vancouver, bc service desk technician Jobs – 13 Openings This Week

Help Desk Technician Level 2
Prime Image Technologies —Burnaby, BC
- $45,000–$60,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Wellness program
- Disability insurance
Quick apply
IT Service Desk Technician
Cloverdale Paint Inc —Surrey, BC
- $54,000–$58,000 a year
- Immediate opening
- Computer Science
- Windows
- SQL
- Profit sharing
- Dental care
Quick apply
IT Service Desk Specialist (Tier 2)
Quicktech —Surrey, BC
- $65,000–$80,000 a year
- Full-time
- Azure
- Customer service
- Scripting
Quick apply
IT Site Support Technician
Milestone Technologies, Inc. —Vancouver, BC
- $64,000 a year
- Linux
IT Technician
MARLOSS IT —Vancouver, BC
- $19–$25 an hour
- Part-time
- Azure
- Windows
- Travel
Quick apply
7d
Network Support Technician
Kobelt Development —Surrey, BC
- Computer Science
- Customer service
- Organizational skills
Systems Analyst (IST Whistler)
F12.net —Vancouver, BC
- Full-time
- SharePoint
- Disability insurance
- Dental care
Quick apply
Desktop Support Engineer (Dispatch /Part-Time)
Axiom Technologies —Vancouver, BC
- Customer service
- Windows
- Communication skills
12d
Intermediate MSP IT Technician (3+ Years Experience)
Forbes IT Solutions Ltd. —North Vancouver, BC
- From $55,000 a year
- Full-time
- English
- In-person
Quick apply
4d
Bilingual Service Desk Analyst - Analyste du bureau de service Bilingue
Compugen Inc —Canada
- $23–$26 an hour
- Hybrid work
- Bilingual
- Computer Science
- Software troubleshooting

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IT Specialist
Nurse Next Door —Vancouver, BC
Contribute to the exploration and implementation of *AI tools* that improve service efficiency and reduce manual administrative work.
From $70,000 a year
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Help Desk Analyst
Shawnigan Lake School —Shawnigan Lake, BC
Candidates will be required to undergo child protection screening appropriate to the post, including checks with previous employers and a vulnerable sector…
$50,000–$67,275 a year
Quick apply

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Certified Network Technician - Permanent
Simcoe County District School Board —Midhurst, ON
This position requires travel throughout Simcoe County and as such, a valid drivers licence and reliable transportation is required; mileage payable at the…
$29.19–$33.97 an hour
5d
IT Helpdesk Technician
TST-CF Express —Mississauga, ON
Bachelor's degree in Computer Science, Information Technology or a related field. Follow up with customers to ensure issue resolution and satisfaction.
Quick apply
9d

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Help Desk Technician Level 2

Prime Image Technologies
Burnaby, BC

Quick apply

Job details

Permanent | Full-time

Benefits

Extended health care
Wellness program
RRSP match
Disability insurance
Dental care
Tuition reimbursement
Paid time off
Discounted or free food
Paid vacation
Work from home
Company events
Vision care
Flexible schedule
Life insurance

Skills

Microsoft Word
ConnectWise
Microsoft Excel
Microsoft Outlook
Customer service
English
Microsoft Office
Administrative experience
Continuous improvement
Communication skills
Active Directory

Full job description

PrimeImage Technologies is a local, privately owned business technology solutions provider headquartered in beautiful Vancouver, BC. They support businesses across the lower mainland with an extensive portfolio of IT services and solutions.

At present they seek a talented, hard-working and highly motivated Help Desk Technician (Level 2) to join their high performing team. This tight knit and hard-working group are swamped with the demand for their exceptional skills, expertise and services. Clients rely on quality of their work, prompt response times and commitment to their business success.

If you thrive in a team environment, think quickly on your feet and have a strong client service orientation, we invite you to apply for this position opening.

Responsibilities:

Responding to first line remote support requests for computer, mobile device, and networked equipment related issues, as scheduled by the service dispatcher
Document any and all changes to client environments while always maintaining industry "Best Practices" within all client sites.
Follow existing checklists and business processes to ensure a consistent result for routine and common tasks
Access industry resources including software updates, drivers, knowledge bases, and FAQ resources to aid in tech support resolutions
Providing excellent client service to all users, both internal and external to the organization
Ability to work on your own to troubleshoot and resolve issues without needing step-by-step instructions
Participation in processes to create and continually improve client and internal facing documentation as needed
Some other duties as assigned by team lead

Required Skills

Minimum 1 year experience working with ConnectWise Manage
Minimum 2 years of recent experience working in a managed IT services provider (MSP)
Very strong English written communication skills
Very strong English oral communication skills
Ability to work well with others especially when working on complex scenarios while maintaining a high level of professionalism
Possess exceptional and natural customer service skills
Minimum 2 years experience with setting up users and managing Active Directory
Minimum 1 year experience in Office 365 environments in an administrative capacity
Be proactive in nature, identifying problems in advance and looking for continuous service improvement opportunities
In-depth knowledge and experience with Microsoft Office products, including Outlook, Word, Excel
Must own a vehicle that can be used for onsite visits to clients in the BC lower mainland

What We Offer

Ongoing training
3 weeks paid vacation
Health and wellness program
Extended health benefits after probation period
Group RRSP Plan w/ RRSP matching
Ability to work from home (maximum 2 days per week) or in office (minimum 3 days per week)
Free snacks and drinks at the office
Career growth opportunities
Work life balance

If you are ready for a new challenge with a supportive and appreciative organization, forward your us your resume. Let’s begin a conversation that could take your career to the next level.

Job Types: Permanent, Full-time

Pay: $45,000.00-$60,000.00 per year

Benefits:

Company events
Dental care
Disability insurance
Discounted or free food
Extended health care
Flexible schedule
Life insurance
Paid time off
RRSP match
Tuition reimbursement
Vision care
Wellness program

Ability to commute/relocate:

Burnaby, BC: reliably commute or plan to relocate before starting work (required)

Quick apply

Refine Your Search

service desk technician jobs in vancouver, bc

Help Desk Technician Level 2

IT Service Desk Technician

IT Service Desk Specialist (Tier 2)

IT Site Support Technician

IT Technician

Network Support Technician

Systems Analyst (IST Whistler)

Desktop Support Engineer (Dispatch /Part-Time)

Intermediate MSP IT Technician (3+ Years Experience)

Bilingual Service Desk Analyst - Analyste du bureau de service Bilingue

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