the above manner will not be considered.

A BIT ABOUT US

Global Planning Solutions, formerly known as Venue West Conference Services, was founded in 1970 and has remained a cornerstone of the Canadian conference and association industry ever since. We are one of only five companies in Canada – and fewer than 200 worldwide – certified by the International Association of Professional Congress Organisers (IAPCO) to manage international congresses. Today, we continue to partner with clients across Canada and around the globe, delivering expert management for conferences, associations, and events of all sizes.

Job Type: Full-time

Pay: $55,000.00-$65,000.00 per year

Benefits:

Company events
Dental care
Extended health care
Paid time off
Work from home

Flexible language requirement:

French not required

Experience:

registration and housing manager: 3 years (Preferred)

Willingness to travel:

25% (Preferred)

Work Location: Remote

Quick apply

Refine Your Search

desk supervisor jobs in thorold, on

Conference Registration & Housing Manager

front desk supervisor

Client service supervisor

Youth Services and Programming Lead

Hotel Guest Service Agent

Guest Service Agent

GUEST SERVICE AGENT LEAD

GUEST SERVICE AGENT

Guest Services Agent

GUEST SERVICE AGENT LEAD

GUEST SERVICE AGENT

Planner

FLEX Support Worker

BOH Rooms - Assistant Housekeeping Manager

Housekeeping

Medical Office Assistant

Housekeeping Room Attendant

Maintenance Technician

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