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The City of Thunder Bay provides exceptional quality of life to those who live, work, and play in Thunder Bay – a culturally vibrant, economically diverse community with a metro population of over 120,000. Located on the north shore of Lake Superior, under the protective watch of the Sleeping Giant, Thunder Bay is rich in people and resources, and connects Northwestern Ontario to the world. We value our high quality of life and promote a clean, green, beautiful, and healthy community that provides economic opportunity, respects diversity, and provides affordable and safe neighbourhoods that are accessible to all.
The City of Thunder Bay is a place where art, culture and nature come together!
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Job Description:
POSITION SUMMARY: Under the general supervision of the Field Supervisor Concessions, prepares and serves food & beverages (alcoholic/non-alcoholic) to the public and assists with the operation of concessions.
MAJOR RESPONSIBILITIES:
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Provides superior customer service in providing food and beverage (alcoholic/non-alcoholic) services to the public.
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Check identification to ensure customers are of legal drinking age.
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Monitor customer behavior and intervene as needed to maintain a safe environment.
- Receives payments, deposits daily revenue, and completes daily cash summary sheets; ensures daily deposits and float are balanced.
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Assists with maintaining concession stock and stock records, which may include monitoring stock spoilage, ordering, receiving, and transferring stock.
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Performs such other related duties as may be assigned.
QUALIFICATIONS:
Education/Experience:
- Must be 18 years of age or older
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Current certifications: Ontario Smart Serve
- Experience handling cash, preferably in a food and beverage setting
Skills/Abilities:
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Ability to provide superior customer service, serving the public in a polite and efficient manner
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Ability to work independently and in a team environment
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Ability to practice good lifting, safety, and sanitation techniques
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Working knowledge of the Occupational Health and Safety Act as it applies to this work
Assets:
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Current Safe food handling certification along with previous experience working in a food service operation
CONDITIONS OF EMPLOYMENT:
- Must undergo a successful Criminal Record and Judicial Matters Check (CRJMC)
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Will be required to work evenings, weekends and irregular shifts
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Must obtain and maintain Safe food handling certification within 3 months of hire
General Information:
As an equal opportunity employer, the City of Thunder Bay encourages applications from Indigenous peoples, persons with disabilities, members of visible minority groups, women and members of the 2SLGBTQ+ community.
ONTARIO HUMAN RIGHTS CODE: It is a contravention of the Human Rights Code of Ontario to discriminate on the basis of: race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, marital status, family status, disability, age, record of offences, gender identity or gender expression. Therefore, a resume submitted to the City must not include references to any of the above characteristics. Do not include:
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Photos
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Any certificates that have photo identification
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Driver’s licences
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Police records checks
Note: The above documentation will be requested by the Human Resources Division should you be the successful applicant. If a Criminal Record Check is required, it will be requested by Human Resources should you be the successful applicant. Please do not submit your Criminal Record Check with your application.
ACCOMMODATION: Reasonable accommodations are available upon request for all parts of the recruitment process.
PRIVACY: Personal information on this form is collected under the authority of the Municipal Act, c. 302, as amended, and will be used to determine eligibility for employment. Questions about this collection of personal information should be directed to the Human Resources Division, 125 Syndicate Ave Suite 42, Thunder Bay, Ontario, P7E 6H8, Telephone: 625-3866
