vancouver, bc help desk technician level 2 Jobs – 6 Openings This Week

Help Desk Technician Level 2
Prime Image Technologies —Burnaby, BC
- $45,000–$60,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Wellness program
- Disability insurance
Quick apply
IT Technician
MARLOSS IT —Vancouver, BC
- $19–$25 an hour
- Part-time
- Azure
- Windows
- Travel
Quick apply
6d
Intermediate MSP IT Technician (3+ Years Experience)
Forbes IT Solutions Ltd. —North Vancouver, BC
- From $55,000 a year
- Full-time
- English
- In-person
Quick apply
3d
Truck Accessory Mechanical Support Specialist
Pacbrake Company —Langley, BC
- $50,000–$70,000 a year
- Full-time
- Mechanic experience
- Sales
- Computer skills
- Wellness program
- Disability insurance
Quick apply
Research Assistant 2, Innate Lymphoid Cell and NK Cell Engineering, Crome Lab, Terry Fox Lab - BC Cancer Vancouver
BC Cancer —Vancouver, BC
- $57,347–$75,268 a year
- Temporary
- Research
- Bachelor's
- Organizational skills
Building Maintenance Technician - Plumber, Full Time
C&W Services —Surrey, BC
- $36.31–$42.72 an hour
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply

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IT Support Technician L2
Tangerine Technology —Parksville, BC
Driver’s license & vehicle; willingness to travel locally to client sites. Cultural awareness of the North and the people who call this place home.
$85,000–$95,000 a year
Quick apply
IT Support Technician
Connect Solutions —Abbotsford, BC
Work tasks can range between simple troubleshooting of issues customers face, to deployment of new hardware or networking equipment, to development of internal…
$55,000–$80,000 a year
Quick apply
12d

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Help Desk / IT Support Technician
Newmar Window Manufacturing Inc. —Woodbridge, ON
College diploma, certificate, or degree in Information Technology, Computer Systems, Networking, or a related field preferred. A reliable vehicle is required.
$55,000–$65,000 a year
Quick apply
10d
Help Desk Specialist
VALCOM CONSULTING GROUP —Lundy's Lane, ON
*The proposed resource must have a minimum of two (2) years of working experience in the computer networking or information technology (IT) field performing…
$25–$31 an hour
Quick apply
1d

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Help Desk Technician Level 2

Prime Image Technologies
Burnaby, BC

Quick apply

Job details

Permanent | Full-time

Benefits

Extended health care
Wellness program
RRSP match
Disability insurance
Dental care
Tuition reimbursement
Paid time off
Discounted or free food
Paid vacation
Work from home
Company events
Vision care
Flexible schedule
Life insurance

Skills

Microsoft Word
ConnectWise
Microsoft Excel
Microsoft Outlook
Customer service
English
Microsoft Office
Administrative experience
Continuous improvement
Communication skills
Active Directory

Full job description

PrimeImage Technologies is a local, privately owned business technology solutions provider headquartered in beautiful Vancouver, BC. They support businesses across the lower mainland with an extensive portfolio of IT services and solutions.

At present they seek a talented, hard-working and highly motivated Help Desk Technician (Level 2) to join their high performing team. This tight knit and hard-working group are swamped with the demand for their exceptional skills, expertise and services. Clients rely on quality of their work, prompt response times and commitment to their business success.

If you thrive in a team environment, think quickly on your feet and have a strong client service orientation, we invite you to apply for this position opening.

Responsibilities:

Responding to first line remote support requests for computer, mobile device, and networked equipment related issues, as scheduled by the service dispatcher
Document any and all changes to client environments while always maintaining industry "Best Practices" within all client sites.
Follow existing checklists and business processes to ensure a consistent result for routine and common tasks
Access industry resources including software updates, drivers, knowledge bases, and FAQ resources to aid in tech support resolutions
Providing excellent client service to all users, both internal and external to the organization
Ability to work on your own to troubleshoot and resolve issues without needing step-by-step instructions
Participation in processes to create and continually improve client and internal facing documentation as needed
Some other duties as assigned by team lead

Required Skills

Minimum 1 year experience working with ConnectWise Manage
Minimum 2 years of recent experience working in a managed IT services provider (MSP)
Very strong English written communication skills
Very strong English oral communication skills
Ability to work well with others especially when working on complex scenarios while maintaining a high level of professionalism
Possess exceptional and natural customer service skills
Minimum 2 years experience with setting up users and managing Active Directory
Minimum 1 year experience in Office 365 environments in an administrative capacity
Be proactive in nature, identifying problems in advance and looking for continuous service improvement opportunities
In-depth knowledge and experience with Microsoft Office products, including Outlook, Word, Excel
Must own a vehicle that can be used for onsite visits to clients in the BC lower mainland

What We Offer

Ongoing training
3 weeks paid vacation
Health and wellness program
Extended health benefits after probation period
Group RRSP Plan w/ RRSP matching
Ability to work from home (maximum 2 days per week) or in office (minimum 3 days per week)
Free snacks and drinks at the office
Career growth opportunities
Work life balance

If you are ready for a new challenge with a supportive and appreciative organization, forward your us your resume. Let’s begin a conversation that could take your career to the next level.

Job Types: Permanent, Full-time

Pay: $45,000.00-$60,000.00 per year

Benefits:

Company events
Dental care
Disability insurance
Discounted or free food
Extended health care
Flexible schedule
Life insurance
Paid time off
RRSP match
Tuition reimbursement
Vision care
Wellness program

Ability to commute/relocate:

Burnaby, BC: reliably commute or plan to relocate before starting work (required)

Quick apply

Refine Your Search

help desk technician level 2 jobs in vancouver, bc

Help Desk Technician Level 2

IT Technician

Intermediate MSP IT Technician (3+ Years Experience)

Truck Accessory Mechanical Support Specialist

Research Assistant 2, Innate Lymphoid Cell and NK Cell Engineering, Crome Lab, Terry Fox Lab - BC Cancer Vancouver

Building Maintenance Technician - Plumber, Full Time

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