Dental Receptionist (Full-Time)
Thunder Bay Endodontics
Thunder Bay, ON
$26–$30 per hour | Minimum 32 hours per week | Monday–Friday | No Evenings or Weekends
Join Our Team!
Thunder Bay Endodontics is seeking a friendly, organized, and patient-focused Dental Receptionist to join our growing specialty practice.
As the first person our patients and referring dental offices interact with, you'll play a key role in creating an exceptional patient experience while helping our office run efficiently. If you're passionate about customer service, enjoy working in a collaborative environment, and take pride in staying organized, we'd love to hear from you.
What You'll Do
- Welcome patients and provide exceptional customer service.
- Schedule consultation and treatment appointments.
- Answer phones and respond to patient inquiries.
- Check patients in and out efficiently.
- Process payments and complete end-of-day billing and reconciliation.
- Coordinate with referring dental offices to obtain referrals, radiographs, and patient information.
- Prepare and submit insurance estimates and pre-determinations on behalf of patients.
- Confirm appointments and manage the daily schedule.
- Maintain accurate electronic patient records.
- Scan, organize, and manage digital documents.
- Communicate professionally with patients, dentists, specialists, and insurance providers.
- Support the clinical team to ensure an outstanding patient experience.
- Assist with general administrative duties as needed.
What We're Looking For
- Previous experience as a dental receptionist is preferred.
- Experience with dental practice management software is an asset.
- Excellent communication and customer service skills.
- Strong attention to detail and organizational abilities.
- Ability to multitask in a fast-paced environment.
- Knowledge of dental insurance and treatment coordination is an asset.
- Positive attitude and willingness to work as part of a team.
Why You'll Love Working Here
- Minimum guaranteed 32 hours per week.
- Competitive hourly wage based on experience.
- Monday–Friday schedule with no evenings or weekends.
- Established and respected specialty dental practice.
- Friendly, supportive, and experienced team.
- Modern, paperless office with digital charting, digital imaging, electronic billing, and streamlined communication.
- Staff appreciation events and team-building activities.
- A workplace culture built on respect, teamwork, and providing exceptional patient care.
About Thunder Bay Endodontics
Thunder Bay Endodontics is a specialist endodontic practice dedicated to providing exceptional patient care using advanced technology and evidence-based treatment. We work closely with referring dentists throughout Northwestern Ontario to deliver outstanding clinical outcomes in a compassionate and professional environment.
If you're looking for a rewarding career with a supportive team where your work truly makes a difference, we'd love to hear from you.
Apply today by submitting your resume.
Thunder Bay Endodontics is an equal opportunity employer. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Pay: $26.00-$30.00 per hour
Benefits:
- Company events
- On-site parking
- Paid time off
Work Location: In person
