Shift Your Career into High Gear with Fix Auto Downtown Toronto!
Position: Collision Repair Planner
Location: Downtown Toronto, ON
Are you detail-oriented, solutions-driven, and passionate about the automotive repair industry? Fix Auto Downtown Toronto is looking for a skilled and motivated Collision Repair Planner to join our growing team. As part of the globally recognized Fix Network, we take pride in delivering high-quality collision repair service backed by professionalism, trust, and care.
If you’re looking for an opportunity to build a rewarding career in a fast-paced, customer-first environment — we want to hear from you.
Your Role at Fix Auto Downtown Toronto
As a Collision Repair Planner, you will be the key link between our customers, insurance partners, and repair technicians. You’ll assess vehicle damage, prepare accurate estimates, and guide customers through the repair process with clarity and confidence.
Key Responsibilities:
- Greet customers and assess vehicle damage to prepare accurate estimates using estimating software (e.g. Audatex, Mitchell, or CCC).
- Communicate effectively with insurance companies to ensure proper documentation and approvals.
- Take detailed photos of vehicle damage and upload them into relevant estimating platforms.
- Coordinate with production managers and technicians to verify scope of repairs.
- Keep customers informed throughout the repair process and provide clear, timely updates.
- Review completed repairs for quality and accuracy, ensuring estimates align with work performed.
- Assist in coordinating parts orders and scheduling repair timelines.
- Maintain complete and accurate documentation in accordance with company and insurer standards.
- Uphold a clean, organized workspace and comply with all health and safety procedures.
Who We're Looking For:
- Minimum 2 years of experience in estimating or a similar role in the collision repair industry.
- Proficiency with collision estimating software (Audatex, Mitchell, CCC, or equivalent).
- Strong understanding of vehicle repair processes and insurance guidelines.
- Exceptional communication and customer service skills.
- Strong attention to detail and organizational skills.
- Valid driver’s license with a clean driving record.
- Ability to thrive in a fast-paced, team-oriented environment.
- Certification or training in collision estimating (an asset, but not required).
Why Fix Auto Downtown Toronto?
At Fix Auto Downtown Toronto, we are committed to excellence — in our repairs, our service, and our people. As part of the Fix Network, you’ll be joining a forward-thinking organization that values innovation, professional growth, and teamwork. Our facility offers a supportive environment where your skills are respected, and your potential is recognized.
You'll also benefit from:
- A collaborative and professional team environment
- Ongoing training and development opportunities
- Access to advanced tools and technology
- A well-established brand trusted across Canada and around the world
Ready to Take the Wheel?
Join Fix Auto Downtown Toronto and become part of a team where expertise meets opportunity. If you're a dedicated Repair Planner looking to make an impact in a busy, customer-focused repair facility — apply today and take your career to the next level.
Job Types: Full-time, Permanent, Fixed term contract
Benefits:
- Dental care
- Extended health care
- Onsite parking
- Vision care
Experience:
- auto body shop: 2 years (required)
- Auto estimating: 2 years (required)
Work Location: In person
Pay: $60,000.00-$80,000.00 per year
Benefits:
- Dental care
- Extended health care
- On-site parking
- Vision care
Application question(s):
- Briefly explain how your background in repair planning makes you a good fit for this role.
Experience:
- auto body shop: 2 years (required)
- Collision Repair Panning: 2 years (required)
Work Location: In person
